Lombardy East Vacations

This property was beautiful. Very friendly staff

Very friendly and professional staff. Eager to accommodate your wishes. Dining room is excellent with no innovative menu well executed.

The room was large and comfortable with nice private balcony. The staff was outstanding: professional, personable and customer driven. Always smiling and helpful. Recommend highly.

Clico Boutique hotel is a really nice establishment. The room was very clean. The bathroom is quite large with waterfall shower head and the staff was super friendly. Unfortunately my sister got very ill after having dinner at the hotel. She had no energy, could hardly walk or speak. When we arrived home we took straight to the hospital and there we found out that she had samenella poisoning in the blood along with a bacterial gut infection which contributed to borderline kidney failure. She's still in the hospital recovering. Her situation made me dislike Clico hotel for the improper handling of food. I witnessed the same people who work in the restaurant were also cleaning the pool, sweeping and maintaining the grounds and will go back into the restaurant/ kitchen and served the hotel guests with the same attire . How incredibly stupid that they weren't mindful that they can bring in contaminants into the food area exposing their guests to serious illnesses. Very disappointing.

First the good, property is very clean, modern, and the studio suite we had was very nice. However, there were a few things lacking for what should have been a 5 star accommodation. It was winter when we stayed and quite cold… we expected to be given at least slippers and bath robe in 5 star accommodation. Also, we stayed in a studio suite apartment with full kitchen but there was not a single kitchen towel in the apt, nor any paper-towel in the kitchen. Only 1 box of tissue for the entire apartment, the coffee machine didn’t work, and the trash bins were also very limited with only 2 in the apartment and NONE in the bathroom. Also only 2 coffee pods, which were different type, and not enough milk for two people having tea/coffee. Breakfast was ok, but as everywhere it seems in South Africa, service is slow and in some places does not exist.