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Reviews of West Street by Q Apartments

3.5 out of 5
West Street by Q Apartments
36-38 West St, London, England

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

7.8/10

Cleanliness

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Kelvin

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Juanita, Miami

Liked: Cleanliness, amenities, property conditions & facilities
I will like to summit to comment to improve. TO whom should I send
Stayed 4 nights in Jun 2023

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
BEWARE - THIS IS A SCAM OPERATION. You rent the property via Expedia but ti gain entry you must put a deposit via the Q West. electronic link. The link rejected ALL of credit cards including the one I had just used to pay Expedia. I attempted multiple times, had them resend the link several times, etc - always the same result. I asked the company to take my credit card info over the phone, they refused “for my protection.” I tried then to cancel the reservation since I couldn’t get in, they refused - insisting it only be cancelled via Expedia. CLled Expedia WHO WOULD DO NOTHING TO HELP ME SO EXPEDIA ID PART OF THE SCAM. Expedia claims that they cannot cancel the reservation- it has to be done directly via QWest. My Advice: DO NOT RENT FROM Q WEST. Frankly, I think Expedia is equally culpable here so DO NOT USE EXPEDIA, they will not stand behind their customer, are impossible to contact (no 800 number), and WILL NOT HELP YOU.
Stayed 3 nights in Oct 2022

8/10 Good

Laura

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

Léa

Traveled with family
Disliked: Amenities, property conditions & facilities
On nous change d’appartement 3 jours avant le début du séjour, soit disant on nous Upgrade, pas du tout, on se retrouve hyper loin comparé à ce qu’on avait réservé. On demande un late check out de 1h pour le dérangement, qui est refusé, dernière fois ces établissements, il vas falloir être un peut plus commerçants. on nous prend pour des imbeciles.
Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Excelente
Extraordinaria ubicación, muy buen apartamento.
Stayed 4 nights in Oct 2023