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Reviews of Light filled garden flat sleeps 4

Light filled garden flat sleeps 4
36A Edbrooke Rd, London, England

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 1 out of 1 reviews" "
Rating 2 - Terrible. 0 out of 1 reviews" "

6.0/10

Cleanliness

2.0/10

Staff & service

10/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Not satiesfied
Did not understand how to check in - when I called hotels.com I was told that the system was down and that I could call back in 2 hours. When I found a different number to call, they answered after 30 min or so. During our stay there were 2 viewings because the apartment was for sale - we didn’t know of the viewings beforehand and Got the information 15 min before the first viewing. Some of the linnens were dirty. But the apartment was clean and very good location! I had to ask to get my deposit back 4 times to 2 different numbers. Not satiesfied at all, would appreciate something in return for this..
Stayed 3 nights in Oct 2018
Response from Flamingo on Nov 6, 2018
Hi. I am really sorry you had this experience. We checked the linens on check out and it was fine. Your deposit was returned on the day you checked out and you were told about the viewings. Please contact the office and we can try and help further