Ratings based on 744 Verified Reviews

4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel!

Posted Feb 18, 2017
Nice and helpful staff! Close to my London office.
5 out of 5
Recommended
for Everyone
by A verified traveler from SF, Ca

Quiet and comfortable hotel

Posted Jan 10, 2017
Pros: The overall interior design and how well maintained it all was.
Cons: One of the front desk staff was a bit cold- which contrasted greatly to the other staff who were very friendly and welcoming.
Location: Near Tower of London and financial districts
I'd happily stay here again! The room was very comfortable, large- which is a big deal for London, and well appointed.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Las Vegas

Great property!

Posted Nov 15, 2016
Pros: location and staff
Cons: In room and bathroom lighting was lacking - very dim and small. Especially difficult as a woman traveler for makeup, hair, etc.
Really enjoyed this charming typically British boutique hotel! Great location for DLR and Tube access. Rooms were modern and comfortable except for the lighting. Front desk staff was fantastic and went out of their way to make us feel comfortable! Would definitely consider again.
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Good spot in East End

Posted Nov 7, 2016
Pros: The room was really comfortable and warm.The TV is a good size,and the room has a coffee machine and a good size and appointed bathroom.
Cons: Breakfast should be included in the rate so ate elsewhere
Location: Good for loo,ing round Whitechapel and Spitalfiels.Close to tube Aldgate gor all over.
The rooms are comfortable and the bathroom was modern.Coffee machine is in room.The hotel has a public bar downstairs and breakfast can be lrdered at an extra cost.
Comment from Hotel Management
Nov 8, 2016 by Chamberlain Hotel Manager, Hotel Management
Dear David, thank you for your recent review. I hope you enjoyed your time in London and will remember us should you be travelling to the area again. Kind regards Chris Kerr General Manager
4 out of 5
by A verified traveler

Great London City location.

Posted Oct 27, 2016 on Hotels
Chose place because of proximity to event venue. Nice room. Nice shower/bathtub. Mini-fridge with free drinks to consume. Pub/diner on site offering a mediocre choice. Free wifi but the login screen pops up too often. No gym on-site. Plenty of food and sightseeing nearby (tower, tower bridge). Staff friendly and helpful.
4 out of 5
by A verified traveler

Excellent value

Posted Oct 26, 2016 on Hotels
Hotel was in a very convenient location, a couple of blocks from two different underground stations and very close to Tower Bridge and The Tower of London, but in a mostly business (instead of tourist) area. 20-30 minutes to most major tourist locations in London. Very friendly and helpful staff.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 25, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from oakville, United States of America

Annual Visitor

Posted Oct 19, 2016
Location: Right near Tower Hill and Aldgate tube stations. Very convenient for people doing business in the City or tourists who want to explore the East End .
The Chamberlain is a perfect location for us. The staff are wonderful and helpful. Having the bar and restaurant part of the operation is convenient and the food improves every year. It is just delightful and doesn't feel like a big, impersonal convention hotel.
5 out of 5
by A verified traveler

Very nice hotel in convenient location

Posted Oct 12, 2016 on Hotels
The staff is very friendly and helpful. The rooms are clean and comfortable. On the first day, they left me my choice of newspaper, something I've never encountered before. The price was surprisingly affordable, and there are dozens of restaurants and two tube stops within a few minutes' walk.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 7, 2016
The lift was out but we were given free drinks in the bar to compensate. breakfast was excellent even though it was extra.