Long Castle Tours

No room service, had to get clean towels for a shower the next day and the staff were rude and they didn’t want to give us more toilet roll as we had run out, but we forced that matter, it’s more like a 1 star not a 3, the bar there is pathetic the staff didn’t know how to pour a beer that in the end was disgusting, very poor hospitality wouldn’t stay there again

Arriving at this hotel was greeted by a young man who made us feel welcome. Spoke English and ibis should be proud of a great staff member. He gave us a welcome pack for the Lille braderie which had maps and bus times, restaurants. So organised, The room was clean and modern and we had dinner downstairs and sane young man produced an English menu.Breakfast was fantastic so much choice. would stay again and recommend.