Thank you for taking the time to share your feedback regarding your experience with Sonesta Los Angeles Airport LAX. I deeply regret that we were not able to meet your expectations regarding your low satisfaction with our hotel. We have reached out to you regarding your experience and are awaiting your response. We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.Thank you for your time and patience with us.

Thank you for taking the time to share your feedback regarding your experience with Sonesta Los Angeles Airport LAX. I deeply regret that we were not able to meet your expectations regarding your low satisfaction with our hotel.We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.Thank you for your time and patience with us.

Thank you for your feedback. We value your honesty.

Thank you for your review! We are thrilled to here Bernadette took good care of our guest! We hope to see you back soon!

We are glad you enjoyed your stay here at Sonesta. We hope to see you soon.

We are glad you enjoyed your stay here at Sonesta. We hope to see you soon.

Dear Kayla, thank you for the 5 out of 5! We hope to welcome you back soon!

Dear Yeonju, thank you for the 4 out of 5! We hope to welcome you back soon!

Dear Igor, thank you for your stay at Sonesta LAX. Thank you for letting us know about your experience. We hope to welcome you back soon and provide you with a much better stay.

Dear Kumsetty, thank you for your stay at Sonesta LAX. Thank you for letting us know about your experience. We hope to welcome you back soon and provide you with a much better stay.

Thank you for the 5 star rating! We're happy to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we're glad we could meet your expectations. We hope to have the pleasure of welcoming you back soon for another wonderful stay. If there's anything else we can assist you with, please don't hesitate to reach out.

Thank you for choosing to stay with us and for taking the time to leave a review. We truly value your feedback, and we're glad to hear that you had a positive experience overall. If there are any specific areas where you feel we could improve and earn that fifth star on your next visit, please feel free to share. Your input helps us enhance our services and ensure that each guest has an exceptional stay.We hope to have the opportunity to welcome you back soon and provide you with an even better experience.

Hello, I do apologize about the confusion. The emails are automated messages that are sent to all of our guest that will stay at the hotel, it is just to inform about our non-smoking policy and procedures if guests are found to have smoked in the room.

Thank you for review, hope to welcome you back soon.

Thank you for review, hope to welcome you back soon.

Thank you for staying here at Sonesta Los Angeles Airport. We're glad you enjoyed your stay. Thank you for providing your feedback. We hope to welcome you back soon.

I'm sorry to hear your stay was not at your satisfaction. Nevertheless thank you for your review!

Thank you for your stay at Sonesta LAX. Thank you for letting us know about your experience. We hope to welcome you back soon and provide you with a much better stay. Thank you for sharing your feedback.

Thank you for the 4/5

Thank you so much for taking the time to complete our survey regarding your recent stay. It is always our goal to ensure we provide the highest level of hospitality to all our guests. I see we fell short on your experience with our hotel.Please accept my apologies for this. We are considering revamping our property soon and I hope you give us a 2nd chance once we complete our renovations.

Thank you so much for taking the time to complete our survey regarding your recent stay. It is always our goal to ensure we provide the highest level of hospitality to all our guests. I see that you enjoyed your stay. This is such great news! We appreciate constructive feedback as well as positive feedback.

Dear Sagarika, thank you for the 5 out of 5!

Thank you for staying here at Sonesta Los Angeles Airport. We're glad you enjoyed your stay. Thank you for providing your feedback. We hope to welcome you back soon.

Hi Michael, glad to hear you had a good experience! We hope to welcome you back soon :)

Thank you for staying here at Sonesta Los Angeles Airport. We're glad you enjoyed your stay. Thank you for providing your feedback. We hope to welcome you back soon.

Thank you for your stay at Sonesta LAX. Thank you for letting us know about your experience. We hope to welcome you back soon and provide you with a much better stay. Thank you for sharing your feedback.

Thank you for your review

Thank you for your review

Thank you for staying here at Sonesta Los Angeles Airport. We're glad you enjoyed your stay. Thank you for providing your feedback. We hope to welcome you back soon.

Thank you for taking the time to share your feedback regarding your experience with Sonesta Los Angeles Airport LAX.I deeply regret that we were not able to meet your expectations regarding your low satisfaction with our hotel.We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.Thank you for your time and patience with us.

Thank you for your review

Dear Toni, thank you for the 5 out of 5! We hope to welcome you back soon!

Dear Peter, Thank you for taking the time to share your feedback regarding your experience at Sonesta Los Angeles Airport LAX. We regret not meeting your expectations, as we had a water outage due to general maintenance, but we hope to get an opportunity to welcome you back and provide you with an excellent experience. Thank you for sharing your concerns, we value your feedback as it helps us find areas of improvement.

Hello Faith, thank you for sharing your recent stay experience with us. We apologize for any inconvenience caused by the resort fee and the discomfort you encountered during your stay.Regarding the resort fee, while it is a standard charge, we understand your circumstances and will take them into consideration. Your feedback about the mattress and noise disturbances is valuable to us, and we regret that we were not able to address these issues during your stay. Please note that renovations are planned to improve our accommodations soon, we apologize once again and hope to welcome you back for a more pleasant stay in the future.

Thank you so much for taking the time to complete our survey regarding your recent stay. It is always our goal to ensure we provide the highest level of hospitality to all our guests. I see that you enjoyed your stay. This is such great news! We appreciate constructive feedback as well as positive feedback.

Dear William, thank you for the 5 out of 5! We hope to welcome you back soon!

Thank you so much for taking the time to complete our survey regarding your recent stay. It is always our goal to ensure we provide the highest level of hospitality to all our guests. I see that you enjoyed your stay. This is such great news! We appreciate constructive feedback as well as positive feedback.Should your travels bring you back to Los Angeles LAX, please do not hesitate to contact myself or my Team as we look forward to welcoming you back soon.

Thank you for your valuable feedback.

Thank you so much for taking the time to complete our survey regarding your recent stay. It is always our goal to ensure we provide the highest level of hospitality to all our guests. I see that you enjoyed your stay. This is such great news! We appreciate constructive feedback as well as positive feedback. Should your travels bring you back to Los Angeles LAX, please do not hesitate to contact myself or my Team as we look forward to welcoming you back soon.

Thank you so much for taking the time to complete our survey regarding your recent stay. It is always our goal to ensure we provide the highest level of hospitality to all our guests. I see that you enjoyed your stay. This is such great news! We appreciate constructive feedback as well as positive feedback.

Thank you for your valuable feedback

Thank you for taking the time to share your feedback regarding your experience with Sonesta Los Angeles Airport LAX.I deeply regret that we were not able to meet your expectations regarding your low satisfaction with our hotel.We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.Thank you for your time and patience with us.

Thank you so much for taking the time to complete our survey regarding your recent stay. It is always our goal to ensure we provide the highest level of hospitality to all our guests. I see that you enjoyed your stay. This is such great news! We appreciate constructive feedback as well as positive feedback. Should your travels bring you back to Los Angeles LAX, please do not hesitate to contact myself or my Team as we look forward to welcoming you back soon.

Thank you for taking the time to share your feedback regarding your experience with Sonesta Los Angeles Airport LAX. I deeply regret that we were not able to meet your expectations regarding your low satisfaction with our hotel.We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.Thank you for your time and patience with us.