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Reviews of La Quinta Inn & Suites by Wyndham LAX

2.5 out of 5
La Quinta Inn & Suites by Wyndham LAX
5249 W Century Blvd, Los Angeles, CA

Reviews

7.4

Good

Rating 10 - Excellent. 1435 out of 3896 reviews" "
Rating 8 - Good. 1012 out of 3896 reviews" "
Rating 6 - Okay. 608 out of 3896 reviews" "
Rating 4 - Poor. 366 out of 3896 reviews" "
Rating 2 - Terrible. 475 out of 3896 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

robert

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool closed, gym closed, $45 for parking was a surprise, ran out of soap for room, cut out most of the breakfast. Very disappointed
Stayed 5 nights in May 2024

2/10 Terrible

Kiana

Liked: Property conditions & facilities
Disliked: Staff & service
Checked in at 1 a.m only to be waken up at 6 a.m by what sounded like a high school band but turned out to be protesters at Holiday Inn right outside my window. I called the front desk to see why we wasn’t informed and given the option to go elsewhere and I was told to come down and they would rectify the situation (never happened) I went down only to be told they could not find the manager and they would call me 10 hours later no call I’ve called multiple times only to be left on hold until the phone call is transferred somewhere else it sucks cause I had to get up and find another hotel in order to get some sleep.when if they were honest I would’ve went somewhere else to begin with
Stayed 1 night in May 2024

8/10 Good

Mirela

Business traveler
Liked: Property conditions & facilities
Disliked: Amenities
Dirty bathtub , poor breakfast , long wait check in
Stayed 1 night in Apr 2024

8/10 Good

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located close to LAX, 2.8 km away. Love the free airport 24/7 shuttle service which runs every 30 min. The hotel shuttle pick-up area is located at level 2/ departure level of LAX airport, look for the red sign 'Hotel Shuttle' stand. The guest room is clean and bright. Room housekeeping service is provided ONLY upon request with the front desk staff. The room comes with all amenities except a kettle, though there's a small coffee maker. It would be more convenient to have a kettle in the room for everyday needs or at least provide one upon request, especially when traveling with family and friends. There's a Thai restaurant and Subway across the hotel and a McDonald's steps away. There are 2 gas stations with their convenient stores nearby. Overall, my family and I are happy with our 3-night stay at this hotel.
Stayed 3 nights in May 2024

2/10 Terrible

super

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Antwon

Traveled with group, Traveled with partner, Traveled with family
Disliked: Property conditions & facilities
terrible service
Stayed 7 nights in May 2024

2/10 Terrible

Maira

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, property conditions & facilities
No early breakfast but the room and staff was nice.
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, close to LAX, and affordable.
Stayed 1 night in May 2024

2/10 Terrible

Lizeth

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
My first and last time staying in this hotel. My husband and I stayed for 3 Nights, we had to pay for parking $45 per night is ridiculous. Breakfast including was trash they only served waffles, toast bread, cereal, water, and orange juice. We ended up going to different places for breakfast. The worst thing we never got our room clean or fresh towels those nights we were there. The pool wasn’t available and there was no gym either. The only thing I could give them is the room was room clean when we arrived.
Stayed 3 nights in May 2024

2/10 Terrible

MOHIT

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible breakfast, just bread and butter in the name of breakfast. Rude and non cooperative staff. Pool and gym unavailable. No soap and shampoo available.Over costly parking. My worst stay ever.
Stayed 4 nights in May 2024

2/10 Terrible

Rajan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
did not mention about other parking . They wanted to sell their own parking which is $50 per day . Customer comes to Hotel tired after long flight but they will not have any choise . They have to pay $50 no matter what for parking . Free breakfast is horrible with no eggs / sussage no fruits . but lots of plain bread
Stayed 2 nights in May 2024

2/10 Terrible

durga

Disliked: Cleanliness, staff & service
Cancelled my booking without informing me and did nothing about it while I tried to check in at 11 pm. I asked if they could check again and again but they lady at the front desk didn’t even try just watched me have a litttle breakdown and told me that there were no room available. So please don’t stay in this hotel if you want a place to stay after a long day of travel.
Stayed 3 nights in May 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They overcharge for parking. Limited to one elevator, second elevator not working.
Stayed 1 night in Apr 2024

8/10 Good

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Next time we come back, but the parking is to expensive.
Stayed 1 night in Apr 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for welcoming me to LA
Stayed 4 nights in May 2024

10/10 Excellent

Salvador

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the quiet room and convenient location to everywhere we needed to go.
Stayed 3 nights in May 2024

6/10 Okay

Jorge

Traveled with family
Liked: Cleanliness
It smelled a lot like pot and the breakfast was just potatoes, coffee and waffles.
Stayed 2 nights in Apr 2024

6/10 Okay

Tukova

Disliked: Staff & service, property conditions & facilities
They didn’t mention it cost 45$ for parking plus I had to carry my own stuff to my room. If I’m going pay 45$ for parking at least carry my stuff or try and help me! Then at 8:45 all the breakfast was already gone!
Stayed 1 night in May 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities
The property was good. I understood it was under construction so Im not going to harp on that but I was a little disappointed in the fact the pool wasn't open. Totally understandable. Staff was very kind! Only thing I would comment on is the parking prices. Had I known the fee would've been that high I would have hesitanted on staying. Overall, I felt safe and comfortable there and I liked the simplicity
Stayed 4 nights in Apr 2024

2/10 Terrible

Xianghong

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024

6/10 Okay

Hugh

Liked: Cleanliness
Stayed 5 nights in Apr 2024

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Jocelyn

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff was rude upon checking in. i called at 6am the day of travel to request a early check in. was granted one by the customer service via the phone, upon check in i was told to rudely told to come back at 3pm and that they couldn’t help me despite being told over the phone they could accommodate me. Also, They are undergoing construction right now and i was woken up at 7am to hammers, drills and loud stomping right above us.
Stayed 1 night in May 2024

6/10 Okay

Julian

.
Stayed 3 nights in Apr 2024

10/10 Excellent

Derick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms cheap but everything else is expensive
Stayed 1 night in May 2024

6/10 Okay

Morena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Geovanny

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Kori

Traveled with family and small children
Disliked: Property conditions & facilities
We stayed here just for one night as we got into LAX too late to fly the same day. LUCKILY it was just one night. The room itself was as pictured and did the job. It's a basic economy hotel. The location of the hotel isn't the best either. As for the included "breakfast"...it's a joke so don't even waste your time. It's cheap white bread (the kind that you break up and give to pigeons) with jam and even cheaper coffee. On the morning of check-out there were only 1 of 3 elevators working. Because of this, we missed our shuttle to the airport (it leaves every 30 minutes). Overall THIS IS JUST A PLACE TO SLEEP FOR A MAXIMUM OF ONE NIGHT. NO MORE. The fact that they have an airport shuttle and the staff members were nice are the silver lining.
Stayed 1 night in Apr 2024

4/10 Poor

Anahi

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
This property was just looking to charge any fees possible. They charged 40 dollars just for parking. There was nothing close walkable distance and the location was way too trafficated.
Stayed 2 nights in Feb 2024

10/10 Excellent

Meruelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024

8/10 Good

Antonia Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Must stay there was good. The room was very clean. I was very disappointed about the Continental breakfast. It was nothing about Continental. There in the pool was also not available as well.
Stayed 3 nights in Apr 2024

4/10 Poor

Sadia

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We were there 3 nights with too many issues. At arrival we found out the pool and gym were closed. This should be made known on the website as we booked a hotel with the intention of using both. Secondly the elevators often were jammed or overused. To wait five minutes to go up or down was norm.The Breakfast window on the weekend was so short starting at 8 and closing at 10. On Sat. the breakfast line was at least a forty minute wait.We left half way through our wait and just got breakfast from elsewhere. The next day our cards to the room stopped working and we had to go down to get them to work. Again took forever to get the elevator and waited in a long time to get someone to help us. We had an electric car they had no electric charging station. not their fault but inconvenient. the gate to leave at times wouldn’t work and on the last day when we were trying to leave no one would answer the “assistance” button. We had to call the front desk which also took forever cause the number kept getting rerouted to reservations and it took forever for someone to answer the front desk. At that point they pressed a button from inside that operated the parking garage gate. In isolation most of the things seem “no big deal” and make my review sound like I’m just being impatient. However when you put them all together the experience just sucked in comparison to how much it costed! Never staying there again for sure!
Stayed 3 nights in Apr 2024

10/10 Excellent

Melody

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel close to LAX Parking was $50, that was not disclosed on Expedia when the reservation was made
Stayed 1 night in Apr 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe
Stayed 1 night in Apr 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that I don’t like is that is too far from the city center
Stayed 1 night in Feb 2024

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 1 night in Apr 2024

4/10 Poor

Geraldeeni

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Property did not advertise that the gym was closed. Only one elevator was working at times, and front desk staff would jump the line to use it. Parking was $42 per day. Parking garage, at times, did not feel safe.
Stayed 4 nights in Apr 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

josh

Liked: Cleanliness, staff & service, property conditions & facilities
The 2 of elevators didn’t work and we couldn’t access the stairs due to them being painted
Stayed 1 night in Apr 2024

6/10 Okay

Wang

Stayed 3 nights in Apr 2024

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service
Working on hotel next door
Stayed 1 night in Apr 2024

10/10 Excellent

Keith

Traveled with family
Loved the smell of freshly installed carpet! Very pleased with our stay.
Stayed 1 night in Apr 2024

6/10 Okay

Yvonne

Traveled with family
Staff is not alerted when seeing people loitering around and it makes it uncomfortable to be able to go outside for luggage’s.
Stayed 1 night in Apr 2024

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and easy access to LAX. Hotel rooms are great. I wish they opened their breakfast earlier.
Stayed 1 night in Apr 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
We had a short overnight stay at La Quinta LAX between flights and it was just right for what we needed. Comfortable, quiet, clean and free shuttle to the airport every 30 minutes.
Stayed 1 night in Apr 2024

8/10 Good

Anna

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Terry Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Kimjada

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
My shower curtain had mold on it
Stayed 3 nights in Apr 2024

6/10 Okay

Tiburs

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was great. I will go back for the room size. The sink is clogged n the soap Dove is a poor choice. No gym or pool ( construction
Stayed 1 night in Apr 2024