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Reviews of Courtyard by Marriott Merced

3 out of 5
Courtyard by Marriott Merced
750 Motel Dr, Merced, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 415 out of 805 reviews" "
Rating 8 - Good. 266 out of 805 reviews" "
Rating 6 - Okay. 68 out of 805 reviews" "
Rating 4 - Poor. 33 out of 805 reviews" "
Rating 2 - Terrible. 23 out of 805 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Elva

Stayed 1 night in Apr 2024

4/10 Poor

Christopher

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
No hair dryer in the room.
Stayed 1 night in Apr 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, not just the room, but the entire facility was super clean. Staff were very friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Lucia

Stayed 1 night in Mar 2024

2/10 Terrible

Aaron

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything was great but what ruined it is the security around the parking lot. My dad's truck got broken into.
Stayed 2 nights in Mar 2024
Response from Breanna on Mar 31, 2024
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the management and leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall. Best place in the area
Stayed 3 nights in Feb 2024
Response from Breanna on Mar 31, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience of your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management and leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Scott

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attendant was professional, courteous and efficient being that it was so late after midnight.
Stayed 1 night in Feb 2024
Response from Breanna on Mar 31, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience of your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management and leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy staying gat this location. The staff and and amenities are great and the rooms are perfect for my stay. Thank you!
Stayed 3 nights in Jan 2024

10/10 Excellent

Susan

Stayed 1 night in Jan 2024

10/10 Excellent

CHRISTIAN, Kelseyville

Stayed 1 night in Dec 2023

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

ASCHER JERIKOE

Stayed 2 nights in Dec 2023

10/10 Excellent

Ingrid

Traveled with partner
It’s always excellent
Stayed 1 night in Dec 2023

10/10 Excellent

Joanna

Stayed 1 night in Dec 2023

2/10 Terrible

Elsie

Stayed 1 night in Dec 2023

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Brittany

Liked: Cleanliness, amenities
Nice comfortable
Stayed 1 night in Dec 2023

10/10 Excellent

vicki

Stayed 1 night in Nov 2023
Response from Breanna on Nov 10, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced.On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to seeing you again, soon!

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2023
Response from Breanna on Nov 9, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced. On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We look forward to seeing you again, soon!

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can always trust a Marriott
Convenient to the freeway, Clean, and you can always trust a Marriott!
Stayed 1 night in Nov 2023
Response from Breanna on Nov 9, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced. On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We look forward to seeing you again, soon!

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfortable
Stayed 1 night in Nov 2023
Response from Breanna on Nov 9, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced. On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We look forward to seeing you again, soon!

8/10 Good

Chelsea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room had plenty of space, had a small fold out in the chair for an additional bed which was nice for our kids to sleep separately. Bed’s weren’t the most comfortable and pillows were flat, but overall was a great stay. Enjoyed the indoor pool and the price was decent.
Stayed 2 nights in Oct 2023
Response from Breanna on Nov 9, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced. On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We look forward to seeing you again, soon!

10/10 Excellent

Alberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, area well kept
Stayed 1 night in Oct 2023
Response from Breanna on Nov 9, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced. On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We look forward to seeing you again, soon!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best customer service
The gentleman at the front desk is always the best when it comes to customer service.
Stayed 1 night in Oct 2023
Response from Breanna on Nov 9, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced. On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We look forward to seeing you again, soon!

8/10 Good

Miriam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Breanna on Nov 9, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced. On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We look forward to seeing you again, soon!

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower inaccessible for handicapped.
Stayed 1 night in Oct 2023
Response from Breanna on Nov 9, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced. On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We look forward to seeing you again, soon!

4/10 Poor

Neng

Stayed 1 night in Sep 2023
Response from Breanna on Nov 9, 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience of your stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Alfonso

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay even nicer staff.
The staff was amazing to my wife and kids. As a parent with kids with special needs we value people that take the time to accommodate our needs. Check in was amazing and our kids felt right at home.
Stayed 1 night in Sep 2023
Response from Breanna on Sep 12, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced.On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to seeing you again, soon!

10/10 Excellent

Gary

Stayed 1 night in Aug 2023
Response from Breanna on Sep 23, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced. On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We look forward to seeing you again, soon!

6/10 Okay

Surendra

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Run down and needs to be updated
Stayed 2 nights in Aug 2023
Response from Breanna on Sep 7, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your guest experience at the Courtyard by Marriott Merced.On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to seeing you again, soon!

8/10 Good

Michelle L

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!! Awesome staff.
Stayed 1 night in Aug 2023
Response from Breanna on Sep 7, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced.On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to seeing you again, soon!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Merced
The best place to stay in Merced. We won’t stay anywhere else when visiting campus. Angel at the front desk, and Brianne and the housekeeping crew are the best. The bistro is great and so is the staff. Parking is great. Best place in Merced.
Stayed 1 night in Aug 2023
Response from Breanna on Sep 7, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced.On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to seeing you again, soon!

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.Overall accomodating and made it very quick and simple to check in and out.Would highly recommend to anyone .
Stayed 1 night in Aug 2023
Response from Breanna on Sep 7, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced.On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to seeing you again, soon!

10/10 Excellent

suleima

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2023
Response from Breanna on Sep 7, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced.On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to seeing you again, soon!

4/10 Poor

Douglas

Disliked: Property conditions & facilities
Way too expensive for what you got
Stayed 1 night in Jul 2023
Response from Breanna on Sep 7, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your guest experience at the Courtyard by Marriott Merced.On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to seeing you again, soon!

10/10 Excellent

Marcin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Breanna on Sep 7, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced.On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to seeing you again, soon!

10/10 Excellent

MARIA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet property
Stayed 1 night in Jul 2023
Response from Breanna on Sep 7, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced.On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to seeing you again, soon!

8/10 Good

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Breanna on Sep 7, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your positive guest experience at the Courtyard by Marriott Merced.On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to seeing you again, soon!

10/10 Excellent

Luis

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean and quiet. The rooms where just as nice and clean. The staff was super nice and helpful! Food options at the Hotel are excellent! Starbucks, Food and drinks at Lobby!
Stayed 2 nights in Jul 2023

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and very patient with me in answering questions that I had regarding restaurants and check out times.
Stayed 1 night in Jul 2023
Response from bre on Aug 23, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We look forward to seeing you again, soon!

4/10 Poor

John

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I didnt like how when i extended an extra day i was charged hotel prices for the extra day stay instead of the price i paid for my original reservation through Expedia after being told by the lady working the front desk the prices were the same. First night $183 second night $230? After being told i would have to switch to another room to accommodate the 2nd night stay i was rushed by 9am out the room so it could be serviced.During the switch i had left behind a pair of shoes. i didnt realize this till the following morning. Contacted the front desk about this he went and checked- no shoes? I had a room with 2 queen size beds and both were slept in. I had left my shoes on the side of the bed next to the wall. Housekeeper doing her job making that bed had to see them in the space between the bed and wall.The guy working the front desk even checked to see if they were turned in. Nothing. Do a price adjustment for the over charge on the room and return my shoes.
Stayed 1 night in Jun 2023
Response from Breanna on Nov 9, 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience of your stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

4/10 Poor

Dan

Stayed 1 night in Jun 2023
Response from Breanna on Nov 9, 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience of your stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Marcy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great fries in the restaurant. Nice staff at check-in.
Stayed 1 night in Jun 2023
Response from Breanna on Jun 27, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We look forward to seeing you again, soon!

10/10 Excellent

David

Stayed 1 night in Jun 2023

10/10 Excellent

Lily K.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Breanna on Jun 6, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We look forward to seeing you again, soon!

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Breanna on Jun 6, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We look forward to seeing you again, soon!

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All employees were great...
Stayed 2 nights in May 2023
Response from Breanna on May 31, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We look forward to seeing you again, soon!