Los Islands Vacations from $1,922

Well maintained property

Room was bigger than expected even if disappointed with the view of it, staff were very helpful and easy to talk to, everyone is welcoming and down to help at any moment.

We stayed at the Noom from Friday to Sunday. We had a wedding here so I will give my thoughts about the wedding venue, the hotel rooms and the general staff. Let's start off with the good stuff, the location is breathtaking. The pool is very nice, well maintained and the breakfast buffet is delicious with a good vatiety. The restautant staff is very helpful, nice, warm, and friendly. The front desk staff is a hit or miss, some are helpful, most are not and act like you are a bother. Now let's talk about the wedding venue, it was very nice, done in a timely fashion and the buffet was excellent. The lady that is the hotel contact person for the wedding party was very rude to us. Without getting into numbers, this was very costly and we got an additional 6 rooms for people attending the wedding. She admonished us for being in the bridal suite while getting ready and taking pictures. Once the bridesmaids came downstairs, she was giving us dirty looks. All in all, it was a good experience and I recommend the hotel generally but it's definetly not 5 stars by any standards. And for the love of God, please stop masking sewage with perfume, it made one of the bridesmaids very ill and it smelled like perfumed sewage.

Stay had a few hiccups but Alpha made sure we was taken care of and went above and beyond on making sure the rooms and our stay was 10/10. Will definitely stay here over and over again. Thank you and also the receptionist Anna was amazing too!

Great room. Happy to visit again.