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Occidental Castellana Norte

4.0 star property
Upscale Madrid hotel in Hortaleza with a 24-hour front desk
VIP Access

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Occidental Castellana Norte

Lobby
Exterior
Room (O! Fitness Room) | Down comforters, minibar, in-room safe, desk
Breakfast and dinner served
Eco-friendly toiletries, hair dryer, bidet, towels

Reviews

8.8

Excellent

Popular amenities

  • Bar
    BarBar
  • Breakfast available
    Breakfast availableBreakfast available
  • Laundry
    LaundryLaundry
  • Housekeeping
    HousekeepingHousekeeping
  • Room service
    Room serviceRoom service
  • Parking available
    Parking availableParking available

Check-in time

2:00 PM

Check-out time

12:00 PM
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About the neighborhood

Map
Avenida de Manoteras, 20, Madrid, Madrid, 28050

What's nearby

  • IFEMA - 5 min drive
  • Real Madrid City - 7 min drive
  • Santiago Bernabéu Stadium - 8 min drive
  • Plaza de Castilla - 8 min drive
  • Gran Via - 14 min drive

Getting around

  • Ramon y Cajal Station - 5 min drive
  • Fuente de la Mora Metro Station - 7 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 13 min drive

Restaurants

  • ‪Ni Hao - Arturo Soria - ‬19 min walk
  • ‪Bar Welcome Restaurante - ‬2 min walk
  • ‪Burger King - ‬3 min drive
  • ‪El Metro - ‬9 min walk
  • ‪La Fragua del Pinar - ‬3 min drive

About this property

Occidental Castellana Norte

Upscale hotel near IFEMA
A terrace, dry cleaning/laundry services, and car rentals on site are just a few of the amenities provided at Occidental Castellana Norte. The on-site restaurant, Restaurante Neptuno, offers breakfast and dinner. In addition to a bar and a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an area shuttle
  • Express check-out, express check-in, and luggage storage
  • Free newspapers, multilingual staff, and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 144 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with eco-friendly toiletries and bidets
  • LCD TVs with cable channels
  • LED light bulbs, daily housekeeping, and desks

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 50 m
  • Self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar Cibeles
  • Restaurante Neptuno

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,325 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (118 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (35 inches high)
  • Handrails in stairways (35 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Built in 2008
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between August 01 and August 31.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Self parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Barceló Castellana Norte
Barceló Castellana Norte Hotel
Barcelo Castellana Norte Hotel Madrid
Barceló Castellana Norte Hotel Madrid
Barceló Castellana Norte Madrid
Occidental Castellana Norte Hotel Madrid
Occidental Castellana Norte Hotel
Occidental Castellana Norte Madrid
Occidental Castellana Norte Hotel
Occidental Castellana Norte Madrid
Occidental Castellana Norte Hotel Madrid

Frequently asked questions

Is Occidental Castellana Norte pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Occidental Castellana Norte?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Occidental Castellana Norte on Aug 26, 2024 start from $98.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Occidental Castellana Norte?

Self parking is available for EUR 20 per day.

What time is check-in at Occidental Castellana Norte?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Occidental Castellana Norte?

Check-out is at noon.

Where is Occidental Castellana Norte located?

Located in Hortaleza, this hotel is 2.4 mi (3.8 km) from Paseo de la Castellana and 3 mi (4.8 km) from IFEMA. Azca Financial District and Gate of Europe are also within 3 mi (5 km). Fuente de la Mora Metro Station is 7 minutes by foot and Virgen del Cortijo Station is 8 minutes.

Occidental Castellana Norte Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 163 out of 330 reviews" "
Rating 8 - Good. 139 out of 330 reviews" "
Rating 6 - Okay. 21 out of 330 reviews" "
Rating 4 - Poor. 5 out of 330 reviews" "
Rating 2 - Terrible. 2 out of 330 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Large room. Dining was very poor but staff very nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience, can’t wait to go back
Stayed 6 nights in May 2024

6/10 Okay

MARICELA

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The room temperature was at 18C degrees. a poster of the mandatory reduction on the temperature was posted in the elevators, we have stayed in other hotels in Madrid the last 3 months (2 other), never seen the guest have to suffer cold as in this place, is a misfortune, as the hotel was nice for our purpose we need it.
Stayed 3 nights in Mar 2024

6/10 Okay

Lucia

Liked: Cleanliness, staff & service, amenities
Reception staff very friendly. Restaurant was closed because of Easter weekend and there wasn’t really nothing else close by.
Stayed 1 night in Mar 2024

8/10 Good

Luci

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and lovely staff. Rooms were basic but had what was needed for a weekend city break. The hotel was a way out. Cheaper option of €1.50 per trip was a 45 min bus trip into the city which was picked up right outside the hotel and dropped off round the corner. Uber was only 20 mins if that and was around €14. Quiet area with a few cafes and restaurants dotted around but you did need to go into the city further for more of an atmosphere. Only downfall was there wasn’t any water or tea/coffee making facilities in the room. Could have also benefited from having the mini bar fridge stocked. Ideal for us as we were first timers to Madrid and was nice to get away from the hustle and the bustle. Great value as well.
Stayed 3 nights in Mar 2024

10/10 Excellent

Naura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Shivashankar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay for my family! The staff provided an upgrade to our original room which was very nice. The room itself was very nice, clean and cozy. Also about 10 minutes walk to the Metro so convenient as well. Would stay here again!
Stayed 1 night in Feb 2024

10/10 Excellent

Judd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel
Stayed 8 nights in Feb 2024

8/10 Good

Juan

Stayed 1 night in Nov 2023

10/10 Excellent

Kim

Stayed 1 night in Sep 2023

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place close enough to the airport
Stayed 1 night in Sep 2023

10/10 Excellent

Reinaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Teresita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
AC wasn’t working even after fixed but requested different room & was granted. AM desk staff gentleman was accommodating & professional.
Stayed 3 nights in May 2023

6/10 Okay

Mike

Stayed 3 nights in Mar 2023

10/10 Excellent

Bianca

Would stay again!

8/10 Good

Francesco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was amazing

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly hotel with a great bar/bar food
Very nice place to stay. A bit expensive but the rates in Madrid are so high that I guess it is in line with other hotels. The evening meal was great and superb value. Wonderful service from the barman there.
Stayed 2 nights in Oct 2022

8/10 Good

Lili

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was good no hotel airport shuttle and AC was not working
Stayed 1 night in Jul 2022

10/10 Excellent

Evgueni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Jun 2022

10/10 Excellent

Gocho, Lake Ronkonkoma

Stayed 1 night in Jun 2022

6/10 Okay

Cynthia

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Decent
The A/C was not up to par, thankfully we only needed 2 nights. The ladies running the register were very nice and hospitable. Overall the experience was ok, although I would book elsewhere next time
Stayed 2 nights in Jun 2022

10/10 Excellent

Amanda

Stayed 1 night in Jun 2022

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was amazing!! They were very helpful and provided options! The breakfast was delicious! Make sure you try out! Pedro assist us and was amazing!!
Stayed 1 night in Jun 2022

10/10 Excellent

haris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and very helpful staff. Very clean and comfortable rooms.
Stayed 2 nights in Apr 2022

4/10 Poor

peter

Business traveler
Liked: Cleanliness
Disliked: Staff & service
air conditioning not working and 24.5 degrees in room. various bits of room fittings falling off. breakfast was very poor on first day because I ended up in the wrong breakfast location and no attempt to put me right.
Stayed 2 nights in Apr 2022