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Occidental Castellana Norte

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Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Room (O! Fitness Room) | Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Occidental Castellana Norte

VIP Access

Occidental Castellana Norte

4.0 star property

8.8/10 Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available
Avenida de Manoteras, 20, Madrid, Madrid, 28050

Guests rated this location 6.9/10

Explore the area

  • Popular LocationTorre Cristal4 min drive
  • Popular LocationGate of Europe6 min drive
  • Popular LocationHospital La Paz7 min drive
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)10 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area


Occidental Castellana Norte is located in Hortaleza, a neighborhood in Madrid, and is near the airport and near a metro station. Madrid Zoo Aquarium and Juan Carlos I Park are local attractions and those in the mood for shopping can visit Gran Via Street and Paseo de la Castellana. Looking to enjoy an event or a game while in town? See what's happening at Santiago Bernabéu Stadium or Real Madrid City. Spend some time exploring the area's activities, including golfing and golf lessons.

What's nearby

  • Torre Cristal - 4 min drive
  • Gate of Europe - 6 min drive
  • Hospital La Paz - 7 min drive
  • Hospital Ruber Internacional - 8 min drive
  • Plaza de Castilla - 8 min drive

Getting around

  • Madrid Chamartín Station - 5 min drive
  • Fuente de la Mora Metro Station - 7 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 10 min drive


  • Crono - 4 min walk
  • Bar Welcome Restaurante - 2 min walk
  • Ni Hao - Arturo Soria - 19 min walk
  • Taberna la Ola - 3 min drive
  • El Metro - 9 min walk

About this property

Occidental Castellana Norte

4-star hotel near Santiago Bernabéu Stadium
You can look forward to a terrace, dry cleaning/laundry services, and car rentals on site at Occidental Castellana Norte. Be sure to enjoy a meal at Restaurante Neptuno, the onsite restaurant. In addition to a bar and a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an area shuttle
  • Express check-out, luggage storage, and a 24-hour front desk
  • Wedding services, smoke-free premises, and express check-in
  • Guest reviews say great things about the helpful staff
Room features
All 144 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with tubs or showers and bidets
  • LCD TVs with cable channels
  • Daily housekeeping, desks, and phones


English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 50 m
  • Self parking on site (EUR 20 per day)

Food and drink

  • Buffet breakfast breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:30 AM on weekends; EUR 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar Cibeles
  • Restaurante Neptuno

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms


  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,324 square feet of conference space
  • Business center
  • Meeting rooms


  • Terrace


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk


  • Smoke-free property

Room amenities


  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)


  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels


  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar


  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Similar properties



Check-in from 2 PM - midnight
Express check-in available


Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between August 01 and August 31.

Access methods

Staffed front desk


Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Self parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests travelling with service animals may be requested to provide copies of registration documents confirming the legal registration and identification of the service animal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Barceló Castellana Norte
Barceló Castellana Norte Hotel
Barcelo Castellana Norte Hotel Madrid
Barceló Castellana Norte Hotel Madrid
Barceló Castellana Norte Madrid
Occidental Castellana Norte Hotel Madrid
Occidental Castellana Norte Hotel
Occidental Castellana Norte Madrid
Occidental Castellana Norte Hotel
Occidental Castellana Norte Madrid
Occidental Castellana Norte Hotel Madrid

Frequently asked questions

Is Occidental Castellana Norte pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Occidental Castellana Norte?

As of Mar 31, 2023, prices found for a 1-night stay for 2 adults at Occidental Castellana Norte on Apr 2, 2023 start from $102.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Occidental Castellana Norte?

Self parking is available for EUR 20 per day.

What time is check-in at Occidental Castellana Norte?

Check-in is from 2 PM - midnight.

What time is check-out at Occidental Castellana Norte?

Check-out is at noon.

Where is Occidental Castellana Norte located?

Located in Hortaleza, this hotel is 2.6 mi (4.1 km) from Gate of Europe and 3 mi (4.8 km) from IFEMA. Plaza de Castilla and Paseo de la Castellana are also within 3 mi (5 km). Fuente de la Mora Metro Station is 7 minutes by foot and Virgen del Cortijo Station is 8 minutes.

Can I cancel my reservation for free at Occidental Castellana Norte and receive a full refund?

Yes, Occidental Castellana Norte offers free cancellation on select room rates, because flexibility matters! Please refer to Occidental Castellana Norte cancellation policy on our site for more details about any exclusions or requirements.




Rating 10 - Excellent. 138 out of 281 reviews" "
" "10 - Excellent 49%
Rating 8 - Good. 121 out of 281 reviews" "
" "8 - Good 43%
Rating 6 - Okay. 16 out of 281 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 5 out of 281 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 1 out of 281 reviews" "
" "2 - Terrible 0%




Staff & service




Property conditions & facilities




10/10 Excellent


Would stay again!

8/10 Good


Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was amazing

8/10 Good


Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly hotel with a great bar/bar food
Very nice place to stay. A bit expensive but the rates in Madrid are so high that I guess it is in line with other hotels. The evening meal was great and superb value. Wonderful service from the barman there.
Stayed 2 nights in Oct 2022

8/10 Good


Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was good no hotel airport shuttle and AC was not working
Stayed 1 night in Jul 2022

10/10 Excellent


Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Jun 2022

10/10 Excellent

Gocho, Lake Ronkonkoma

Stayed 1 night in Jun 2022

6/10 Okay


Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The A/C was not up to par, thankfully we only needed 2 nights. The ladies running the register were very nice and hospitable. Overall the experience was ok, although I would book elsewhere next time
Stayed 2 nights in Jun 2022

10/10 Excellent


Stayed 1 night in Jun 2022

10/10 Excellent


Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was amazing!! They were very helpful and provided options! The breakfast was delicious! Make sure you try out! Pedro assist us and was amazing!!
Stayed 1 night in Jun 2022

10/10 Excellent


Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and very helpful staff. Very clean and comfortable rooms.
Stayed 2 nights in Apr 2022

General hotel information

Reasons to Book
Comfortable Beds & Spacious Rooms
Star Rating
Nearest Airport
Madrid (MAD-Adolfo Suarez Madrid-Barajas)
Avenida de Manoteras, 20, Madrid, Madrid