Madrona Heights Vacations

The staff was so very nice and helpful. The rooftop was so nice. Clean nice room.

I'm not sure how this place was so highly reviewed by other users. As soon as you get to your floor, you will notice moldy carpet, low ceilings, like a cheap motel. Once you enter your room, you'll quickly realize the rooms are much smaller than the photos make them seem. They are the smallest rooms I've stayed in over 40 years. The ceiling is low. The rooms have the same moldy smell as the hallways. The doors don't automatically close, so there is a safety risk. They are also paper thin. Honestly, I cannot believe that people rated this so highly. I suspect that people who stay at this place are used to staying in low cost motels and economy hotels, so this is their norm. But for the cost, it is ridiculous. Pay the extra hundred dollars or so and get a modern, clean hotel. Beyond that, there is a Starbucks attached and the staff there are friendly. The hotel staff could learn from Starbucks. Even the cleaning staff were unfriendly. I tried for two days to engage in a friendly manner with them and they ignored me. I suspect there is a toxic work environment that creates this, but maybe they are just trained to not be friendly. There is free water and coffee in the lobby, a tiny fitness room, and a rooftop patio that is nice (but not as nice as they make it out to be, and certainly it doesn't make up for the small, moldy, dated rooms). The parking garage has extremely low ceilings, steep slopes, and is difficult to enter once you get it open. Avoid this dated place.

Unimpressed with bar staff and service but otherwise nice hotel.

This is a ok place to spend a night. Nothing fancy, but the staff very friendly and helpful. We just needed an extra night in Seattle and this fit the bill. We walked 2 blocks and found the train into the downtown and to the airport. There is an IHop in the same parking lot, so no worries about getting a meal. The shuttle to airport was a great option for us. Area seemed ok during the day for walking to the train.

Easy walk from cruise terminal. No issues with homeless. Restaurants next door and across the street. This was one of our favorite hotel stays ever! Comfortable bed, fresh and new decor, beautiful room and bathroom! Wish we stayed here on our way to the cruise too! Will save this for any other trips to Seattle!