Dear Deborah,Thank you for reviewing and rating us on Expedia. We are very happy you have highlighted our service, product and the friendliness of our staff and found nothing negative to report.Thank you for staying with us and know that we cannot wait to have you back with us next time you are travelling to Malta.Sincerely,DM

Dear Celia,Thank you for choosing our hotel while visiting Malta, and for taking a minute to express your opinion on Expedia. Since your happiness is our main concern, the whole team and I were thrilled to read that you enjoyed your stay. Once again, thank you so much for your patronage and for recommending us so highly. Kindly rest assured that the management is already looking forward to greeting you again within the hotel. Until we do have this occasion, we wish you all the best. Sincerely, DM

Dear Heather,Thank you for reviewing us after you resided with us. We feel sorry to read that your stay was not totally to your liking due to the décor of the accommodation. We would like to mention that rooms’ renovations are happening at the moment and hence, the rooms will soon have a more modern and fresher look and feel. We would like to present you our most sincere apologies for not providing you with a memorable stay while staying with us. We hope your return trip was a smooth one, and we hope that you will take the occasion to stay with us again in the future for an improved stay. Yours Sincerely, DM

Dear Adnan,Thank you for taking the time to share your feedback. We were sorry to read that on this occasion the experience did not meet your expectations and we would like to apologise for this. Please note that we take these comments very seriously but you have not marked where we failed you.Thank you for being loyal to us and we sincerely hope to see you again in the future.Kind regards,DM

Dear Sheryle,Thank you for staying at the Vivaldi Hotel and for recalling your positive occurrence on Expedia. We were excited to read that you enjoyed your reside. Feedback like yours makes our daily efforts worth their while.We are already looking forward to welcoming you back to our hotel. Until then, everyone at here wishes you all the best.Kind regards, DM

Dear Chloe,Thank you very much for your last stay with us and for taking a moment to share your general appreciation with us. Your satisfaction is the purpose of our jobs, and that is why the entire team and I are delighted to hear you enjoyed everything. Once again, thank you so much for visiting us and for recommending us so strongly. We do hope to have the opportunity to welcome you back soon within our property. Until then, we wish you all the best. Sincerely, DM

Dear Abdulmunim,Thank you for residing at the Golden Tulip Vivaldi and for reviewing us on Expedia. We were pleased to know that you enjoyed our product and services. Your satisfaction is our prime concern and hence, we are pleased that we managed to meet up with your standards and expectations.Once again, thank you for staying with us and hope that we will have the pleasure to host you again in the future.Regards,DM

Dear Guest,We acknowledge receipt of your feedback and thank you for sharing your experience with other members of this online booking platform. We would like to express our regret for coming across a noise issue during your stay but as for the outside noises we have no jurisdiction over their origin or termination. Please accept our most sincere apologies.We truly hope that this issue will not deter you from choosing to stay with us again in the future. Until then, best wishes.Regards, DM

Dear Salem,Thank you for choosing our hotel and for taking the time to rate us. We are so glad to know that you enjoyed your accommodations as well as the location of our property. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Until then, best wishes. Sincerely,DM

Dear Absulgader,Thank you very much for recommending Golden Tulip Vivaldi so highly. We are flattered by your rating and do hope to see you soon.Thank you for staying with us and until we meet again, we wish you all the best.Sincerely,DM

Dear Lizzie,Thank you very much for staying at the Golden Tulip Vivaldi and taking a moment to share the positive experience of your sojourn with us and other travellers. We were delighted to read that you enjoyed your stay and that you had a wonderful overall experience in our hotel. Nonetheless, we were sorry to read that your sojourn with us did not meet your expectations due to the indoor pool being closed. We apologise for the inconvenience but the indoor pool required some urgent maintenance work and we had to close it off to look after the safety of our guests.Once again, we thank you for staying with us and we look forward to welcoming you back to our hotel soon. Until then, everyone at Golden Tulip Vivaldi wishes you all the best.Kind regards,DM

Dear Edith,Thank you for reviewing and rating Golden Tulip Vivaldi on Expedia. We are very happy you have highlighted our location and found nothing negative to report.Thank you for staying with us and know that we cannot wait to have you back with us next time you are travelling to Malta.Sincerely,DM

Dear Joseph,Thank you for residing at the Golden Tulip Vivaldi and for reviewing us on Hotels.com. We were pleased to read that you enjoyed our product and services. Your satisfaction is our prime concern and hence, we are pleased that we managed to meet up with your standards and expectations.Once again, thank you for staying with us and hope that we will have the pleasure to host you again in the future.Regards,DM

Dear Dominic,Thank you for taking the time to share your feedback about your stay with us and potential future guests. We were sorry to read that on this occasion the experience did not meet your expectations. Please note that we take these comments very seriously but in your case, it seems that we do nothing right in this hotel and additionally, whoever reads your review thinks we have nothing positive to offer. We do not know what type of expectations you had of our hotel as on all online booking platforms there is a comprehensive description and it is written in a way that gives no unpleasant surprises to guests. In addition, the reviews other guests leave on the various travel platforms and our responses to them should be a good indication of what our hotel and operation are like. For other guests to make informed choices, we would like to mention that the hotel is situated in a central and vibrant location, close to many restaurants, and entertainment places and very convenient to travel around the island by public transport. We are quite sure that people on a real holiday will find these characteristics positive and not complain about things that do not regard them such as the manager having his break. Contrary to your remark, we would also like to mention the friendly and kind nature of our front office team who do their best and go out of their way to make the sojourn of our guests as pleasant as possible. Additionally, we offer a wellness facility, where our guests can enjoy a Sauna or Turkish bath together with the gym and massages to aid in their relaxation while on holiday. The rooms are cleaned daily by our professional housekeeping staff and hence, kept clean for the benefit of our guests. Please note that if you left your 'Do not disturb' card attached to the room, then it will not be cleaned. There is also La Casa lounge bar, where our dedicated bar tenders prepare a variety of coffees, teas and alcoholic drinks, all in a hotel ambience of relaxation.Thank you for staying at the Golden Tulip Vivaldi and we sincerely hope you had a safe journey back home.Kind regards,DM

Dear Dominic,Thank you for taking the time to share your feedback about your stay with us and potential future guests. We were sorry to read that on this occasion the experience did not meet your expectations. Please note that we take these comments very seriously but in your case, it seems that we do nothing right in this hotel and additionally, whoever reads your review thinks we have nothing positive to offer. We do not know what type of expectations you had of our hotel as on all online booking platforms there is a comprehensive description and it is written in a way that gives no unpleasant surprises to guests. In addition, the reviews other guests leave on the various travel platforms and our responses to them should be a good indication of what our hotel and operation are like. For other guests to make informed choices, we would like to mention that the hotel is situated in a central and vibrant location, close to many restaurants, and entertainment places and very convenient to travel around the island by public transport. We are quite sure that people on a real holiday will find these characteristics positive and not complain about things that do not regard them such as the manager having his break. Contrary to your remark, we would also like to mention the friendly and kind nature of our front office team who do their best and go out of their way to make the sojourn of our guests as pleasant as possible. Additionally, we offer a wellness facility, where our guests can enjoy a Sauna or Turkish bath together with the gym and massages to aid in their relaxation while on holiday. The rooms are cleaned daily by our professional housekeeping staff and hence, kept clean for the benefit of our guests. Please note that if you left your 'Do not disturb' card attached to the room, then it will not be cleaned. There is also La Casa lounge bar, where our dedicated bar tenders prepare a variety of coffees, teas and alcoholic drinks, all in a hotel ambience of relaxation.Thank you for staying at the Golden Tulip Vivaldi and we sincerely hope you had a safe journey back home.Kind regards,DM

Dear Andrea,Thank you for choosing Golden Tulip Vivaldi while visiting Malta, and for taking a minute to express your opinion on Expedia. Since your happiness is our main concern, the whole team and I were thrilled to read that you enjoyed your stay, particularly due to the team’s kindness and professionalism. Once again, thank you so much for your fidelity towards Golden Tulip Vivaldi and for recommending us so highly. Kindly rest assured that the management of Golden Tulip Vivaldi is already looking forward to greeting you again within the hotel. Until we do have this occasion, we wish you all the best. Sincerely, DM

Dear Nicholas,Thank you for your review. We want to apologise for your less-than-perfect experience and additionally, we want to assure you that your comments will be shared with our Executive Team so that we can focus on those areas in need of improvement. We hope to welcome you back soon.Regards,DM

Dear Cordelia,We appreciate you taking the time to provide your thoughts. We were happy to learn that we are your favourite hotel, but we were also sorry to learn that this particular trip did not live up to your expectations. We sincerely apologize for this. Please be aware that we take these suggestions extremely seriously and will make sure that these problems are resolved going forward. Your feedback has already been given to the housekeeping division for assessment in the interim.We genuinely hope to see you again soon and appreciate your loyalty to Golden Tulip Vivaldi.Best regards,DM

Dear Cordelia,Thank you for staying at the Golden Tulip Vivaldi and for captivating the positive experience of your vacation on Expedia. We were thrilled to read that you enjoyed your stay comprehensively and that you had a great experience in our hotel.We are already looking forward to welcoming you back to our hotel. Until then, everyone at Golden Tulip Vivaldi wishes you all the best.Kind regards, DM

Dear Jacqueline,Thank you very much for staying at the Golden Tulip Vivaldi and taking a moment to share the positive experience of your sojourn with us. We were delighted to see you enjoyed your stay and that you had a wonderful overall experience in our hotel. Nonetheless, we would like to apologise for not being able to satisfy your fan request.We look forward to welcoming you back to our hotel soon. Until then, everyone at Golden Tulip Vivaldi wishes you all the best.Kind regards, DM

Dear Desmond,Thank you for staying at the Golden Tulip Vivaldi and for captivating the positive experience of your vacation on Hotels.com. We were thrilled to read that you enjoyed your stay comprehensively and that you had a great experience in our hotel.We are already looking forward to welcoming you back to our hotel. Until then, everyone at Golden Tulip Vivaldi wishes you all the best.Kind regards, DM

Dear Jason,Thank you very much for staying at the Golden Tulip Vivaldi and taking a moment to share the positive experience of your sojourn with us. We were delighted to see you thoroughly enjoyed your stay and that you had a wonderful overall experience in our hotel.We look forward to welcoming you back to our hotel soon. Until then, everyone at Golden Tulip Vivaldi wishes you all the best.Kind regards, DM

Dear Colin,Thank you very much for your last stay with us and for taking a moment to share your general appreciation with us. Your satisfaction is the purpose of our jobs, and that is why the entire team and I are delighted to hear you enjoyed everything. Once again, thank you so much for visiting us and for recommending us so strongly. We do hope to have the opportunity to welcome you back soon within our property. Until then, we wish you all the best. Sincerely, DM

Dear Deepak,Thank you so much for your recent stay within our property and for taking a minute to share your impressions with other travelers. The entire team at Golden Tulip Vivaldi and I are glad to hear you enjoyed your overall sojourn experience with us and that you are recommending us so highly. Kindly be assured that everyone here is looking forward to welcome you back in a not too distant future. Until then, on behalf of everyone, I wish you all the best. Sincerely, DM

Dear Adedayo,Thank you so much for your recent stay within our property and for taking a minute to share your impressions with other travelers. The entire team at Golden Tulip Vivaldi and I are glad to hear you enjoyed your overall sojourn experience with us and that you are recommending us so highly. Kindly be assured that everyone here is looking forward to welcome you back in a not too distant future. Until then, on behalf of everyone, I wish you all the best. Sincerely, DM

Dear George,We would like to thank you for taking the time to review Golden Tulip Vivaldi after your most recent stay with us. We regret to hear that your stay was not entirely to your satisfaction due to some mould in your room. We would like to offer our sincerest apologies for not having been able to provide a memorable stay with us and let you know that your comment has been shared with the maintenance department for investigation.We trust that you will take the opportunity to use our hotel again in the future. Yours Sincerely, DM

Dear Judith Anne,Thank you for choosing our hotel and for taking the time to rate us. We are so glad to know that you enjoyed your accommodations as well as the location of our property. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Until then, best wishes. Sincerely,DM

Dear David,Thank you for your wonderful review. We look forward to sharing your feedback with the entire team and to welcoming you back for another stay at the Golden Tulip Vivaldi Malta. Kind regards,DM

Dear Majka,Thank you for taking the time to share your feedback. We were sorry to hear that the experience did not meet your expectations, especially due to the packed breakfast issue. After some investigation, we found out that as you mentioned, unfortunately, the breakfasts were not prepared due to a mix-up with the dates the packed breakfasts were supposed to be prepared. We would like to convey to you our most sincere apologies for this inconvenience and if there is any way we could make this right for you please do not hesitate to contact us.Thank you for staying at Golden Tulip Vivaldi and we hope to see you again in the future.Sincerely,DM

Dear Parisa,Warm greetings from the Golden Tulip Vivaldi! Thank you for staying with us and for taking the time to share your experience on Expedia. Your feedback has been shared with the respective department as it allows us to improve future stays and commend our team members for exceptional service. With regards to breakfast this could have been included in your booking for an extra 8 Euros.Thank you again for your time and we look forward to welcoming you back again soon.Regards,DM

Dear Lukasz,All the staff and the management of Golden Tulip Vivaldi acknowledge receipt of your kind feedback, so rewarding for our efforts and commitment towards guest satisfaction. Thank you.We thank you for staying with us and look forward to having you over many more times. Kind regards,DM

Dear Guest,Thank you for residing at the Golden Tulip Vivaldi and for reviewing us on Hotels.com. We were pleased to read that you enjoyed our product and services such as, breakfast, the bar and our recently upgraded Wi-Fi. Your satisfaction is our prime concern and hence, we are pleased that we managed to meet up with your standards and expectations.Once again, thank you for staying with us and hope that we will have the pleasure to host you again in the future.Regards,DM

Dear Tryfon,Thank you for your lovely review. It has been a pleasure to host you with us at the Golden Tulip Vivaldi and we are delighted to learn that you enjoyed every aspect of your stay. We will be looking forward to welcoming you back in the near future. Until then, best wishes.Sincerely,DM

Dear Orla,Thank you so much for your delightful feedback. We were thrilled to read you had a fabulous stay with us and that our colleagues took great care of you. Here at the Golden Tulip Vivaldi we always strive to take an extra step to make out of each stay a truly memorable experience. Your words are inspiring and this kind of feedback is the greatest reward for our talents and the efforts we make on a daily basis. Thank you for staying with us and until we meet again, we wish you all the best.Sincerely,DM

Dear Sally,Thank you for taking the time to share your feedback. We were pleased to read that you enjoyed your stay with us but at the same time, we were sorry to read that on this occasion the experience did not meet your expectations and we would like to apologise for this. Please note that we take these comments very seriously and that we will make sure that your issues are addressed for the future. In the meantime, your negative comment has been shared with our front office manager for investigation, whilst your positive comments will be shared with the respective departments.Thank you for being loyal to Golden Tulip Vivaldi and we sincerely hope to see you again in the future.Kind regards,DM

Dear Joseph,Thank you for choosing Golden Tulip Vivaldi while visiting Malta, and for taking a minute to express your opinion on Hotels.com. Since your happiness is our main concern, the whole team and I were thrilled to read that you enjoyed your stay. Once again, thank you so much for your fidelity towards Golden Tulip Vivaldi and for recommending us so highly. Kindly rest assured that the management of Golden Tulip Vivaldi are already looking forward to greet you again within the hotel. Until we do have this occasion, we wish you all the best. Sincerely, DM

Dear Desmond,Thank you for reviewing and rating Golden Tulip Vivaldi on Hotels.com. We are very happy you have highlighted our service, product and the friendliness of our staff and found nothing negative to report.Thank you for staying with us and know that we cannot wait to have you back with us next time you are travelling to Malta.Sincerely,DM

Dear Allan,Thank you very much for taking the time to review Golden Tulip Vivaldi hotel and for sharing the outcome with other members of this community. We are delighted to receive your rating. We could not be happier about receiving rating like yours and on behalf of the hotel we would like to invite you again for another great stay with us. We look forward to see you again. Best regards,DM

Dear Carl,We are glad to receive such a rating about our hotel. Thank you for sharing your thoughts with this community and for having been our guest. On behalf of Golden Tulip Vivaldi, it would be a pleasure to host you again for another amazing experience. Once again, we thank you for this last visit and for recommending us so highly. We do hope you will consider staying with us in a not too distant future. Until then, we wish you all the best. Thank you and best regards, DM

Dear Robert,Thank you for sharing the experience of your recent stay with us. We have noted your comments related to the tea / coffee making facilities in the rooms and we apologise for any inconvenience this may have caused you but would like to mention that these facilities could have been ordered from reception and we would have provided them. Thank you for staying with us and we look forward to host you again in your upcoming stay in Malta. Truthfully, DM

Dear Ian,Thank you for taking the time to share your feedback. We were sorry to read that on this occasion the experience did not meet your expectations fully and we would like to apologise for this. Please note that we take these comments very seriously and that we will try and resolve some of the issues you mentioned for future guests. In the meantime, your comments have been shared with senior management for review.Thank you for your custom and we sincerely hope to see you again in the future.Kind regards,DM

Dear Andreea,Thank you so much for your recent stay within our property and for taking a minute to share your impressions with other travellers. The entire team at Golden Tulip Vivaldi and I are glad to hear you enjoyed your overall sojourn experience with us and that you are recommending us so highly. Kindly be assured that everyone here is looking forward to welcome you back in a not too distant future. Until then, on behalf of everyone, I wish you all the best. Sincerely, DM

Dear Ilan,Thank you for choosing our hotel and for taking the time to rate us. We are so glad to see that you enjoyed your accommodations as well as the location of our property. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Until then, best wishes. Sincerely,DM

Dear Kishan, Thank you for taking the time to share your experiences on your recent stay with us. We were pleased to read that you enjoyed your sojourn. Nonetheless, we have taken good note of your remarks related to the service at breakfast. We will make sure to share your comments with our restaurant manager for further revision and we apologise if you have experienced any inconsistency in our service. Thank you for staying at the Golden Tulip Vivaldi and we hope to have the pleasure to host you again in the future. Sincerely, DM

Dear Jliana, Thank you very much for recommending Golden Tulip Vivaldi so highly. We are flattered by your rating and do hope to see you soon. Thank you for staying with us and until we meet again, we wish you all the best. Sincerely, DM

Dear Sushmita, Thank you for choosing Golden Tulip Vivaldi while visiting Malta, and for taking a minute to express your opinion on Expedia. Since your happiness is our main concern, the whole team and I were thrilled to read that you enjoyed your stay, particularly due to breakfast. Once again, thank you so much for your fidelity towards Golden Tulip Vivaldi and for recommending us so highly. Kindly rest assured that the management of Golden Tulip Vivaldi are already looking forward to greet you again within the hotel. Until we do have this occasion, we wish you all the best. Sincerely, DM

Dear Christopher, Thank you for staying with us and for sharing your thoughts about your sojourn on EBookers. We were sorry to read that you did not like the hotel's location. Unfortunately, there is not much we can do about this, but the property's location is well-described on all online booking platforms and also pinned on the online maps to avoid any disappointments to our guests. Thank you for being loyal to Golden Tulip Vivaldi and we sincerely hope to see you again in the future. Kind regards, DM

Dear Konstantinos, Thank you so much for choosing Golden Tulip Vivaldi while visiting the Maltese Islands, and for taking a moment to leave your feedback. Since your satisfaction is our priority, the entire team and I are delighted to hear you enjoyed your stay. Once again, thank you so much for your loyalty towards Golden Tulip Vivaldi and for recommending us so highly. Kindly be assured that the entire management of Golden Tulip Vivaldi are already looking forward to welcome you back within our property. Until we do have this opportunity, we wish you all the best. Sincerely, DM

Dear Elizabeth, Thank you for sharing your thoughts about your experience. We were sad to read that on this occasion we did not meet your expectations and we would like to express regret for this. We were surprised to read that you found our front office staff unfriendly, as usually, they are praised for their friendliness and professionalism. As for the rooms being next to each other, we never guarantee such requests and in our replies we insist to mention that this is subject to availability at the time of your stay. Obviously, there was no availability to accommodate your request upon your stay. Moving on to the AC, we have a centralised system and it cannot be that two out of three rooms do not work. They either all work or none work as they are centralised and not stand alone ACs. With regards to the 4 star rating, we would like to mention that the Malta Tourism Authority (MTA) which is the Maltese tourism industry regulator periodically comes to check and ensures that the hotel meets the 4 star standards’ requirements. Nonetheless, we apologise if we have caused you any inconvenience and that we did not meet your expectations. Thank you for using our hotel and we hope to see you again in the future. Regards, DM

Dear Elizabeth, Thank you for sharing your thoughts about your experience. We were sad to read that on this occasion we did not meet your expectations and we would like to express regret for this. We were surprised to read that you found our front office staff unfriendly, as usually, they are praised for their friendliness and professionalism. As for the rooms being next to each other, we never guarantee such requests and in our replies we insist to mention that this is subject to availability at the time of your stay. Obviously, there was no availability to accommodate your request upon your stay. Moving on to the AC, we have a centralised system and it cannot be that two out of three rooms do not work. They either all work or none work as they are centralised and not stand alone ACs. With regards to the 4 star rating, we would like to mention that the Malta Tourism Authority (MTA) which is the Maltese tourism industry regulator periodically comes to check and ensures that the hotel meets the 4 star standards’ requirements. Nonetheless, we apologise if we have caused you any inconvenience and that we did not meet your expectations. Thank you for using our hotel and we hope to see you again in the future. Regards, DM