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"Hotel reception is open 24/7 and the staff are always very helpful and friendly. Great location with easy access to buffet restaurant, Aqua Luna pool, the pier and many nearby shops/cafes. Nice room and great service."

"Lovely clean and modern room! The hotel staff are friendly and welcoming! Property location is ideal with boat and ferry rides a short walk away, and plenty of local restaurants nearby."

"Great location, great staff , good choice of breakfast"

"This location is perfect."

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"Travelled to Malta with my wife to visit my 93 year old aunt in a nursing home who was unwell. I deliberately selected the Diplomat for my two night stay because it is very close to the home and as i am being treated for cancer i am only able to walk a short distance. As we needed to go back and forth to the home the Diplomat location suited this and i booked it weeks in advance. On arrival the manager told me the hotel was full as it had been over booked and we had been relocated to an alternative hotel in St Julian's Bay, some 1.4 miles away. Despite pleading with the manager he insisted there was nothing he could do. I tried to find another local hotel but there was nothing available. The manager did offer a free taxi to take us to the alternative hotel and as we had no other option we had to take it. We had intended to see my aunt that afternoon but by the time we had checked in it was too late in the evening. The following day we had to travel by taxi several times back and forth to the home and were unable to see my aunt on our final day, the day of departure due to the distance. A wholly unacceptable situation and i would never recommend this hotel to anyone."

"Breakfast was good, with a lot of options"

"Excellent breakfast. Very clean rooms. The gym is also great. The pool arrangements are overly monetized and I can see that this would actually annoy the guests moreso than appeal to them."

"Everything was perfect. Staff and food was very good."