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Reviews of Staycity Aparthotels, Manchester, Piccadilly

4 out of 5
Staycity Aparthotels, Manchester, Piccadilly
8B Gateway House, Piccadilly Station Approach, Manchester, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1209 out of 1753 reviews" "
Rating 8 - Good. 432 out of 1753 reviews" "
Rating 6 - Okay. 64 out of 1753 reviews" "
Rating 4 - Poor. 19 out of 1753 reviews" "
Rating 2 - Terrible. 29 out of 1753 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Curly

Hotel was very unhelpful left the cot in the room for me to set up and it wasn’t easy when I ask for help the manager was very rude would never stay here again
Stayed 1 night in Apr 2024

10/10 Excellent

Simon

Business traveler
Liked: Amenities
Excellent spacious apartment right next to Piccadilly station. Perfect!
Stayed 1 night in Apr 2024
Response from Leah on Apr 28, 2024
Hello Simon, Thank you for your review! We are delighted to hear that you enjoyed your stay in our spacious apartment next to Piccadilly station. We strive to provide our guests with a perfect experience and we are thrilled that we were able to meet your expectations. We hope to welcome you back again in the future!

10/10 Excellent

Craig

Traveled with group
Liked: Amenities
Great location. Apartment has what we needed and spacious.
Stayed 1 night in Apr 2024
Response from Leah on Apr 28, 2024
Hello Craig, Thank you for the great review! We're glad to hear that you enjoyed our convenient location and that your apartment had everything you needed. We strive to provide a comfortable and spacious accommodation for all of our guests. We hope to welcome you back again soon.

10/10 Excellent

Jolene

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Being right next to the train station was super convenient. The FREE bus stops are also right out front which made getting around the main city so easy. Staff were very friendly and even helped us check in much earlier on our arrival day as we got into the city in the am with a ton of luggage. Note: this hotel does have paid bag storage for 24 hr periods in secure lockers Room was well appointed but would have liked a softer bed
Stayed 3 nights in Apr 2024
Response from Leah on Apr 28, 2024
Hi Jolene, I'm glad to hear that the location and staff were so convenient for you! Thank you for sharing your feedback about the bed, we will take that into consideration for future improvements.

10/10 Excellent

Oscar

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very elegant. Very clean. Staff super polite and friendly
Stayed 1 night in Apr 2024
Response from Leah on Apr 28, 2024
Hello Oscar, Thank you for your positive review of our hotel! We are thrilled to hear that you found our hotel elegant and clean, and that our staff was polite and friendly. We strive to provide excellent service to all of our guests and we are pleased to hear that we met your expectations. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

kate

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant stay at StayCity-staff were so friendly and the apartment was very clean and had everything we needed. An excellent location right beside the train station and the free bus was right outside. Would definitely staff here again
Stayed 2 nights in Apr 2024
Response from Leah on Apr 14, 2024
Hello Kate, Thank you for taking the time to write such a wonderful review! We're thrilled to hear that you had a brilliant stay at Staycity and that our staff were able to make your experience even better with their friendly service. It's great to know that you found the apartment very clean and well-equipped with everything you needed.We're also glad to hear that you enjoyed the convenient location right beside the train station and the free bus stop right outside. We look forward to welcoming you back for another fantastic stay in the future! Thank you for choosing Staycity.

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Smashing
Stayed 1 night in Apr 2024
Response from Leah on Apr 14, 2024
Hello Mark, We are thrilled to hear that you had a smashing experience at our hotel! Thank you for taking the time to share your positive feedback. We hope to welcome you back again soon for another fantastic stay.

10/10 Excellent

Toni

Stayed 1 night in Apr 2024
Response from Leah on Apr 28, 2024
Hello Toni, Thank you so much for the perfect rating and for taking the time to share your positive experience with us! We are thrilled to hear that you had a wonderful stay and that our hotel exceeded your expectations. We hope to welcome you back again soon for another memorable stay.

10/10 Excellent

Shirin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Leah on Apr 8, 2024
Hello Shirin, Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with us. We strive to provide excellent service and quality products to our customers, and we are glad to hear that we met your expectations. We appreciate your support and hope to see you again soon!

8/10 Good

TOBIAS

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed my stay as the apartments were nice and clean. Staff were very friendly.
Stayed 1 night in Mar 2024
Response from Leah on Mar 28, 2024
Thank you for your kind words and for taking the time to leave a review! We are thrilled to hear that you enjoyed your stay with us and that you found our apartments to be nice and clean. Our staff truly values providing excellent customer service, and we are happy to hear that you found them to be very friendly. We hope to welcome you back again soon!

10/10 Excellent

Rosie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Leah on Mar 28, 2024
Thank you so much for the great review! We are thrilled to hear that you had a positive experience with us. We greatly appreciate your feedback and hope to serve you again soon.

10/10 Excellent

Thanyanin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 2 nights in Mar 2024
Response from Leah on Mar 28, 2024
Thank you so much for the great review! We are thrilled to hear that you had a positive experience with us. We greatly appreciate your feedback and hope to serve you again soon.

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff are EXCELLENT
Stayed 1 night in Mar 2024
Response from Leah on Mar 28, 2024
Hello Ian, Thank you for your kind words about our staff! We are delighted to hear that you had a positive experience with our team and we will be sure to pass on your feedback. We hope you will choose to stay with us again in the future.

10/10 Excellent

Sue

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Adam on Mar 4, 2024
Hi Sue,Thank you for taking the time to leave a review, we all really appreciate it. We are glad you enjoyed your time with us, we hope to see you again soon!Kind Regards,Staycity Piccadilly

10/10 Excellent

Carissa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Leah on Feb 26, 2024
Hello Carissa, Thank you for taking the time to leave us a review. We are so glad you found your stay with us to be 5/5. We look forward to welcoming you back with us in the future.

8/10 Good

John, Hull

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good, housekeeping comes after 7 days, toilet seat was really wobbly
Stayed 3 nights in Feb 2024
Response from Leah on Feb 26, 2024
Hello John,Thank you for taking the time to leave us a review. We are so glad you found your stay with us to be 4/5. Apologies for the issue with the toilet seat. We have passed it over to the relevant channels to ensure this is being fixed and checked. We do hope we can welcome you back in the future and reach that 5/5!

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, property conditions & facilities
This is by far the best hotel I've ever stayed in. Super size rooms with all facilities you could ever need, I highly recommend staying here AAA rating.
Stayed 1 night in Jan 2024
Response from Leah on Feb 16, 2024
Hello Mark, Thank you for your kind words and recommending our hotel! We are thrilled to hear that you enjoyed our spacious rooms and the facilities provided. Your satisfaction is our utmost priority, and we appreciate your AAA rating. We look forward to welcoming you back on your next visit.

10/10 Excellent

Elizabeth

Liked: Cleanliness, room comfort
Brillant place to stay!
Our stay was brilliant. Extremely comfortable, very clean, superbly welcomed and looked after by the reception staff and, brilliantly positioned for access to everthing in the city centre.We will definitely return here again. Highly recommended.
Stayed 1 night in Jan 2024
Response from Leah on Feb 16, 2024
Hello Elizabeth, Thank you for your kind review. We are delighted to hear that your stay was brilliant, with exceptional comfort and cleanliness. We are also thrilled to know that our reception staff provided superb hospitality. Your satisfaction means a lot to us, and we are happy to have contributed to your pleasant experience. We look forward to welcoming you back on your next visit. Thank you for highly recommending us.

10/10 Excellent

Vicky

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Leah on Feb 26, 2024
Hello Vicky, Thank you for leaving us 10/10! We are extremely happy you had enjoyed your stay with us!We hope to welcome you back in the future.

10/10 Excellent

Karen

Stayed 1 night in Jan 2024
Response from Leah on Feb 26, 2024
Hello Karen, Thank you for leaving us 10/10! We are extremely happy you had enjoyed your stay with us!We hope to welcome you back in the future.

8/10 Good

Michael

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Leah on Feb 26, 2024
Hello Michael, Thank you for taking the time to leave us a review! We are happy to hear you found your stay 8/10. We hope to welcome you back in the future for a 10/10 stay!

10/10 Excellent

Hope

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Leah on Feb 26, 2024
Hello, Thank you for leaving us 10/10! We are extremely happy you had enjoyed your stay with us!We hope to welcome you back in the future.

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, room comfort
Great staff & room & location
Great staff & room
Stayed 1 night in Jan 2024
Response from Leah on Feb 16, 2024
Hello Caroline, Thank you for taking the time to leave us a review! We are delighted to hear that you had a great experience with our staff and room. Our team works hard to provide exceptional service, and your kind words are truly appreciated. We hope to have the opportunity to welcome you back to our hotel in the future.

8/10 Good

Hugin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Leah on Feb 26, 2024
Hello Hugin, Thank you for leaving us 4/5! We are extremely happy you had enjoyed your stay with us!We hope to welcome you back in the future and make it a 5/5.

8/10 Good

Lik Sang

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, room comfort
Check in
The stay was fantastic... The only thing I can say is that I didn't know about the online check in. Had to do this in the lobby on my phone. It's a small thing but I could have done it before hand or the front desk could have check us in
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Sharon

Stayed 1 night in Dec 2023

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Well planned room layout with everything you would ever need from washing machine to coffee machine,very quiet at night.staff at front desk we’re very polite and professional.would return again.
Stayed 1 night in Dec 2023

10/10 Excellent

Ciara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant location right beside the train station. Staff very helpful and apartment spotless and spacious
Stayed 2 nights in Nov 2023

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Great location. Clean and roomy apartment
Stayed 1 night in Nov 2023
Response from Jamie on Nov 27, 2023
Hello Sarah,Thank you for leaving us a review.I am pleased to see that you enjoyed your stay with us. We do hope to welcome you back again in the future.Kind regards,

10/10 Excellent

Yaser, Hawaly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is very clean and tidy. Has all the facilities needed to gave a very relaxing and comfortable time. Has a very good placement. (Next to Manchester Picadilly station) and near centre.
Stayed 3 nights in Oct 2023

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Jamie on Nov 27, 2023
Hello Hannah,Thank you for leaving us a review.I am pleased to see that you enjoyed your stay with us. We do hope to welcome you back again in the future.Kind regards,

10/10 Excellent

Kathleen

Liked: Cleanliness, room comfort
Excellent accommodation exceeded our expectations
Location excellent right next to the station. Extremely helpful friendly staff. The apartment was excellent far exceeding our expectations with everything you could need for a pleasant stay especially if wanting to self cater ! The fact that the lounge/kitchen was separate to the bedroom made our stay even better with plenty of room in both areas and an excellent shower room. Will definitely recommend to friends and family. Thank You
Stayed 1 night in Oct 2023

4/10 Poor

Leslie

Traveled with family
Liked: Amenities, property conditions & facilities
We used the washing machine/dryer located in the apartment. The machine door wouldn’t open when I was trying to retrieve my clothes. Asked the front desk to send maintenance to help. Maintenance didn’t come. We needed to leave as our train was due. Left my home address to have my clothes sent. I’ve heard nothing from the property. Apparently, doors sticking is a common problem with those machines.
Stayed 1 night in Sep 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, room comfort
Fantastic location, fantastic stay in general.
Great stay here. Very clean lobby, and quick check in. Room has everything needed for a good stay. The pullout beds in the loving room took up a fair amount of space, but having one out wasnt too bad. Staff were great. I had a couple questions which i asked via Whatsapp, and they were answered within minutes. Washing machine was great. And room was very quiet. We stayed on the 7th floor.
Stayed 2 nights in Oct 2023

10/10 Excellent

Richard

Liked: Cleanliness, room comfort
Fantastic modern hotel just steps from Piccadilly!
This property was one of our two favorite hotels in a month-long trip to England and Wales. Everything was excellent, room, hotel services, property condition, convenience (five minute walk from Piccadilly Station) and even the view. Highly recommend and will make a point of staying there next time we visit Manchester.
Stayed 2 nights in Sep 2023

10/10 Excellent

Abbie

Stayed 1 night in Sep 2023
Response from Jamie on Nov 27, 2023
Hello Abbie,Thank you for leaving us a review.I am pleased to see that you enjoyed your stay with us. We do hope to welcome you back again in the future.Kind regards,

10/10 Excellent

CHAK YIN ANEURIN

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Can’t be convenient more when the hotel is just a few steps away from the train station. The hotel is also surrounded by lot of restaurants and convenience stores. The room has included all your basic travel needs. A great hotel overall.
Stayed 1 night in Oct 2023

10/10 Excellent

RUXSUX

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location is just a next door to Manchester Picadilly train station. It is also surrounded by many convenient stores, shopping mall, restaurants. Rooms conditions are excellent. Staff were friendly and helpful. We were checked early before the time. Very satified and recommended to those who travel to Manchester.
Stayed 3 nights in Sep 2023

10/10 Excellent

Aisha

Liked: Cleanliness, room comfort
My stay was amazing at staycity. I rang the night before my stay and told them it was my boyfriends birthday and they decorated the room and gave us complimentary Prosecco and 2 drinks vouchers. Esther at reception went above and beyond. Thankyou
Stayed 1 night in Sep 2023

10/10 Excellent

Colin

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Gerard

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Nerida

Liked: Cleanliness, room comfort
Wonderful option in Manchester.
Staycity Manchester was a real gem. Conveniently located near Piccadilly Station, I was welcomed by charming staff. They offered advice on what to see and do and were very helpful. The apartment was great. Clean and well equipped to ensure a pleasant stay.
Stayed 1 night in Sep 2023

6/10 Okay

Joseph

Stayed 2 nights in Sep 2023

10/10 Excellent

Chika

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Kristen

Business traveler
Disliked: Amenities, property conditions & facilities
Sterile, hospital-like environment. Cold and ugly with less than IKEA quality furnishjngs. The halls are drab and carpet dirty. Even though rooms are new and have some amenities like coffee and washer, the sterile feeling is awful.
Stayed 1 night in Aug 2023

10/10 Excellent

Barbra-Jean

Liked: Cleanliness, property conditions & facilities
Beautiful room, great location, great staff.
Stayed 1 night in Aug 2023

10/10 Excellent

Marian

Stayed 1 night in Aug 2023

10/10 Excellent

KIT YEE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, efficient services, wonderful transportation connection.
Stayed 4 nights in Jul 2023