Front of property

Reviews of YHA Manchester - Hostel

4 out of 5
YHA Manchester - Hostel
Potato Wharf, Castlefield, Manchester, England

Reviews

8.4

Very Good

Rating 10 - Excellent. 88 out of 209 reviews" "
Rating 8 - Good. 84 out of 209 reviews" "
Rating 6 - Okay. 25 out of 209 reviews" "
Rating 4 - Poor. 7 out of 209 reviews" "
Rating 2 - Terrible. 5 out of 209 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice ,my check in was after 3 pm but they take care of my bag while I was in city center
Stayed 1 night in Apr 2024

10/10 Excellent

Kamilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hostel, small four bed dorm, clean and spacious. Friendly and very helpful staff and a nice vibe.
Stayed 2 nights in Apr 2024

8/10 Good

Emelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good central location, great amenities and overall nice place to stay if you want to get out and explore the city
Response from GC on Feb 10, 2024
Thank you Emilia for your review.

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GrestcYHA
Very good clean warm nice breakfast - voukdnt fault it….
Stayed 1 night in Jan 2024
Response from Olly - General Manager on Jan 31, 2024
Thanks Maurice. Hope to see you again!

6/10 Okay

Rebekah

Liked: Staff & service
pretty standard rooms! showers felt like airport bathrooms but you get what you pay for!! nice staff and really good location, not far from the free bus and deansgate tram stop.
Stayed 2 nights in Jan 2024
Response from YHA on Jan 18, 2024
Hello Rebekah, Thank you for your review and feedback. We hope to see you again if you visit Manchester

10/10 Excellent

Sofia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and the facilities were very useful. Laundry would be nice.
Stayed 2 nights in Dec 2023
Response from Manager on Dec 24, 2023
Thanks for your feedback Sofia. Hope you choose us again :)

10/10 Excellent

Remmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my 1 night stay there. The rooms and all other places are clean and smart. It has a nice view in the door front. Staff were friendly and informative. I can recommend this place even for longer stays.
Stayed 1 night in Nov 2023
Response from Manager on Dec 11, 2023
Amazing! Thanks Remmy, appreciate that.

6/10 Okay

Warren

Stayed 1 night in Nov 2023

8/10 Good

Ajaybhai

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

DANIEL

Business traveler
Liked: Cleanliness, staff & service, room comfort
Great stay
Great hostel very clean comfortable beds Very helpful and friendly staff I highly recommend this hostel
Stayed 1 night in Oct 2023
Response from YHA on Oct 26, 2023
Thank you Daniel for your great review, hope to see you again sometime.

8/10 Good

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hostel. A little overpriced but still good
Response from YHA on Oct 22, 2023
Thank you Issac for your feedback.

8/10 Good

karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value clean stay.
1st timers staying at a hostel in a city. Booked 6 people over 2 rooms.Free parking was brilliant. Lovely modern clean hostel with bar and cafe. We had an ensuite room which was great. Not being used to YHA we didnt bring things we needed but it was only a one night stay. Breakfast was a £10 said unlimited but was not a buffet had to wait a while and not all food items available so disappointed. On the whole good value clean stay. The receptionist on saturday afternoon was very helpful whilst we encounted a few issues at check in.
Stayed 1 night in Oct 2023
Response from YHA on Oct 22, 2023
Thank you Karen for your review, great that you enjoyed the facilities here, and feedback. i am sorry you did not have the experience of our unlimited breakfast, we do serve buffet style, but in order to keep the quality we do refresh at regular intervals which can sometimes involve a short wait.

10/10 Excellent

Kelly

Stayed 1 night in Oct 2023
Response from YHA on Oct 22, 2023
Wow thank you Kelly for great scores

10/10 Excellent

Shea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place met some good people. The girl at the bar was really nice can’t remember your name but thanks for looking after me and making me a pizza when I had a few too many drinks lol. I’ll come back
Stayed 1 night in Sep 2023
Response from Olly, GM on Oct 3, 2023
Thank you for your feedback. I'll share your review with our team and hope to see you again soon

8/10 Good

Sharon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Hot
Everything was as you would hope and expect. My only problem was the heat of the rooms through the night, hard to manage possibly.
Stayed 1 night in Sep 2023
Response from Manager on Sep 22, 2023
Hi Sharon, we've had another hot few days over summer. After reading a lot of feedback about this we're going to try and help with fans in rooms for next summer so hopefully this will help a little.

10/10 Excellent

Michael

Stayed 1 night in Apr 2023

10/10 Excellent

Penelope

Stayed 1 night in Feb 2023

10/10 Excellent

J

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Daniel

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great experience! Friendly staff, easy check in, comfy room. No complaints at all
Stayed 1 night in Dec 2022
Response from YHA on Dec 15, 2022
Thank you Lauren for your lovely review, see you again soon!!

10/10 Excellent

Roseanne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from YHA on Dec 15, 2022
Thank you Rosanne

10/10 Excellent

Dianne

Stayed 1 night in Oct 2022
Response from YHA on Dec 15, 2022
Thank you

4/10 Poor

Uzoamaka

Traveled with group
Disliked: Amenities
Sharing with other people, strangers, four in a room. I was afraid that l did not sleep at all. It was a horrible experience, the first and the last
Stayed 1 night in Oct 2022
Response from Poppy on Oct 23, 2022
Hi its sad to hear that your experience wasnt great. However, booking of a dorm room means that you are open to sharing with others. It is out of our control who this is. Can we remind if this is a problem that we hae private rooms available to book too! :)

10/10 Excellent

Haoming

Stayed 1 night in Oct 2022

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Shame about bathroom
This hostel has good common areas. However the bathroom in my 4 person dorm is too small. A shower wet whole area . Toilet squeezed in with a tiny sink. Everything got wet and nowhere to put anything.
Stayed 1 night in Sep 2022

8/10 Good

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Absolutely brilliant stay! We'll worth the money!
Stayed 3 nights in Aug 2022
Response from Chris on Aug 26, 2022
Thank you so much Susan. We hope to see you again soon! :-)

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My stay at YHA Manchester was very straightforward. It's clean. It's comfortable. A very homey place in a relativley unsafe-feeling city. I did have a few problems though. The property restricts Wifi usage to the first floor lobby, and doesn't allow for whats app calls. Quite annoying if you want to stay in contact with friends and family. Additionally, there was no floor fan or cieling fan in my room. It was very hot, and in each room ventilation comes only from the window. I was on the top bunk meaning I got trapped with all the heat, and it was very uncomfortable and I woke up each morning almost completely drenched in sweat.
Stayed 3 nights in Jul 2022
Response from Chris Gilliver on Jul 21, 2022
Hi Aidan. Thanks for your great review. I cannot argue with any of your comments above. While we are in an unprecedented heatwave, we do need to do more to make the hostel is more comfortable for guests in the summer, and this is something we will look at in the near future. We hope you come and see us again when the weather is a little cooler.

8/10 Good

Megan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really good, beautiful area, comfy beds and nice stay
Stayed 1 night in Apr 2022
Response from Olly on May 21, 2022
Thanks Megan! Appreciate your kind words.

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing value, decent location good facilities
Amazing value for such a nice hostel. We only paid around £40 for a 5 bed room. Nice room with view of the canal (and a goose sitting on her nest!). Bathrooms are a bit cramped and a little inconvenient. They're kind of a wetroom with the shower not being enclosed. It makes sense to save space but it did mean that we had to put shoes on to use the bathroom after anyone showered. Free parking was very useful. Staff were friendly and mostly helpful but some didn't know when check in/out times were. A little disappointed to find out there are no longer laundry facilities at the hostel but pleased to learn check in is now at 3pm not 5pm. Overall great value and still walkable into town. We walked to the O2 Ritz for a show and only took about 15 minutes. Lots of bars in that area too so they're also walkable.
Stayed 1 night in Apr 2022
Response from Olly on May 21, 2022
Thanks Emily, glad you enjoyed your stay with us and hope you choose to stay with us again next time you're in Manchester.

10/10 Excellent

Jack

Stayed 1 night in Apr 2022
Response from Chris on May 22, 2022
Thanks Jack!

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Chris on Mar 18, 2022
Thanks Julia!

4/10 Poor

Brandon

Stayed 1 night in Dec 2021

10/10 Excellent

Evan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool location!
Extremely clean hostel in a really great area - a 10 minute walk from the city centre. The canal setting is really unique and cool, and the hostel amenities were great! Highly recommend for a short visit to Manchester!
Stayed 1 night in Nov 2021
Response from Reception on Nov 28, 2021
Hi Evan. Thank you for your awesome review. Yeah, it's a beautiful area by the canal, with huge industrial era bridges overhead. We hope to see you again soon.

2/10 Terrible

rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Reception on Nov 28, 2021
:(

6/10 Okay

jade

Stayed 2 nights in Sep 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and good location
Stayed 1 night in Jul 2021
Response from Olly - Manager on Jul 26, 2021
Thanks for your review. Appreciate it and hope to see you again soon!

8/10 Good

Verified traveler

Stayed 2 nights in Mar 2020

10/10 Excellent

Francesco

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Yinghua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Ash on Mar 5, 2020
Thanks :)

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
The area and facilities were great. The rooms were nice too.
Stayed 2 nights in Feb 2020
Response from Ash on Mar 5, 2020
Thanks for your lovely feedback :)

6/10 Okay

See Chai

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
Response from Ash on Mar 5, 2020
Thanks :)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019

6/10 Okay

Sylvie

I was extremely cold in the room , I mentioned it 3 times to reception nothing was done . I was very disappointed
Stayed 4 nights in Dec 2019
Response from Ash on Dec 14, 2019
Hi Sylvie. Sorry to hear the temperature was too cold in your room. Each room has an adjustable thermostat on the radiator to ensure there is a pleasant temperature in the room, so it's a shame that the receptionists didn't help you out with this. We hope this wouldn't put you off staying with us again in the future

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
------------------------- -------------------------
Stayed 1 night in Dec 2019

10/10 Excellent

ahmad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location , comfortable beds
nice, good location , clean , lovely stuff , comfortable bed
Stayed 1 night in Nov 2019
Response from Ash on Dec 12, 2019
Thanks for the lovely feedback Ahmad :)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

SHOMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019