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Overview of Mercure Mandalay Hill Resort

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Outdoor pool, free cabanas, pool umbrellas
Outdoor pool, free cabanas, pool umbrellas
Down comforters, pillowtop beds, free minibar items, in-room safe
View from Room

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationKuthodaw Pagoda17 min walk
    Popular LocationSandamuni Paya18 min walk
    Popular LocationMandalay Hill12 min drive
    AirportMandalay (MDL-Mandalay Intl.)61 min drive
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  • Deluxe Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 409 sq ft
    • Mountain view
    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Business Lounge Access, Corner

    5/5 guest room rating

    Room amenities

    • 474 sq ft
    • Mountain view
    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Business Lounge Access, Corner
  • Superior Room, 2 Twin Beds

    4/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 4
    • 2 Twin Beds
    More detailsSuperior Room, 2 Twin Beds
  • Superior Room, 1 King Bed

    4.1/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed
  • Junior Suite, 1 King Bed, Business Lounge Access

    Room amenities

    • 797 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, Business Lounge Access
  • Deluxe Room, 2 Twin Beds

    5/5 guest room rating

    Room amenities

    • 409 sq ft
    • Mountain view
    • Sleeps 4
    • 2 Twin Beds
    More detailsDeluxe Room, 2 Twin Beds

About this area

Mandalay

Located in Mandalay, Mercure Mandalay Hill Resort is next to a golf course. Mandalay Palace and Sandamuni Paya are local landmarks, and travelers looking to shop may want to visit Zegyo Market and Man Myanmar Plaza. Be sure not to miss outdoor adventures like mountain biking and hiking/biking trails.
Visit our Mandalay travel guide
Popular Location

What's nearby

  • Kuthodaw Pagoda - 17 min walk
  • Sandamuni Paya - 18 min walk
  • Atumashi Monastery - 20 min walk
  • Mandalay Hill - 12 min drive
  • Mandalay Palace - 14 min drive

Getting around

  • Mandalay Central Railway Station - 5 min drive
  • AirportMandalay (MDL-Mandalay Intl.) - 61 min drive

Restaurants

  • Ming's Asian Kitchen — 1 min walk
  • Kinasa Garden Theater — 1 min walk
  • Golden duck — 3 min drive
  • Ko's Kitchen — 4 min drive
  • Cafe city — 4 min drive

About this property

Mercure Mandalay Hill Resort

4.5-star family-friendly resort near Mandalay Hill
3 restaurants, a full-service spa, and an outdoor pool are available at this resort. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and a swim-up bar. All 208 rooms boast deep soaking tubs and offer free WiFi and pillowtop beds. 24-hour room service and minibars (stocked with some free items) are standard, as are flat-screen TVs with satellite channels.
Mercure Mandalay Hill Resort offers 208 air-conditioned accommodations with minibars (stocked with some free items) and safes. Pillowtop beds feature down comforters. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Mandalay resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mandalar Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include Swedish massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free nearby parking
  • Extended parking
  • RV/bus/truck parking
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 5:00 AM–10:00 AM: USD 17.33 for adults and USD 8.67 for children
  • 3 restaurants and 1 coffee shop/café
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 18 holes of golf
  • 2 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Thai

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference space

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 11:30 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from April 7 2020 to February 28 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for USD 58.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 17.33 for adults and USD 8.67 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 58.0 per night
  • Credit card charges are subject to a surcharge of USD 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 14 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Hill Resort Hotel Mandalay
Mandalay Hill
Mandalay Hill Resort Hotel
Mandalay Resort Hotel
Mandalay Hill Hotel Mandalay
Mercure Hill Resort
Mercure Mandalay Hill
Mercure Hill
Mercure Mandalay Hill
Mercure Mandalay Hill Resort Resort
Mercure Mandalay Hill Resort Mandalay
Mercure Mandalay Hill Resort Resort Mandalay

Frequently asked questions

Can I cancel my reservation for free at Mercure Mandalay Hill Resort and receive a full refund?
Yes, Mercure Mandalay Hill Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Mandalay Hill Resort cancellation policy on our site for more details about any exclusions or requirements.
Does Mercure Mandalay Hill Resort have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Mercure Mandalay Hill Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mercure Mandalay Hill Resort?
Self parking is free at this property; nearby parking is also free.
What time is check-in at Mercure Mandalay Hill Resort?
Check-in is from 2:00 PM - 11:30 PM. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Mercure Mandalay Hill Resort?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Where is Mercure Mandalay Hill Resort located?
This family-friendly Mandalay resort is within 1 mi (2 km) of Kuthodaw Pagoda, Sandamuni Paya, and Atumashi Monastery. Mandalay Hill and Mandalay Palace are also within 3 mi (5 km).
4.4
Excellent
5 - Excellent
102
4 - Good
64
3 - Okay
17
2 - Poor
4
1 - Terrible
2

4.4/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of our favourite hotels
One of the nicest hotels we have stayed in. Wonderful staff, restaurant, swimming pool and room. Concierge was very helpful assisting us with flight changes to return to Australia.
Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
City oasis.
Lovely hotel to escape the hustle and bustle of Mandalay.
Stayed 2 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
The hotel's facilities, breakfast, staff, service - excellent The breakfast is rich and tasty, but the lunch box they gave us instead of breakfast was very poor. the room - nice and convenient.
Stayed 2 nights in Jan 2020

3/5 Okay

Happy face iconLiked: Staff & service
Stayed 3 nights in Feb 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dated. Few outlets. Small, simple bathroom. AC didn't work well.
Stayed 2 nights in Feb 2020

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