Exterior

Reviews of Marin Suites Hotel

3 out of 5
Marin Suites Hotel
45 Tamal Vista Blvd, Corte Madera, CA

Reviews

8.2

Very Good

Rating 10 - Excellent. 418 out of 1001 reviews" "
Rating 8 - Good. 347 out of 1001 reviews" "
Rating 6 - Okay. 125 out of 1001 reviews" "
Rating 4 - Poor. 65 out of 1001 reviews" "
Rating 2 - Terrible. 46 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service
Staff very friendly and helpful.
Stayed 2 nights in May 2024
Response from MSH team on May 10, 2024
Eric, thank you for your comments and taking the time to rate us. We appreciate it and will pass on your comments. Thanks again.

6/10 Okay

Calvin

Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from MSH team on May 7, 2024
Thank you for taking the time to provide valuable feedback on your recent stay. Reviews are used to address any issues and to recognize great performance. We look forward to your future stay with us, and again thank you.

8/10 Good

Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size rooms. Great Value for Families
Stayed 1 night in Mar 2024
Response from msh team on May 1, 2024
Thank you for taking the time to provide valuable feedback on your recent stay. Reviews are used to address any issues and to recognize great performance. We look forward to your future stay with us, and again thank you.

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the outdoor area and short walk to the pool!
Stayed 1 night in Apr 2024
Response from MSH team on Apr 26, 2024
Thank you for taking the time to provide valuable feedback on your recent stay. Reviews are used to address any issues and to recognize great performance. We look forward to your future stay with us, and again thank you.

10/10 Excellent

Idalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from msh team on Apr 24, 2024
Idalia, thank you for staying with us and for rating us. We hope to see you return to MSH

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from MSH team on Apr 22, 2024
Chelsea, thank you for taking the time to rate us! We hope to see you return.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the suites! Centrally located for where we needed to go.
Stayed 4 nights in Apr 2024
Response from msh team on Apr 21, 2024
Thank you for taking the time to provide valuable feedback on your recent stay. Reviews are used to address any issues and to recognize great performance. We look forward to your future stay with us, and again thank you.

10/10 Excellent

Christina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good place to stay
Stayed 1 night in Apr 2024
Response from msh team on Apr 14, 2024
Christina, thank you for taking the time to review us. We appreciate your loyalty and the review. Happy Spring. thanks again!!

10/10 Excellent

Lidia, Santa Rosa

Stayed 1 night in Mar 2024
Response from MSH team on May 3, 2024
Thank you for rating us and for staying, we know that you have choices when you travel. We appreciate it, we hope to see you return.

10/10 Excellent

Lidia, Santa Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very clean, nice neighbor very safe.
Stayed 2 nights in Mar 2024
Response from MSH team on Apr 12, 2024
Thank you for taking the time to provide valuable feedback on your recent stay. Reviews are used to address any issues and to recognize great performance. We look forward to your future stay with us, and again thank you.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from msh team on Apr 9, 2024
Thank you for taking the time to review us. We hope to see you return to MSH. Happy Spring

6/10 Okay

Clint

Traveled with partner
I was the room would have been cleaner. Other than that it was fine.
Stayed 2 nights in Feb 2024
Response from MSH team on Apr 8, 2024
Thank you for taking the time to provide valuable feedback on your recent stay. Reviews are used to address any issues and to recognize great performance. We will definitely address this with our team. This is unacceptable.We look forward to your future stay with us, and again thank you.

6/10 Okay

Brian

Stayed 1 night in Apr 2024
Response from msh team on May 1, 2024
Thank you for rating us and for staying, we know that you have choices when you travel. We appreciate it, we hope to see you return.

10/10 Excellent

Jennifer

Stayed 6 nights in Mar 2024
Response from MSH Management on Apr 24, 2024
Thank you for rating us and for staying, we know that you have choices when you travel. We appreciate it, we hope to see you return Jennifer.

10/10 Excellent

richard, Belfair

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again
Stayed 1 night in Apr 2024
Response from MSH team on Apr 3, 2024
Richard, thank you for taking the time to review us. Our team appreciates it and we are delighted that you enjoyed your stay. See you in the future!

10/10 Excellent

ROBERT, MERCED

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Mar 2024
Response from MSH team on Apr 1, 2024
Thank you for taking the time to provide valuable feedback on your recent stay. Reviews are used to address any issues and to recognize great performance. We look forward to your future stay with us, and again thank you.

8/10 Good

Caroline

Stayed 5 nights in Mar 2024
Response from msh team on Apr 21, 2024
Thank you for taking the time to rate us Caroline, we hope to see you return to MSH.

10/10 Excellent

Adi Laisiana

Liked: Cleanliness, amenities
The front desk personnel were very good.I checked in early.
Stayed 2 nights in Mar 2024
Response from MSH team on Mar 25, 2024
Thank you for taking the time to provide valuable feedback on your recent stay. Reviews are used to address any issues and to recognize great performance. We look forward to your future stay with us, and again thank you.

10/10 Excellent

Nancy

Stayed 1 night in Mar 2024
Response from MSH team on Apr 8, 2024
Thank you for taking the time to rate us and for staying with us We appreciate it. Happy Springtime.

8/10 Good

nancy

Liked: Cleanliness, staff & service
Mostly good but The mattress sagged. Light was dim. The reading light a great idea bit the edge was sharp and cut my hand which then bled on the white bedspread sorry! Hot tub area noisy at night.
Stayed 2 nights in Mar 2024
Response from MSH Management on Mar 17, 2024
Thank you for taking the time to provide valuable feedback on your recent stay. Reviews are used to address any issues and to recognize great performance. We apologize that you had issues and received a cut. We hope that you reported this. We will track the room you were in to repair issues. We look forward to your future stay with us, and again thank you.

8/10 Good

Leyla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from msh team on Mar 17, 2024
Leyla, thank you for the rating and for staying with us. We appreciate it and hoe to see you return.

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms with plenty of space. Liked having full size refrigerator in the room. Very convenient location.
Stayed 1 night in Feb 2024
Response from msh team on Mar 8, 2024
Thank you for taking the time to provide valuable feedback on your recent stay. Reviews are used to address any issues and to recognize great performance. We look forward to your future stay with us, and again thank you

4/10 Poor

rodney

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly staff and dirty rooms
Stayed 1 night in Feb 2024
Response from Marin suite Team on Mar 3, 2024
Thank you for taking the time to provide valuable feedback. We are sorry to see that you did not enjoy your stay. We will pass your comments along to our management team for review. We hope to get another chance in the near future. Again, thank you for your feedback.

10/10 Excellent

William

Stayed 1 night in Feb 2024
Response from MSH team on Mar 22, 2024
Thank you for taking the time to provide valuable feedback on your recent stay. Reviews are used to address any issues and to recognize great performance. Thank you for the rating!We look forward to your future stay with us, and again thank you

8/10 Good

Marianna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Free parking and cute courtyard and huge rooms
Stayed 2 nights in Feb 2024
Response from MSH team on Feb 12, 2024
Thank you for taking the time to provide valuable feedback on your recent stay. Reviews are used to address any issues and to recognize great performance. We look forward to your future stay with us, and again thank you.

8/10 Good

carol

Very clean great staff
Stayed 1 night in Feb 2024
Response from MSH Team on Feb 12, 2024
Thank you for taking the time to provide valuable feedback on your recent stay. Reviews are used to address any issues and to recognize great performance. We look forward to your future stay with us, and again thank you.

10/10 Excellent

Yaro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying in Marin and this was a perfect spot, very simple and easy hotel. Spacious inside with a dining area and a full size fridge. Pool, jacuzzi & sauna worked great and were open even though we came in February. Other places close these for the season. Great experience overall.
Stayed 2 nights in Feb 2024
Response from MSH Team on Feb 5, 2024
Thank you for taking the time to provide valuable feedback on your recent stay. Reviews are used to address any issues and to recognize great performance. We will pass on your comments to our team. Yes, we do heat our pool/spa year round! We look forward to your future stay with us, and again thank you.

10/10 Excellent

Brala

Liked: Staff & service, property conditions & facilities
Nice hotel . Staff clean room daily .
Stayed 4 nights in Jan 2024
Response from MSH team on Feb 5, 2024
Thank you for taking the time to provide valuable feedback on your recent stay. Reviews are used to address any issues and to recognize great performance. We look forward to your future stay with us, and again thank you.

10/10 Excellent

Khasema Latrell

Stayed 4 nights in Jan 2024
Response from MSH Team on Mar 22, 2024
Khasema, thank you for the excellent rating. We hope to see you return to MSH.

10/10 Excellent

Brala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Staff cleans room daily.
Stayed 7 nights in Jan 2024
Response from MSH on Feb 5, 2024
Thank you for taking the time to provide valuable feedback on your recent stay. Reviews are used to address any issues and to recognize great performance. We look forward to your future stay with us, and again thank you.

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the view in Corte Madera!
We loved how huge our suite was, it had all we needed and was very spacious! The only issue we had was that with such a big suite and big bedroom, the bed was very small!
Stayed 1 night in Jan 2024
Response from FF on Jan 30, 2024
Thank you for taking the time to provide valuable feedback. Our reviews are used to address issues as well as recognize great performances. We are glad to see that you enjoyed your stay, and we look forward to hosting your future stay! Again, thank you!

6/10 Okay

Michelle

Traveled with family
Disliked: Cleanliness, room comfort
You get what you pay for
The courtyard and pool area are both lovely and well kept. The rooms are aging, the beds and pillows are super uncomfortable and the shower was super gross and not very functional. Our showerhead wouldn’t switch fully to bath or shower so it was mediocre pressure and wouldn’t stay hot, and was very unclean- there were strips of bloody medical tape left in the windowsill and the tub has obviously been covered from shower doors to a shower curtain and is very stained. It’s also right next to the freeway and was very loud all night.
Stayed 1 night in Jan 2024
Response from MSH Management on Jan 29, 2024
Thank you for taking the time to provide valuable feedback on your recent stay. Reviews are used to address any issues and to recognize great performance. Obviously, we failed here on your bathroom cleanliness which is unacceptable. Our team prides themselves on high 90% ratings on guest room cleanliness. We are embarrassed and apologize for this. Again thank you for your feedback, as we will move forward and address with the appropriate team member.

10/10 Excellent

yongfang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2024
Response from MSH Management on Jan 19, 2024
thank you for rating us, happy new year

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from msh team on Jan 10, 2024
thank you for the great rating, happy new year

8/10 Good

Monica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rated the staff as excellent because the night staff that helped me with check in was amazing- very helpful and polite. The day person i talked to on the phone and came in to try to check in earlier was not helpful and didn't even look up when i came to the desk to try to check in
Stayed 1 night in Jan 2024
Response from msh team on Jan 10, 2024
Thank you for taking the time to provide valuable feedback on your recent stay. Reviews are used to address any issues and to recognize great performance. We will address this with our front office team. We are sorry that your first experience was unpleasant.We look forward to your future stay with us, and again thank you.

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
This was a reasonable accommodation with simple but nice appointments.
Stayed 1 night in Jan 2024
Response from msh team on Jan 10, 2024
Thank you for taking the time to provide valuable feedback on your recent stay. Reviews are used to address any issues and to recognize great performance. We look forward to your future stay with us, and again thank you.

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from msh team on Jan 6, 2024
thank you

4/10 Poor

Rosemary

Disliked: Staff & service
I know this hotel and it is a good 2 star hotel, but when I returned o my room on 8 PM on 12/25, my room had not been cleaned and the Do Not Disturb sign was not on the door. I took pictures, but got no conversation from the hotel. They claim the cleaning people said I had the Do Not Disturb sign on the door and I did not! If I had left the do not disturb sign on the door by mistake, then I would have just let it go and never said a word. But, somehow they goofed and did not clean my room, and nobody cares.
Stayed 3 nights in Dec 2023
Response from MSH Management on Jan 31, 2024
Hello Ms. Rosemary T, I apologize that you feel we did not answer you or take care of you. That is not how we operate. I do see many notes from your stay. As you know, we did try to reach you by email and phone. We also answered your survey on 1/1/2024. Again, our apologizes that you believe that we did not take care of you. This is never our intention. Please refer to the email and or survey as we will uphold what was said there. Thank you

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from MSH Management on Jan 1, 2024
Thank you for taking the time to rate us we appreciate it. we hope to see a return happy new year.

10/10 Excellent

Joshua

Stayed 1 night in Dec 2023
Response from msh team on Jan 19, 2024
thank you for rating us, happy new year

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel! Beautiful CLEAN rooms. Friendly, courteous staff. Nice pool and grounds. I just can't say enough.
Stayed 1 night in Dec 2023
Response from MSH Team on Dec 30, 2023
Thank you for taking the time to provide valuable feedback on your recent stay. Reviews are used to address any issues and to recognize great performance. We look forward to your future stay with us, and again thank you. Happy New Year

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from MSH Team on Dec 30, 2023
Robert, thank you for the great rating. Happy New Year, see you next time.

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from MSH team on Dec 28, 2023
Thank you for the great rating and for staying with us at MSH. Happy New Year!

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from msh team on Dec 25, 2023
Sandra, thank you for taking the time to rate us. We appreciate the rating and hope to see you return to MSH. Happy Holidays

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
The A/C didn’t work properly. Cooled but didn’t cycle as needed.
Response from msh team on Dec 21, 2023
Thank you for taking the time to provide valuable feedback on your recent stay. Reviews are used to address any issues and to recognize great performance. We look forward to your future stay with us, and again thank you.

8/10 Good

CHARLES

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Missing the morning breakfast buffet
Stayed 2 nights in Dec 2023
Response from Faith F on Dec 20, 2023
Thank you for taking the time out of your day to provide valuable feedback. Our reviews are used to address issues as well as recognize great performances. We are glad you enjoyed your stay and will pass along your comment to our management team.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Famous Scott says great place to stay!!!
Everything about this Hotel is Amazing to the staff at the front desk to the cleanliness of the property and the rooms!!! Should be 10 stars by far my personal opinion!!!
Stayed 1 night in Dec 2023
Response from Faith F. on Dec 20, 2023
Thank you for taking the time to leave valuable feedback. We are pleased that you enjoyed your stay, and we look forward to your return. We want to thank you for your business and your loyalty to our property.

8/10 Good

Kathleen

Stayed 1 night in Dec 2023
Response from Faith F on Dec 20, 2023
Thank you for taking the time to provide valuable feedback. We are pleased that you enjoyed your stay and hope to see you in the near future.

10/10 Excellent

Kevin

Stayed 2 nights in Dec 2023
Response from MSH team on Dec 18, 2023
Kevin thank you for taking the time to rate us. We hope to see you return to MSH until then happy holidays.

8/10 Good

Low Poh

Stayed 4 nights in Dec 2023
Response from msh team on Jan 6, 2024
Thank you for the rating. Happy New Year!