Viajes a Marmaroto Todo Incluido Vuelo + Hotel

I booked around 6pm and when I got there they didn’t have a room. I was told to look elsewhere for a room and on top of that, they said they wouldn’t give me a refund because it was booked through Hotels.com! What s terrible start. Ages later they went and got the cleaner, who was probably having dinner with her family at 8pm, to ‘prepare a room for me’ which was apparently ‘locked for next season’. Appalling room condition. Very very outdated, damp walls smelled so intensely I couldn’t sleep from the smell (and I could not leave the balcony door open as I was on street level and plenty of mosquitoes too). I woke up coughing. Very old bathroom, the door was peeling, the side light wasn’t working, the emergency light outside the room was broken and flashing, which woke me up when it was still dark… I left the place absolutely exhausted. ‘You get what you pay for’ they say, but this was completely unacceptable even for €45.

Gorgeous hotel, friendly and helpful staff, shower room for use after check out if leaving late, great clean and comfortable room. Lovely spa and massage. 3 great pool options (including swim up room), with plenty of beds. Amazing breakfast buffet. Private beach area also nice.

Cannot fault the hotel, staff or facilities. We have previously been to Aquasis in Turkey and this is relatively the same but on a smaller scale. Pools were great, food was excellent with plenty of choice, and the drinks menu was substantial and the resort was of a high standard. Obviously not a 5 star resort but close enough and right on the beach. We had no issues all week, we did have a smell in the room on the first day but this turned out to the room not being in use for a few days and the common Greece drains smell ssues you see everywhere, but once in use it went away and was no issue afterwards. We stayed in a family suite, side sea view and can honestly say it was probably one of the best rooms with a fantastic view of the sea and turkey/ other Greek Islands, with the bonus of being around the main pool but at the deeper end so no kids noise! 3 adults and one teenager, you really could ask for a better holiday for the price. Excellent