马尔莫雷拉旅游套票 | 马尔莫雷拉机票+酒店优惠低至 4 折

Fresh but only few items during winter, only first day with hot pot , , cafe hand make , but , all foods v good.

Vi overnattende 4 nætter på hotellet God service Det var sommer og der manglede aircondition Resturant morgenmad var rimelig Aftensmaden i Resturanten var direkte dårlig og især til en pris af CHF 40 pr person. Ingen smag og utroligt lille udvalg af mad i buffet.

The place is a bit run down. The bed was very soft and the food can be better. In general, great location right opposite the train station and very near the cable card.

This was a disastrous stay. Despite the premium prices this hotel charges, their maintenance is diabolical. I had to call various staff 4 times before they fixed the portable air conditioner in my room. This ranged from not informing us that the aircon would stop working if it filled up with water to the outlet pipe repeatedly falling out of the window vent. On the fourth complaint, the front office assured me it would be sorted out while I was out for the day. We got back to our hotel at around 1.30pm and NOTHING HAD BEEN DONE. When I went down to the front desk the Receptionist looked at me as if this was the first time I was reporting this. She had no explanation as to why the issue had not been sorted out. I asked to see the General Manger. I got various muted responses as to why I couldn’t see him, from him leaving for holiday that day to not knowing when he would be back. What General Manger takes a holiday during peak season? Eventually the Front Office Manager intervened and got the situation sorted. What an awful experience. The only excellent staff were the breakfast staff. They were fantastic!!