Ratings based on 85 Verified Reviews

4.1 out of 5
75% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Great hotel, even though I did not belong there.

Posted May 2, 2017 on Hotels
I was sent to this hotel by hotels.com because the hotel that I actually had a reservation for was overbooked. I found this out after traveling 24 hours. It took an extra hour and a half to figure out where I could start, and almost another hour to get there.It cost me $134.00 for a taxi to get to the hotel, which hotels.com would not cover. . The front desk was helpful in explaining the bus, so I did not have to pay that to get to work, back in town, so I only had to pay it on my first night there, and when I checked out, due to too many bags to manage on the bus. The hotel location, and spa are lovely. The staff are very friendly. They do serve breakfast, which I did not try, because I needed the extra time to get to town for work. I do wish there would have been a coffee cup, and some sort of "hot pot" in the room to hear water, as I travel with my instant coffee, and like to have it first thing when I wake up. And I think it is the only place that I ever stayed that does not have Kleenex. There are really no true negatives for the hotel, just the circumstances on how I got there, and that hotels.com let me get all the way to Sweden, without telling me I had no place to stay, when the original hotel had called them twice, the day before, which would have been a day and a half before, given the time difference. They gave me a $200 coupon for my trouble, which does not even cover the taxi expense.
4 out of 5
by A verified traveler

Good facilities and great location on the pier

Posted May 27, 2012 on Hotels
The rooms and facilities are in good standard. The terrace restaurant is great on a sunny evening but the service is slow and inattentive.
2 out of 5
by Martina

This traveler left a rating score only Posted Oct 15, 2017 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 21, 2017 on Hotels
2 out of 5
by Linda

This traveler left a rating score only Posted Sep 13, 2017 on Hotels
4 out of 5
for Everyone
by A verified traveler from Copenhagen

Very nice hotel with good restaurant

Posted Sep 1, 2017
Very nice hotel eith good restaurant in beautiful surroundings. Great place to hike, swim and ro kajaks.
4 out of 5
by Börje

This traveler left a rating score only Posted Aug 24, 2017 on Hotels
5 out of 5
by A verified traveler from Funkar mycet bra att bo här om man vill se Marstrand

Bra restaurant

Posted Aug 22, 2017 on Hotels
Nytt och trevligt
5 out of 5
by Sara

Dejligt sted.

Posted Jul 30, 2017 on Hotels
God beliggenhed og dejligt hotel. Fint værelse, god service og fantastisk morgenmad.
4 out of 5
by Alison

Posted Jul 27, 2017 on Hotels
Fantastic hotel - friendly and extremely helpful and dedicated personnel. Unfortunately not fridge in the bedrooms and no coffee and tea making facilities which is expected by non-Swedish guests. The breakfast was fabulous but too few staff who were extremely hard working and service minded staff - but this meant they had to work really extra hard to try to ensure there we cups, plates, bowls, cutlery etc and food which rean out all the time.