Masalaves Vacations from $1,313

Everything about the hotel was good. The staff were friendly and helpful and the breakfast was good. The restaurant had a good menu we really enjoyed ourselves. The bedroom was a little outdated but very clean and caused us no issues at all with comfy beds. However we were told by Expedia we could pay on arrival at the hotel. I sent my share of the cost to my sister but was charged through my bank account in uk currency. My sister arrived at the hotel after we were charged and we were promised a refund after she paid in Euros. As promised I was refunded but in Euros which meant I lost £33 in the exchange. Expedia sent messages and I also spoke to a human who said we could pay at the hotel. Nobody has been able to help me before and after this problem. Very disappointing.

Location is excellent with easy access to bus and restaurants. Room is large and bright and comfortable. Breakfast was lacklustre. Menu is unchenged for our 4 days stay, ost disappointing is the dry quiche with undercooked potato masquerading as Spanish potato omlette, a popular breakfast item throughout Spain, Assortment of menu items is not generrous. For some reason, the faucets in the tub and wash basin are both loose.

Staff across the board were very friendly and the receptionists were full of useful and helpful information. The location is perfect for stepping out in the old part of Valencia within 10-12 minutes stroll of many of the tourist sights. It was easy to walk around or if needed, take a bus or metro or tram for 2€ - buy a SUMA 10 trip Zone A ticket for 9€ (ours was even reduced 40% in June). You can share between two (tap twice) and makes it cheap to go a bit further eg the beach or return after a long hot walk along the old river The rooms were clean and well equipped with coffee machine, kettle, fridge, hob and basic cooking equipment if needed. As others mention the position of the TV was awkward parallel to the bed and you'll get mainly news channels in English other than Spanish ones. (One French , no German as far as I recall but may be wrong). You get 2 bottles of water each day, 2 coffee pods and tea bags (possibly could request extras). Bathrooms were clean and plenty of hot water for showers - body wash/shampoo plus hand soap and lotion. Breakfast was plentiful with a selection of hot food (including asparagus and broccoli), sausage, bacon, scrambled egg plus fresh fruit, cheese, tortilla, granola, yogurt, breads and pastries. Service was good with attentive staff. (Now I'd reluctantly suggest you skip the breakfast option to take advantage of the many bars at least once on your visit) Take advantage of their sister hotel for a quiet drink on the rooftop bar.

The location of the hotel was excellent, right in the center of the old town and within walking distance of most sites of interest. They have an underground parking garage so we rented a car at the airport for day trips out of the city. Driving in the old town was challenging with many narrow, dead end, and one-way streets. There are a couple of restaurants in the square right outside the door that are open very late and got a little rowdy, so if you are a light sleeper you might want to bring ear plugs. It didn't really bother us, but might be a consideration if you aren't used to sleeping with noise outside. The kitchen was equipped well enough that we prepared dinner in the room a couple of nights. There are a couple small grocery stores within 5 min walking for the basics. If you want to catch a cab, the best place is to walk to the Torre Serranos. There is a bus stop and cab stand there. You might also get one near the Central Market. Overall, it was a great hotel for getting the feel and enjoying the old town. If you are more interested in the beaches and day trips outside Valencia, you might consider a hotel outside the city center.