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Reviews of Super 8 by Wyndham Grove City

2 out of 5
Super 8 by Wyndham Grove City
2001 Leesburg Grove City Rd, Mercer, PA

Reviews

8.2

Very Good

Rating 10 - Excellent. 235 out of 563 reviews" "
Rating 8 - Good. 186 out of 563 reviews" "
Rating 6 - Okay. 84 out of 563 reviews" "
Rating 4 - Poor. 38 out of 563 reviews" "
Rating 2 - Terrible. 20 out of 563 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Rajeev

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallway and the rooms carpet smells bad. Rest everything is ok.
Stayed 2 nights in Apr 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was very friendly. Check in was smooth. It's very quite. Close to fast food restaurants.
Stayed 1 night in Apr 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience..value for the money. Breakfast bar very basic
Stayed 1 night in Apr 2024

6/10 Okay

Christine

Traveled with family
Disliked: Amenities
It was an unappealing setting. The hotel was on the quiet side. We had to ring a bell to use the pool. The continental breakfast was disappointing. After we found the packaged hostess treats we saw a sign to ring a bell if we wanted a hot breakfast sandwich. I guess we got what we paid for.
Stayed 1 night in Apr 2024
Response from Kathy on Apr 15, 2024
So sorry you didn't find us to your liking. have a great day.

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is excellent.
Stayed 2 nights in Apr 2024
Response from Kathy on Apr 15, 2024
Thank you Bryan. Have a wonderful day.

8/10 Good

Carrie

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
First time in a long time we were able to use the pool at a hotel and it was warm, my granddaughter was so happy.
Stayed 2 nights in Apr 2024
Response from Kathy on Apr 15, 2024
Thank you Carrie. So glad you enjoyed the heated pool.

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kathy on Apr 15, 2024
Thank you Doug. Have a wonderful day.

6/10 Okay

Kim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the property. Very nice and clean. Good breakfast sandwiches. Had a little bit of trouble with check-in. The check-in person told me my card was declined when it ran and they gave away my room. I was planning on playing when I arrived so I don’t know why they did it earlier. My card would not have been declined. She said she had a king room at of course a higher rate. Of course I had to take it because it was the night before the eclipse, and I knew I couldn’t find any other options. We got to the room and unfolded the couch - no bedding. I went down to the desk to let them know and the clerk handed me the blankets and sheets. So who had to make the bed? Me! Not ideal. The manager, Kathy, who was very nice, gave me credit for the rooms.
Response from Kathy on Apr 15, 2024
Thank you Kim. Have a wonderful day.

4/10 Poor

Matt

Liked: Staff & service
Disliked: Cleanliness, amenities
Service was great. Facility just ok.
Stayed 2 nights in Apr 2024
Response from Kathy on Apr 15, 2024
Thank you Matt. Have a super day.

10/10 Excellent

devinn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice place friendly staff and a nice place all around
Stayed 1 night in Apr 2024
Response from Kathy on Apr 7, 2024
Thank you so much Devinn. Have a wonderful day.

10/10 Excellent

John

Traveled with partner
The person at the desk was very helpful. The room was nice and clean.
Stayed 1 night in Apr 2024
Response from Kathy on Apr 7, 2024
Thank you John for your kind words.

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great for an overnight stay while traveling. Room was clean, plenty of towels, comfortable bed. If you are a breakfast person, this is not the place to stay. Very minimal.
Stayed 1 night in Mar 2024
Response from Kathy on Apr 2, 2024
Thank you Gary. So glad you enjoyed your stay with us, Have a great day,

4/10 Poor

Tracey

Traveled with family
Disliked: Amenities, property conditions & facilities
Room was cold when we arrived, we turned up the heat but it must have been on a timer as we kept waking up during the night really cold as there was only 1 very thin blanket on the bed, As we had to get up every few hours to turn up the heat or the place was freezing, we did not get a good nights sleep. Would not recommend this hotel.
Stayed 1 night in Mar 2024
Response from Kathy on Apr 2, 2024
So sorry to hear you had heater problems. We will look into this, Have a great day

8/10 Good

Sheila A

Friendly staff. Clean
Stayed 1 night in Mar 2024
Response from Kathy on Apr 2, 2024
Thanks so much Sheila. Have a wonderful day.

10/10 Excellent

Jacqueline

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and welcoming.
Stayed 1 night in Mar 2024
Response from Kathy on Apr 2, 2024
Thank you Jacqueline. Have a great day.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Good mattress. Evening guest reception was Buick and helpful
Stayed 1 night in Mar 2024
Response from Kathy on Apr 2, 2024
Thank you Kevin. We appreciate your kind words.

10/10 Excellent

Tovy

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kathy on Apr 2, 2024
Thanks so much tovy. have a great day.

10/10 Excellent

Josh

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Kathy on Apr 2, 2024
Thank you so much josh.

6/10 Okay

Archana

Traveled with family
Disliked: Amenities
Great location
Stayed 1 night in Mar 2024
Response from Kathy on Mar 22, 2024
Thank you so much Archana. Have a great day.

4/10 Poor

Conor

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Got the kids to bed on time and was abruptly woken up by a phone call a few hours later around 10:30 pm which scared my 3 year old and caused him to fall out of bed and smash his head off the table and floor, A few minutes later a family opened our hotel room door while our son was still screaming because they had double booked our room. Definitely a memorable night.
Stayed 1 night in Mar 2024
Response from Kathy on Apr 2, 2024
So sorry for your bad experience. We do try our best to keep it quite at night.

10/10 Excellent

Michele

Stayed 1 night in Mar 2024
Response from Kathy on Apr 7, 2024
Thank you Michele. Have a super day.

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 4 day visit. Everything was above standard. Would definitely stay again.
Stayed 3 nights in Mar 2024
Response from Kathy on Mar 22, 2024
Thank you, Colleen, for the kind words. Have a great day.

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of parking, clean room and common areas and the staff were great on check-in.
Stayed 1 night in Mar 2024
Response from Kathy on Mar 22, 2024
Thank you so much Thomas its always nice to see happy guest.

6/10 Okay

Sonya

Liked: Cleanliness
Disliked: Staff & service
The place suited our needs for one night.
Stayed 1 night in Mar 2024
Response from Kathy on Apr 2, 2024
Thamk you Sonya. Have a wonderful day.

6/10 Okay

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very poor breakfast offered. Heard talking late into the night and at 4:30 in the morning. Not sure if it was from outside or next door. Kids hanging around parking lot until late in the night. Went out to check on our vehicle a couple of times. Not likely to ever go back.
Stayed 1 night in Mar 2024
Response from Kathy on Apr 2, 2024
So sorry to hear of your issues during the stay. We do try our best to make sure everyone is quit and respectful. sorry this happend.

8/10 Good

nancy

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easton and off highway, dog friendly, room was spacious and clean, didn’t find anything from the breakfast that worked for us, but overall suited our needs
Stayed 1 night in Dec 2023
Response from Kathy on Mar 7, 2024
Thank ypu Nancy. Have a wonderful day.

10/10 Excellent

Louise L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff
Stayed 1 night in Feb 2024
Response from Kathy on Mar 7, 2024
thank you so much Louise. Hope you have a great day.

8/10 Good

Dawn

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Basic room. Clean. Convenient to shopping and dining.
Stayed 1 night in Feb 2024
Response from Kathy on Mar 7, 2024
Thank you Dawn. Have a super day.

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice place for a quick stay
Response from Kathy on Feb 22, 2024
Thank you Danny. Have a wonderful day.

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
staff is always friendly and helpful place. It is always clean.
Stayed 1 night in Jan 2024
Response from Kathy on Feb 22, 2024
Thank you so much Cathy. Have a great day.

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
My son goes to a near by university. I have stayed here every time I've visited. It's safe, clean and affordable.
Stayed 1 night in Jan 2024
Response from Kathy on Feb 22, 2024
Thank you Norma. See you next trip.

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brrrr
Easy check in, clean and safe. Heater did not work in room, nor did desk lamp. Ok for a quick one night stop.
Stayed 1 night in Jan 2024
Response from Kathy on Feb 22, 2024
So sorry Rebecca you had a problem with your heater, If you had let us know while you were here, we would gladly have it fixed for you. Have a wonderful day.

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kathy on Feb 22, 2024
Thank you, Thomas. Have wonderful day,

10/10 Excellent

Leigh

Stayed 1 night in Jan 2024
Response from Kathy on Feb 22, 2024
Thank you leigh, have a super day.

6/10 Okay

Jean Claire

Traveled with family and small children
Carpet looked old and breakfast was only sandwiches you had to ask from them. Elevator was dirty. Room was okay, not exceptionally clean but tolerable.
Stayed 1 night in Dec 2023
Response from Kathy on Feb 22, 2024
Thank you Jean sorry we were not up to par for your stay we always try our best.

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities
I booked this room because I wanted my daughter to enjoy the pool. The pool is under maintenance. The lady at the front desk saod it caught on fire last month. Im honestly absolutely erritated because i only booked the room for the pool.
Stayed 1 night in Dec 2023
Response from Kathy on Feb 22, 2024
Im so sorry for the inconvenience. Have a wonderful day.

8/10 Good

Jack

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was quite minimalistic but filled the spot. I really like that juices were available all day. Although generally clean the shower curtain was quite stained.
Stayed 1 night in Dec 2023
Response from Kathy on Jan 2, 2024
Thank you Jack for your kind words. We will look into that shower curtain.

10/10 Excellent

Nina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
😘
Stayed 1 night in Dec 2023
Response from Kathy on Jan 2, 2024
Thank you NIna Have a great day,.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kathy on Jan 2, 2024
Thank you Simon Have a wonderful day.

6/10 Okay

Deana

Traveled with partner
We were disappointed that the pool wasn’t open during our stay it was one of the reasons we booked there ! The carpet air freshener was over kill ! So bad my husband got a sore throat and was stuffed up from it !
Stayed 2 nights in Dec 2023
Response from Kathy on Jan 2, 2024
So sorry Deana that our pool is down right now. It will be back up and running again soon,

10/10 Excellent

Scott, Allegan

Stayed 1 night in Dec 2023
Response from Kathy on Jan 2, 2024
Thank you Scott. Have a super day.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
The check in was easy and the young girl was friendly and helpful. Same as the lady at check out. The room was clean and comfortable. Would stay here again.
Stayed 1 night in Dec 2023
Response from Kathy on Jan 2, 2024
Thank you Linda. Have a wonderful day

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
affordable and comfortable always clean
Stayed 1 night in Dec 2023
Response from Kathy on Jan 2, 2024
Thank you so much Cathy, Have a super day.

10/10 Excellent

sarah-jane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great travel stop!
Stayed 1 night in Dec 2023
Response from Kathy on Jan 2, 2024
Thank you so much Sarah Jane., Have a great day,

8/10 Good

Jo-Anne

Stayed 1 night in Dec 2023
Response from Kathy on Feb 22, 2024
Thank you Jo-Anne, Have a super day.

10/10 Excellent

Aidan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Kathy on Jan 2, 2024
Thank you so much Aidan Have a wonderful day,.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
Nice place, pool was out of order and breakfast was scant but the desk staff were friendly and the location was great
Stayed 1 night in Dec 2023
Response from Kathy on Dec 12, 2023
Thank you so much for your kind words. We are working on getting the pool back up and running.

8/10 Good

Liane

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything
Stayed 1 night in Nov 2023
Response from Kathy on Dec 12, 2023
Thank you, Liane. Have a great day.

2/10 Terrible

Jeffry

Stayed 1 night in Dec 2023
Response from Kathy on Feb 22, 2024
Thank you Jeffry, Have a great day.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
Hotel Clerk was great. Pool was out of order
Stayed 2 nights in Dec 2023
Response from Kathy on Dec 12, 2023
Thank you so much. Sorry our pool is down we are working hard to get it back up. Have a great day.