Dear Daniel, Thank you for your comment! We're glad you found our hotel appealing. If there's anything specific you particularly liked about your stay, please feel free to let us know. We hope to have the pleasure of welcoming you back soon for another enjoyable experience!Best regards,

Dear Roberto, Thank you for taking the time to share your experience! We're delighted to hear that you found our hotel nice and comfortable, and that you enjoyed the clean pool, gym facilities, and complimentary parking. Our central downtown location aims to provide convenience to our guests. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future!Best Regards,

Estimado Sr. Julián ¡Qué alegría que se haya tomado el tiempo para calificarnos!Esperamos que haya tenido una experiencia maravillosa en nuestro hotel y nos de el gusto de volver a saludarle.

Dear Joseph, Apologies for the inconvenience during your stay. We're actively resolving the issues with incorrect curtains, cleanliness standards, hallway noise, and taxi accessibility. Additionally, we're tackling any unfriendly interactions with our staff to ensure a welcoming environment for all guests. Your feedback is invaluable, and we're committed to improving your experience in the future. We appreciate your patience.

Estimada Srita. Gabriela. Le agradecemos sinceramente que se haya tomado el tiempo para calificar a nuestro hotel. Nos complace saber que su experiencia fue satisfactoria. Esperamos tener el placer de darle la bienvenida nuevamente en el futuro.¡Gracias por elegirnos!Saludos Cordiales

Dear Mr. Roberto Thank you for your feedback! We're delighted to hear that you enjoyed our excellent location, diverse dining options, and our wonderful staff. It was a pleasure having you with us, and we hope to welcome you back soon for another fantastic experience!

Dear Tony,Thank you for your kind words! We're delighted to hear that you found our staff to be very friendly and helpful during your stay. Providing excellent service and ensuring our guests feel welcomed and supported is our top priority.We appreciate your feedback and hope to have the pleasure of welcoming you back in the future for another enjoyable experience.Best regards,

Dear Enesto.Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our staff and found them to be attentive and dedicated to ensuring your comfort throughout your stay.It's wonderful to know that you also found our property to be in excellent condition and that you appreciated its convenient location, making it easy to explore the area whether by car or on foot.We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future.Warm regards,

Estimado Sr. Glafiro.Muchas gracias por su reseña. Lamentamos sinceramente que su experiencia no haya cumplido con sus expectativas. Valoramos sus comentarios y nos gustaría saber más para poder abordar cualquier problema que haya experimentado, lo invitamos a compartir más detalles al siguiente correo gshfamd@posadas.com.Para nosotros su satisfacción es nuestra prioridad y esperamos tener la oportunidad de recuperar su confianza. Saludos Cordiales,

Estimado Sr. Diego, Apreciamos mucho que se haya tomado el tiempo para calificarnos con una buena puntuación, a pesar de no dejar un comentario. Si alguna vez desea compartir comentarios adicionales o sugerencias sobre su estancia, estamos aquí para escuchar. Su retroalimentación es valiosa para nosotros y nos ayuda a mejorar constantemente nuestros servicios.Gracias por su elección y confianza en nosotros.Saludos cordiales,

Dear Marcela, Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you had such a great night's sleep and enjoyed the comfort of our rooms. It's fantastic to know that you found our bedding, pillows, and curtains to be exceptional, and that our A/C ensured your comfort throughout your stay. We truly appreciate your kind words and are delighted to hear that you would definitely return. We can't wait to welcome you back for another amazing stay!If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Best Regards,

Dear Fabiola, Thank you for sharing your feedback with us. We appreciate your honesty and want to assure you that we take all comments seriously as we strive to continually improve our guests experiences.We understand that the historic nature of our hotel may not appeal to everyone. Your feedback is invaluable in this regard, and we will certainly take it into consideration as we plan for future updates and improvements.We sincerely hope that despite this aspect, you were still able to enjoy your stay with us. Should you have any further comments or suggestions, please don't hesitate to reach out to us directly. We would love the opportunity to make your next visit even more enjoyable.Warm regards,

Dear Elio,Thank you so much for your wonderful review!We're thrilled to hear that you had a great time during your stay with us. It's fantastic to know that you found our hotel classy and that you're recommending it to everyone.We strive to provide a top-notch experience for all our guests, and it's truly rewarding to see that our efforts have made your stay memorable.We look forward to welcoming you back in the future and creating more fantastic memories together.Warm regards,

Estimada Sr. AndrésAgradecemos sinceramente su evaluación y la oportunidad de servirle; siempre es un placer recibirle.Le extendemos una cordial invitación a compartir cualquier comentario que pueda contribuir a nuestras áreas de mejora. Su opinión es invaluable para nosotros.Gracias nuevamente por elegirnos. Quedamos a su disposición para cualquier sugerencia que desee compartir.Atentamente,

¡Gracias por tu generosa calificación! En Fiesta Americana, nos esforzamos por ofrecer una experiencia excepcional a todos nuestros huéspedes. Nos alegra que hayas disfrutado de tu estadía y de nuestras instalaciones. Siempre estamos aquí para brindarte momentos inolvidables. ¡Esperamos darte la bienvenida de nuevo pronto!

Estimada IVONNE¡Muchas Gracias por sus comentarios! Nos alegra saber que disfrutó de nuestra conveniente ubicación y que encontró cómodas nuestras habitaciones. También nos complace que haya encontrado nuestro gimnasio bien equipado para sus necesidades.Respecto al desayuno, lamentamos que hayas sentido que el precio fue un poco elevado. Valoramos su opinión y la tendremos en cuenta para futuras mejoras en nuestra oferta gastronómica.Esperamos poder recibirle nuevamente en el futuro y seguir ofreciéndole una experiencia placentera en cada aspecto de su estancia.¡Saludos cordiales!

Estimado, Sr. GabrielAgradecemos sinceramente su calificación, nos alegra saber que su experiencia fue positiva. Si en algún momento desea compartir comentarios más detallados sobre su estancia o si hay algo en lo que podamos mejorar, estaremos encantados de recibir sus sugerencias.Valoramos su preferencia y esperamos darle nuevamente la bienvenida.Saludos cordiales,

Dear Allan,Thank you for taking the time to share your feedback with us. We're sorry to hear that you experienced noise disturbances outside of our premises during your stay. Your comfort and peace are paramount to us, and we regret any inconvenience this may have caused.We'll certainly investigate this matter further and take appropriate measures to minimize external noise for our guests' future stays. Your input is invaluable to us as we continuously strive to enhance the quality of our guests' experience.We hope to have the opportunity to welcome you back and provide you with a more tranquil stay.Best regards,

Estimado Philippe,¡Muchas Gracias por otorgarnos una calificación de 5 estrellas! Nos complace enormemente saber que su experiencia fue agradable.Esperamos tener el placer de darle la bienvenida nuevamente en el futuro y que su próxima visita sea tan agradable como la anterior.Saludos Cordiales,

Hi Michel!Thank you for your wonderful 5/5 rating and for describing our place as 'unique'! We are delighted to know that your experience was special and unique.We strive to provide a unique and memorable environment for our guests, and it's rewarding to learn that we have managed to capture your attention.We hope to have you back soon so you can enjoy more special moments at our unique place.If there's anything specific you loved and would like to highlight, feel free to share! We are here to make each stay special.We appreciate your choice and your kind comment!Best regards,

Dear, AllysThank you for sharing your feedback! We're delighted to hear that you found our accommodations comfortable.Your comfort is our priority, and we hope to welcome you back for another enjoyable stay. If there's anything specific you appreciated about your comfort, we'd love to know more. Thank you for choosing us!Best Regards,

Estimado Sr. EduardoAgradecemos sinceramente su calificación, nos alegra saber que su experiencia fue positiva. Si en algún momento deseas compartir comentarios más detallados sobre su estancia o si hay algo en lo que podamos mejorar, estaríamos encantados de recibir sus sugerencias.Valoramos su preferencia y esperamos darle nuevamente la bienvenida.Saludos cordiales,

Estimada Srita. Maribel,¡Queremos expresar nuestro agradecimiento por la extraordinaria calificación de 10 estrellas! Nos llena de alegría saber que su experiencia con nosotros fue tan excepcional. Estamos comprometidos a brindar el mejor servicio posible, y su reconocimiento significa mucho para todo nuestro equipo.Esperamos ansiosos tener la oportunidad de recibirle nuevamente y ofrecerle otra estancia inolvidable. ¡Gracias por elegirnos como su destino preferido!

Dear Eugenia, Thank you so much for your kind words! We're thrilled to hear that you, as a seasoned traveler, found our place to be organized, clean, and elegant. Our staff takes pride in being approachable, and we're delighted you felt a warm and kind atmosphere. We appreciate your lovely feedback and look forward to welcoming you back on your future travels!See you soon, Best regards

Dear Dan, We sincerely appreciate your kind review! We are pleased to hear that you enjoyed our room service. Our team strives for excellence in every detail, and it's rewarding to know that you appreciated it. We are here to ensure that your stay is memorable, and we look forward to having the pleasure of serving you again in the future. Thank you for choosing us!

Dear Diego,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed our hotel, appreciated the great location, and were satisfied with the service.We also appreciate your feedback regarding the towels. Your input is valuable to us, and we'll certainly take it into consideration as we continuously work to enhance our guests' experience.We look forward to welcoming you back for another enjoyable stay.Best regards,

Dear Arnaldo,Thank you for sharing your feedback with us. We appreciate your kind words about our great location and the pleasant scent in the lobby.However, we sincerely apologize for the inconvenience you faced with the A/C issue in your room. It is regrettable that our team couldn't promptly resolve the problem and that you had to move to another room at midnight. We understand the frustration this must have caused and apologize for any disruption to your stay.Your comments regarding the staff's response are taken seriously, and we will be conducting additional training to ensure a more proactive and empathetic approach in handling such situations.We value your input and hope to have the opportunity to provide you with a flawless experience in the future.Best regards,

Estimado Sr. Carlos,Agradecemos sinceramente su elección de hospedarse con nosotros y por tomarse el tiempo de dejarnos su valoración. Nos encantaría saber más sobre su experiencia para poder mejorar. Si tienes sugerencias específicas, ¡estamos aquí para escucharle! Esperamos tener la oportunidad de recibirle nuevamente y brindarle una experiencia aún mejor.Saludos cordiales,

Dear Saman,Thank you for your positive review! We're glad you enjoyed the club, food, and found it a good deal. Your feedback on the English-speaking staff is appreciated. We look forward to welcoming you again.Best,

Estimado Munkhbat, Apreciamos su calificación y estamos encantados de que que haya tenido una experiencia positiva con nosotros. Si hay algún área en específico en la que podamos mejorar por favor, háznoslo saber. Su opinión es invaluable para nosotros. ¡Esperamos darle la bienvenida de nuevo en el futuro!Cordialmente,

Dear Mrs Donald,Thank you for your feedback. We're glad you enjoyed our bright ambiance, lobby, and breakfast. We apologize for the limited dinner options and wine list. Your comments are noted, and we're actively working to improve our offerings. We appreciate your insights on the local dining scene and hope to welcome you back for an enhanced experience.Best,

Dear Nathan,Thanks for the lovely review! We're delighted you had a relaxing time. Our team appreciates your kind words, and we're glad our location was convenient for your city exploration. Looking forward to welcoming you back soon!Best,

Dear Miss Joana,Thank you for sharing your feedback with us. We're sorry to hear that your experience didn't meet your expectations for a VIP hotel. We strive to provide value for the price paid and regret if we fell short on this occasion. Your comments are essential in our continuous efforts to improve, and we appreciate your honesty. If there are specific aspects you feel we can enhance, please let us know. We hope to have the opportunity to better serve you in the future.Best regards,

Dear Miss Marisela,Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for any inconvenience caused by the booking discrepancy and the associated additional cost.We understand that such situations can be frustrating, and we appreciate your understanding in resolving the matter upon check-in. However, we regret that the additional expense was higher than the initial quote from Expedia.Please be assured that we take your concerns seriously, and we are actively reviewing our booking processes to ensure that such situations are minimized in the future. We value your feedback as it helps us improve our services.We would like to express our gratitude for your choice to stay with us and hope that, despite this hiccup, you enjoyed the rest of your stay. If there's anything specific you would like us to address or if you have further comments, please feel free to reach out to our customer service team directly.Once again, we apologize for any inconvenience caused, and we appreciate your understanding.Best Regards,

¡Hola! Apreciamos mucho que se haya tomado el tiempo para calificarnos con una buena puntuación, a pesar de no dejar un comentario. Su satisfacción es nuestra prioridad, y nos complace saber que su última visita fue satisfactoria.Si alguna vez desea compartir comentarios adicionales o sugerencias sobre su estancia, estamos aquí para escuchar. Su retroalimentación es valiosa para nosotros y nos ayuda a mejorar constantemente nuestros servicios.Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro y seguir brindándole un servicio excepcional.Gracias por su elección y confianza en nosotros.Saludos cordiales,

Dear,Thank you for sharing your feedback with us. We appreciate your observation about the property needing updating, and we take your comments seriously. We are continuously working on enhancements, and your input is valuable in guiding our improvements. We hope to have the opportunity to welcome you again and provide a more updated and satisfying experience.Best regards,

Dear Alfredo,Thank you for your fantastic review! We're thrilled to hear that you enjoyed our excellent location and found our staff to be friendly and helpful. Your shoutout to our housekeeping staff is much appreciated, and we're delighted to know they left a positive impression. We look forward to welcoming you back for another wonderful stay.We wish you Happy Holidays!Best regards,

Dear Jon,We appreciate your honesty in sharing your feedback about your experience. We deeply regret the inconveniences you faced with noise and room quality. We take your observations seriously and will carefully review the areas highlighted to implement improvements.We apologize that the upgrade on the fifth floor did not meet your expectations and that cleanliness did not meet our usual standard. This does not reflect our typical level of quality, and we will take steps to address these issues.Regarding the elevators and electric stairs, we appreciate your observation and will review the efficiency of these services.We value your feedback and hope to have the opportunity to make up for these inconveniences in future stays. If there are more details you can provide, we would be happy to receive them.Best regards,

Dear Gabriela,Thank you for sharing your experience, and we sincerely apologize for the inconveniences you encountered during your stay. We are deeply sorry that the key issues, sink clog, and the condition of the common areas affected your impression of our hotel. Your feedback is invaluable, and we assure you that we are actively addressing these issues to ensure a more pleasant experience for our guests.We are especially concerned about the reported behavior during check-in, and we extend our sincerest apologies. Such conduct is not reflective of our standards, and we will be addressing this matter with the staff involved to prevent any recurrence.We appreciate your insights, and we are committed to making necessary improvements. If you would be willing to provide further details or discuss your experience in more depth, please feel free to reach out to us directly.Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust in the future.Best regards,

Estimado Sr. Luis ¡Muchas gracias por su calificación! Nos alegra saber que su experiencia fue satisfactoria. Esperamos tenerle de vuelta pronto y brindarle otra estancia excepcional¡Feliz Fin de Año y próspero Año Nuevo!

Estimado Sr. AdamLe agradecemos que se haya tomado el tiempo de evaluarnos! Estamos encantados de saber que disfrutó de nuestras instalaciones y servicios. Su satisfacción es nuestra mayor recompensa, y nos motiva a seguir ofreciendo lo mejor. Esperamos ansiosos su próxima visita para brindarte otra experiencia inolvidable.¡Saludos y felices fiestas!Saludos Cordiales,

¡Hola!Apreciamos mucho que haya tomado el tiempo para calificarnos. Su satisfacción es nuestra prioridad, y nos complace saber que tuvo una excelente experiencia, en nuestro establecimiento.Si alguna vez desea compartir comentarios adicionales o sugerencias sobre su estancia, estamos aquí para escuchar.Gracias por su elección y confianza en nosotros.Saludos cordiales,

Dear, StephenThank you so much for your kind words and glowing review! We are delighted to hear that your stay with us was one of the best hotel experiences you've had. Our team works hard to provide friendly and helpful service, and it's truly rewarding to know that we met your expectations.It's always a pleasure to contribute to our guests' positive experiences, and your feedback reinforces our commitment to excellence.I will be sure to share your comments with our dedicated staff. If there's anything specific that stood out to you or any suggestions you may have for improvement, we would love to hear them.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.Best regards,

Hi Dear Eva, Thank you for taking the time to share your feedback about your recent stay with us. As we already said you in our internal evaluation, we genuinely value your input, and we sincerely apologize for any shortcomings you experienced during your visit.We understand your decision to explore other options for your next stay, and we respect your choice. Should you reconsider and give us another chance, we would be eager to welcome you back and demonstrate the improvements we are committed to making.Thank you for your valuable feedback. We take it to heart as we strive to enhance our guests' experiences.Best regards,

Estimado Sr. José Luis, Agradecemos sinceramente su calificación, nos alegra saber que su experiencia fue positiva. Si en algún momento deseas compartir comentarios más detallados sobre su estancia o si hay algo en lo que podamos mejorar, estaríamos encantados de recibir sus sugerencias.Le agradecemo que nos haya elegido y les deseamos una Navidad llena de paz y felicidad. ¡Nos vemos en su próxima visita y felices fiestas!Saludos cordiales,

Sr. José LuisMuchas gracias por tomarse el tiempo para calificarnos, nos encanto recibirlo en ésta, su casa. Si alguna vez desea compartir comentarios adicionales o sugerencias sobre su estancia, estamos aquí para escuchar. Su retroalimentación es valiosa para nosotros y nos ayuda a mejorar constantemente nuestros servicios.Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro y seguir brindándole un servicio excepcional.Saludos cordiales,

Dear Carmen, Thank you for your kind words and positive feedback! We're thrilled to hear that you enjoyed your stay, found our hotel beautiful, and appreciated the convenient location. Knowing that you plan to return is the greatest compliment.Looking forward to welcoming you back soon!Best regards,

Dear Gustavo, Thank you for choosing our hotel and for your five-star rating! We're delighted that you had a wonderful stay. Your support means a lot to us.We hope to welcome you back soon for another fantastic experience!Best regards,

Estimado Sr. Jesús,Le agradecemos sinceramente que se tomara el tiempo para evaluarnos y compartirnos su valiosos comentarios sobre nuestro lobby y decoración del Hotel. Es para nosotros un gusto saber que su estancia fue placentera. Esperamos que en un futuro cercano nos de la oportunidad de volver atenderle y así brindarle una experiencia memorable.Aprovechamos para desearle unas felices fiestas y nuestros mejores deseos para él próximo Año Nuevo.Muy coordialmente,