Merzalben Vacations from $1,599

The marketing photos are unfortunately not the reality. The room was dark, the phone was yellow nicotine stained. No fridge, no safe, no tea or coffee. One pillow each. I asked for more pillows and they don't give any extra ones, so I had to go and but some from the supermarket. The bathroom was dark and grey and felt like a prison cell! The photos of the pool was blue, but it was green. From researching means it may be unsanitary as can be algae or wrong chlorine balance. So we didn't get in it. paintwork not looked after and some of the garden furniture broken. I would never stay there again. Looks nothing like the photos.

There did not clean the fridge. There was a left over cola. They did not refill the shampoo. There was a bottle bit it was empty. There was also no extra toilet paper. After we request them, they put it into the room. But nobody knows English, so communication was really bad.

It was very easy to check in and out and it was located right by a bus station which made it easy to commute around during our stay!

All in all, a really good stay. Very clean hotel. The staff are super friendly and helpful. The room is comfortable, if a little bit small, but to be expected in a major city, the location is very convenient. I didn't want to be right in the city centre. I'm actually staying here for a meeting in Saverne. If I had to find one tiny fault, I would say the car park is a little small. I struggled to find a space when I arrived quite late yesterday, which was frustrating after a long day of travel. All in all, a good stay, good value, and I'll be booking here again for the next time I have this meeting.

Great breakfast . Pool and sauna were great. Cordial staff.