Title: Real Inn Perinorte Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=&selected=898306&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Real Inn Perinorte Real Inn Perinorte offers a convenient retreat near major shopping centers, where travelers can relax with a cocktail at the on-site bar ## Photo gallery for Real Inn Perinorte ![Front of property - Real Inn Perinorte (Tlalnepantla de Baz)](https://images.trvl-media.com/lodging/1000000/900000/898400/898306/de024fd3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Gym - Real Inn Perinorte (Tlalnepantla de Baz)](https://images.trvl-media.com/lodging/1000000/900000/898400/898306/501671ed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - Real Inn Perinorte (Tlalnepantla de Baz)](https://images.trvl-media.com/lodging/1000000/900000/898400/898306/d85e4810.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception hall - Real Inn Perinorte (Tlalnepantla de Baz)](https://images.trvl-media.com/lodging/1000000/900000/898400/898306/e1106320.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily full breakfast for a fee - Real Inn Perinorte (Tlalnepantla de Baz)](https://images.trvl-media.com/lodging/1000000/900000/898400/898306/8290f8b0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers love this hotel's location between Plaza Satelite Shopping Center and Premium Outlet Punta Norte. Enjoy refreshing drinks at the bar, international cuisine at Stock Cafe, stay fit at the health club, enjoy free WiFi, and interact with the praised staff. ## Reviews 8.6 Excellent ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Gym - Breakfast available ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.com/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=898306&PinnedHotelID=898306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=898306&PinnedHotelID=898306&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=898306&PinnedHotelID=898306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=898306&PinnedHotelID=898306&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=898306&PinnedHotelID=898306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=898306&PinnedHotelID=898306&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=898306&PinnedHotelID=898306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=898306&PinnedHotelID=898306&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 2 of 2 rooms ### View all photos for Deluxe King ![Deluxe King | Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/900000/898400/898306/45bf8b9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King 8.4 Very good 28 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Premium bedding Blackout drapes/curtains Separate bedroom Hair dryer - 355 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Dos Camas ![Deluxe Dos Camas | Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/900000/898400/898306/0be8b82e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Dos Camas 8.2 Very good 21 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Premium bedding Blackout drapes/curtains Separate bedroom Hair dryer - 355 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/9000000/8060000/8054100/8054040/8e7663eb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Krystal Satélite María Bárbara Tlalnepantla de Baz - Pool - Kids pool - Free WiFi - Restaurant 8.4 Very Good 1,424 reviews $75 nightly $90 total Feb 22 - Feb 23 Total with taxes and fees [](https://www.expedia.com/Mexico-City-Hotels-Krystal-Satelite-Maria-Barbara.h8054040.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=5694488d-9f65-4dcf-919d-3af823f1a37d&top_cur=USD) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17070000/17066100/17066036/d21afc8b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express Plus by Marriott Ciudad de México Mundo E Tlalnepantla de Baz - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,003 reviews $73 nightly $87 total Feb 8 - Feb 9 Total with taxes and fees [](https://www.expedia.com/Mexico-City-Hotels-City-Express-Plus-Mundo-E.h17066036.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=5694488d-9f65-4dcf-919d-3af823f1a37d&top_cur=USD) Ad ![Lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/28000000/27050000/27041400/27041349/84b8f820_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express by Marriott Ciudad de México Tlalnepantla Ciudad Satélite - Breakfast included - Free WiFi - Air conditioning - Gym 9.0 Wonderful 616 reviews $63 nightly $76 total Mar 6 - Mar 7 Total with taxes and fees [](https://www.expedia.com/Mexico-City-Hotels-City-Express-Tlalnepantla.h27041349.Hotel-Information?chkin=2026-3-6&chkout=2026-3-7&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=5694488d-9f65-4dcf-919d-3af823f1a37d&top_cur=USD) Ad ![Outdoor pool, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/85000000/84760000/84753200/84753116/42fe03b8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Volga, Member of Preferred Hotels & Resorts Reforma - Pool - Breakfast included - Spa - Pet friendly 9.2 Wonderful 159 reviews $484 nightly $570 total Feb 7 - Feb 8 Total with taxes and fees [](https://www.expedia.com/Mexico-City-Hotels-Volga.h84753116.Hotel-Information?chkin=2026-2-7&chkout=2026-2-8&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=5694488d-9f65-4dcf-919d-3af823f1a37d&top_cur=USD) Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2470000/2469100/2469062/8028c238_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The St. Regis Mexico City Reforma - Pool - Hot tub - Spa - Pet friendly 9.6 Exceptional 710 reviews $1,049 nightly $1,254 total Feb 22 - Feb 23 Total with taxes and fees [](https://www.expedia.com/Mexico-City-Hotels-The-St-Regis-Mexico-City.h2469062.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=5694488d-9f65-4dcf-919d-3af823f1a37d&top_cur=USD) Ad ![Restaurant](https://images.trvl-media.com/lodging/10000000/9510000/9503500/9503455/w3109h2325x0y0-b6f60659.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Mexico City Satelite by IHG Ciudad Satélite - 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Pool - Spa - Pet friendly - Free WiFi 9.4 Exceptional 236 reviews $1,149 nightly $1,373 total Feb 16 - Feb 17 Total with taxes and fees [](https://www.expedia.com/The-Ritz-Carlton.h68635348.Hotel-Information?chkin=2026-2-16&chkout=2026-2-17&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=5694488d-9f65-4dcf-919d-3af823f1a37d&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Real-Inn-Perinorte.h898306.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Real-Inn-Perinorte.h898306.Hotel-Information) ## About the neighborhood Tlalnepantla de Baz is home to Real Inn Perinorte. Travelers eager for a bit of culture can stop by National Museum of the Viceroyalty, while those who have shopping on the agenda may want to visit Mundo E Shopping Center and Plaza Satelite Shopping Center. Looking to enjoy an event or a game while in town? See what's going on at Mexico City Arena. [Visit our Tlalnepantla de Baz travel guide](https://www.expedia.com/Tlalnepantla-De-Baz.dx6023573) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.54950%2C-99.20757&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9zcEnddaMepfHlYF6zAJNR1wF_4=) Vía Gustavo Baz No. 4001, Fracc. San Nicolas, Tlalnepantla de Baz, MEX, 54030 ### What's nearby - Plaza Tlalne Fashion Mall 15 min walk \- 0.8 miles - Rodeo Santa Fe 17 min walk \- 0.9 miles - Sentura Mall 17 min walk \- 0.9 miles - Star Médica Tlalnepantla 2 min drive \- 1.5 miles - Tlalnepantla Convention Center 3 min drive \- 1.7 miles ### Getting around - Tlalnepantla Station 5 min drive - San Rafael Station 6 min drive - Benito Juarez International Airport (MEX) 45 min drive ### Restaurants - Pasión Del Cielo 10 min walk - Xpressa Cafe 7 min walk - La Casa De Los Abuelos Arboledas 10 min walk - Burger King 8 min walk - Toks Valle Dorado 8 min walk ## About this property ### Real Inn Perinorte Upscale hotel near Mundo E Shopping Center Located close to Plaza Satelite Shopping Center and Premium Outlet Punta Norte, Real Inn Perinorte provides dry cleaning/laundry services, a bar, and a health club. The on-site international cuisine restaurant, Stock Cafe, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center. Additional perks include: - Free self parking - Full breakfast (surcharge), multilingual staff, and luggage storage - A computer station, 2 meeting rooms, and ATM/banking services - Guest reviews give good marks for the helpful staff Room features All 137 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and air conditioning. More amenities include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with rainfall showers and free toiletries - 50-inch flat-screen TVs with satellite channels - Wardrobes/closets, free infant beds, and desks ### Awards and affiliations Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/4000000/3770000/3764200/3764177/1562c637.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Mexico City Valle Dorado Valle Dorado - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,000 reviews $59 nightly $71 total Mar 7 - Mar 8 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=3764177&PinnedHotelID=3764177&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room, 2 Double Beds | Desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/26000000/25010000/25005100/25005071/4dbb48a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Mexico Tlalnepantla Tlalnepantla Centro - 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Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,003 reviews $52 nightly $62 total Feb 6 - Feb 7 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=12238224&PinnedHotelID=12238224&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/920000/918600/918580/b7a2e959.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada by Wyndham Ciudad de Mexico Perinorte Tlalnepantla de Baz - Pool - All inclusive - Parking included - Free WiFi 8.2 Very Good 346 reviews $66 nightly $79 total Feb 6 - Feb 7 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=918580&PinnedHotelID=918580&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/9000000/8060000/8054100/8054040/8e7663eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Satélite María Bárbara Tlalnepantla de Baz - Pool - Kids pool - Free WiFi - Restaurant 8.4 Very Good 1,424 reviews $75 nightly $90 total Feb 22 - Feb 23 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=8054040&PinnedHotelID=8054040&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/28000000/27050000/27041400/27041349/4d52b461.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott Ciudad de México Tlalnepantla Ciudad Satélite - Breakfast included - Free WiFi - Air conditioning - Gym 9.0 Wonderful 616 reviews $63 nightly $76 total Mar 6 - Mar 7 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=27041349&PinnedHotelID=27041349&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1330000/1328800/1328750/d5f0fcaa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Mexico Perinorte Cuautitlan Izcalli - Pet friendly - Parking included - Free WiFi - Restaurant 8.2 Very Good 1,000 reviews $57 nightly $68 total Feb 28 - Mar 1 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=1328750&PinnedHotelID=1328750&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/18000000/17070000/17066100/17066036/75009d6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express Plus by Marriott Ciudad de México Mundo E Tlalnepantla de Baz - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,003 reviews $73 nightly $87 total Feb 8 - Feb 9 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=17066036&PinnedHotelID=17066036&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/80000/79100/79057/524ec617.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Express Perinorte Tultitlan - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 485 reviews $73 nightly $88 total Mar 3 - Mar 4 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=79057&PinnedHotelID=79057&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=898306&PinnedHotelID=898306&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=898306,3764177,25005071,519025,12238224) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 6:00 AM to noon for a fee: MXN 250 to 350 per person - A bar/lounge - A restaurant ### Restaurants on site - Stock Cafe ### Things to do - Health club ### Family friendly - In-room crib - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 2 meeting rooms - Business center - Computer station ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible parking ### More - 1 building - 7 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Ballroom - Banquet hall - Built in 2003 - Double-glazed windows - Eco-friendly cleaning products used - Smoking not allowed - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free crib - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 50-inch flat-screen TV with satellite channels ### Food and drink - 24-hour room service - Free bottled water ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Connecting rooms available - Desk - Desk chair - Energy-saving switches in guestrooms - Iron/ironing board - Laptop-compatible safe - LED lighting - Phone - Recycling - Water-efficient showers - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for MXN 360.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately MXN 250 to 350 per person - Rollaway bed fee: MXN 360.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 12 years old are not allowed in the health club without adult supervision ### Property is also known as Real Inn Perinorte Real Inn Perinorte Tlalnepantla De Baz Real Perinorte Real Perinorte Tlalnepantla De Baz Real Inn Perinorte Hotel Tlalnepantla De Baz Real Inn Perinorte Hotel Real Inn Perinorte Hotel Real Inn Perinorte Tlalnepantla de Baz Real Inn Perinorte Hotel Tlalnepantla de Baz ## Frequently asked questions ### Is Real Inn Perinorte pet-friendly? ### How much does it cost to stay at Real Inn Perinorte? ### How much is parking? ### What time is check-in at Real Inn Perinorte? ### What time is check-out at Real Inn Perinorte? ### Where is Real Inn Perinorte located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Real Inn Perinorte Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.4 Location ### 8.8 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 561 8 - Good 239 6 - Okay 108 4 - Poor 50 2 - Terrible 46 ## Reviews ### 10/10 Excellent #### Stephannie Nov 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean quiet comfortable; isolated from convenience stores/easy road access; pricey food/beverages ##### Stephannie Stayed 2 nights in Oct 2025 ### 8/10 Good #### Sabrina Sep 7, 2025 Liked: Staff & service, amenities Love the service, staff is really friendly. ##### Sabrina Stayed 1 night in Sep 2025 ### 8/10 Good #### Nancy Nov 10, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Night clerk was excellent in customer service and helpful. My only issue is the card key that would get locked and had to constantly go down stair to get it clear. ##### Nancy Stayed 4 nights in Nov 2025 ### 8/10 Good #### Arturo Dec 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service by the front desk the restaurant and house keeping ##### Arturo Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Arturo Dec 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent service the house keeps 10/10 ##### Arturo Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Ruben Dec 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente ##### Ruben Stayed 1 night in Dec 2025 ### 8/10 Good #### Luis Jan 31, 2026 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Luis Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Monica Nov 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente ##### Monica Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Gerardo Nieves Jul 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente hotel. ##### Gerardo Nieves Stayed 1 night in Jul 2025 ### 8/10 Good #### Gabriela Oct 10, 2025 Liked: Cleanliness, staff & service Good option ##### Gabriela Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Cynthia Dec 7, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The room had no heather the door wasn’t working was very cold it was falling apart not good hotel ##### Cynthia Stayed 3 nights in Dec 2025 ### 8/10 Good #### Luis Oct 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personal amable. ##### Luis Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Rigoberto Jan 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great, I love this hotel ##### Rigoberto Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### HOMERO Jun 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo excelente ##### HOMERO Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Ryan Mar 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place to stay in. 5 stars ##### Ryan ### 10/10 Excellent #### Sandra Jan 13, 2025 Liked: Amenities Good and affordable place ##### Sandra Stayed 6 nights in Dec 2024 ### 10/10 Excellent #### HOMERO Feb 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All good for a business trip. ##### HOMERO Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Enrike Feb 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente!! ##### Enrike Stayed 1 night in Feb 2025 ### 10/10 Excellent #### raquel Aug 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Evething ok ##### raquel Stayed 1 night in Aug 2025 ### 10/10 Excellent #### CARLOS MATIAS Mar 27, 2025 Na ##### CARLOS MATIAS Stayed 2 nights in Mar 2025 ### 8/10 Good #### Almendro May 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Its fine ##### Almendro Stayed 1 night in May 2025 ### 8/10 Good #### Salvador Aug 17, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Property under construction, no visible signs for the entrance, the room was ok, the shower head was pouring water all over, the drain was clogged. I advised the front desk, nothing was done. No vip upgrade for room nor service, we were interrupted several times during breakfast trying to charge me for a service that it was included!! A hot mess, one said one thing, another person another thing!! ##### Salvador Stayed 2 nights in Aug 2025 ### 4/10 Poor #### MARIANA Mar 6, 2025 Liked: Cleanliness, staff & service, amenities No taxis available ##### MARIANA Stayed 2 nights in Dec 2024 ### 4/10 Poor #### Alejandra Dec 17, 2024 Disliked: Staff & service Loud construction started before 5 am and nobody alerted us of this noise; called front desk and no good solution, not even ear plugs. We didn’t get any good rest. ##### Alejandra Stayed 1 night in Dec 2024 ### 6/10 Okay #### Alejandro Aug 24, 2025 Liked: Staff & service, room comfort #### Bussines trip The hotel is very far from downtown ( it will take 45-1 hour to get there so if looking to go around we aware that you have very few options nearby. The bathrooms although clean have deteriorated fixtures, toilet paper holder was not attached to the wall and was falling all the time, the iron had a retracting cable than won’t stay our and even after we asked for a new one it was not replaced. The room keys are deactivated every day so we had many times to return to the lobby to have them reactivated. They blame magnets or phones to be the reason but we had two rooms and all 4 keys will do the same and we all were careful to not put them aside our phones. Lunch and dinner menu are good , they have a breakfast buffet for two offer that is reasonable but it has only few options in terms of hot food that by the way for some reason they let it to cooldown so most of the time we ate the food almost cold. However the restaurant and cafeteria waiters are very attentive and nice and will try to accommodate for your needs. I need gluten free options and all the waiters were helpful and making sure I was getting the food correctly. They definitely save the day to compensate for the negative things we had ##### Alejandro Stayed 6 nights in Aug 2025 ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.com/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) - [Valentin Imperial Rivera Maya All Inclusive - Adult Only](https://www.expedia.com/Playa-Del-Carmen-Hotels-Valentin-Imperial-Riviera-Maya-All-Inclusive-Adults-Only.h1789787.Hotel-Information) - [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.com/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) - [Secrets Puerto Los Cabos - Adults Only - All Inclusive](https://www.expedia.com/Los-Cabos-Hotels-Secrets-Puerto-Los-Cabos-All-Inclusive-Adults-Only.h6231689.Hotel-Information) - [Unico Hotel Riviera Maya - Adults Only - All Inclusive](https://www.expedia.com/Kantenah-Hotels-UNICO-20-87-Hotel-Riviera-Maya-Adults-Only-All-Inclusive.h16173295.Hotel-Information) - [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.com/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) - [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.com/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) - [Fairmont Mayakoba Riviera Maya - All Inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-Fairmont-Mayakoba-All-Inclusive.h10364193.Hotel-Information) - [Paradisus Los Cabos - Adults Only - All Inclusive](https://www.expedia.com/Los-Cabos-Hotels-Paradisus-Los-Cabos-All-Inclusive.h24807.Hotel-Information) - [Barceló Maya Palace - All Inclusive](https://www.expedia.com/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) - [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.com/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) - [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.com/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) - [Moon Palace Cancun - All-Inclusive](https://www.expedia.com/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) - [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.com/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) - [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.com/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) - [Marquis Los Cabos, An All Inclusive, Adults Only & No Timeshare Resort](https://www.expedia.com/San-Jose-Del-Cabo-Hotels-Marquis-Los-Cabos.h9769778.Hotel-Information) - [Le Blanc Spa Resort Los Cabos - Adults Only - All-Inclusive](https://www.expedia.com/Los-Cabos-Hotels-Le-Blanc-Spa-Resort-Los-Cabos-Adults-Only-All-Inclusive.h18584139.Hotel-Information) - [Moon Palace Nizuc - All inclusive](https://www.expedia.com/Cancun-Hotels-Moon-Palace-Nizuc-All-Inclusive.h34975395.Hotel-Information) - [Garza Blanca Resort & Spa Cancun - All Inclusive](https://www.expedia.com/Cancun-Hotels-Garza-Blanca-Cancun-All-Inclusive.h20051835.Hotel-Information) - [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.com/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) - [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.com/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) - [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.com/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) - [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.com/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) - [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.com/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) - [Trs Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.com/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information)