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Reviews of Cardozo Hotel South Beach

4 out of 5
Cardozo Hotel South Beach
1300 Ocean Drive, Miami Beach, FL

Reviews

8.2

Very Good

Rating 10 - Excellent. 512 out of 1000 reviews" "
Rating 8 - Good. 247 out of 1000 reviews" "
Rating 6 - Okay. 120 out of 1000 reviews" "
Rating 4 - Poor. 46 out of 1000 reviews" "
Rating 2 - Terrible. 75 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere. Very friendly staff and amazing food! Not very loud noise surrounding and close to everything needed!
Stayed 4 nights in Apr 2024
Response from General Manager on Apr 30, 2024
Jason, I'm so pleased to hear that your stay at Cardozo Hotel exceeded your expectations. The atmosphere of our hotel and surroundings is truly the best! We're the perfect oasis in Ocean Drive, with direct access to the beach and closeness to the vibrancy of South Beach while also being a tranquil are in which you can rest. Your comments about our friendly staff and dining options will be shared with our team, they'll be delighted to learn they helped make your stay even better. I can't wait to welcome you back for another excellent stay in Miami!

8/10 Good

Colleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the beach. Restaurant was very good. Would have been better if we didn't need to carry the beach chairs down to the beach and if they had beach umbrellas. Room was beautiful and spacious.
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 29, 2024
Colleen, thank you for sharing your experience at The Cardozo Hotel! I'm thrilled you enjoyed our beautiful and spacious rooms, and that you found our restaurant top-notch! I'll make sure to share your feedback about our beach amenities with our team. I look forward to welcoming you back for more fun in South Beach.

8/10 Good

Lisa Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and hotel had a great vibe
Stayed 4 nights in Apr 2024
Response from General Manager on Apr 26, 2024
Lisa, I appreciate your kind words about our staff and the hotel's vibe. It's great to know that you felt welcomed and enjoyed the charm of Miami Beach! I look forward to seeing you again soon for another fantastic experience.

4/10 Poor

Jillian

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 22, 2024
I regret to hear that your experience fell short of expectations. Your feedback is important to us, and I would like to learn more about your concerns to address them directly. Please feel free to reach us directly so we can understand and address your concerns.

2/10 Terrible

Armen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad hotel
Stayed 4 nights in Apr 2024
Response from General Manager on Apr 22, 2024
I'm disappointed to hear that you had a negative experience. We strive to provide the best service possible and would like to understand more about what happened during your stay. Please feel free to reach us directly so we can address your concerns.

2/10 Terrible

Tanya

Disliked: Staff & service, property conditions & facilities
Poor service by hotel and poor breakfast option.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 18, 2024
Tanya, Thank you for sharing your feedback with us. I'm disappointed to hear that our service and breakfast options fell short of your expectations during your recent stay. At Cardozo Hotel, we strive to provide attentive service and a diverse range of dining options to cater to every palate. With two on-site dining establishments, including Call Me Cuban for authentic cuisine and Estefan Kitchen Express for quick bites, we aim to offer something for everyone. Please rest assured that we are fully committed to delivering excellence in every aspect of your stay. I look forward to the opportunity to welcome you back in the future for an even better stay in the heart of Ocean Drive.

10/10 Excellent

Bryan W

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel is great. Very clean and convenient. The only problem we had was that the staff break room was located right across the hall from our room and they were very loud early in the morning. Like clockwork at 6am. Congregating in the hallway right outside our door.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 17, 2024
Bryan, I'm so glad that your stay at The Cardozo Hotel was great! Your comment about our hotel being convenient is spot on! Being in the heart of Ocean Drive while also having direct access to the beach and a tranquil ambiance is incomparable! I regret the disturbance during your stay and we'll review this situation with our team to ensure we provide the best experience to each guest. Thank you again for choosing us and I can't wait to welcome you back soon!

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at this famous South Beach hotel. Everyone was great and friendly.
Stayed 5 nights in Apr 2024
Response from General Manager on Apr 11, 2024
I'm absolutely thrilled to hear that you had a wonderful time at the one and only Cardozo Hotel! It's fantastic to know that our team's friendliness made your stay memorable. I look forward to having you back for another vibrant South Beach experience!

10/10 Excellent

Laura

Stayed 1 night in Mar 2024
Response from General Manager on Apr 29, 2024
Laura, I'm overjoyed to hear that you had such a fantastic time at The Cardozo Hotel. I can't wait to welcome you back for another round of sunny days and ocean breezes!

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
In the PERFECT spot if you’re looking to walk around South Beach. Not a long drive from the airport either. We stayed here before flying out for our honeymoon and it was good.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 8, 2024
Savannah, Thank you for sharing your experience! I'm delighted to hear that you found our location perfect for exploring South Beach and convenient for your honeymoon trip. Congratulations on your marriage! I hope to welcome you back soon and create more memorable moments together!

8/10 Good

Nancy, PORT DOVER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right across from the beach! Very clean room and extremely comfortable bed. Fantastic location within walking distance of restaurants and shopping. We would definitely stay there again!
Stayed 4 nights in Mar 2024
Response from General Manager on Apr 5, 2024
Nancy, I could not be happier to hear that you had a great experience at Cardozo Hotel. Our prime location in the heart of Ocean Drive gives us access to the best of Miami! The beach is just a few steps away, and some wonderful restaurants and stores make us the perfect spot for a perfect stay in South Beach. I can't wait to welcome you back for another fantastic stay in the future!

10/10 Excellent

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is amazing. They're very helpful with your needs. They provide free bicycle and beach chairs
Stayed 1 night in Apr 2024
Response from General Manager on Apr 4, 2024
Your feedback shines bright as the Miami sun! I'm thrilled to hear that you enjoyed the exceptional service provided by our amazing staff. At Cardozo Hotel, we strive to ensure that our guests' needs are met with utmost care and attention. It's great to know that you appreciated the complimentary amenities like bicycles and beach chairs, which are just a few ways we aim to enhance your stay. I look forward to welcoming you back for another fantastic experience!

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Very cute room. Clean. Good restaurant. Comfy bed. Very close to beach. Walkable anywhere. Good ice cream next door. Loud area though.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 12, 2024
Lindsay, I'm so glad you enjoyed your stay and found our location convenient for exploring the vibrant energy of Miami Beach! While our hotel offers a peaceful retreat from the hustle and bustle, we understand that the area can get lively sometimes. That's why our rooms are thoughtfully designed to provide a tranquil haven, ensuring you have a perfect, restful night's sleep. Thank you for your feedback, and I look forward to welcoming you back for another wonderful stay at Cardozo Hotel!

10/10 Excellent

Aneil, London

Classic art deco hotel at a reasonable price. What’s not to like?
Stayed 1 night in Mar 2024
Response from General Manager on Apr 1, 2024
Thank you for your kind words! I'm delighted that you enjoyed the classic Art Deco ambiance of our hotel. It's our pleasure to provide a nostalgic but modern experience that captures the essence of South Beach. I look forward to welcoming you back for another memorable stay at the Cardozo Hotel!

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay all around for my anniversary.
Stayed 6 nights in Mar 2024
Response from General Manager on Mar 27, 2024
Congratulations on your anniversary! We're thrilled to have been a part of your celebration of love. It warms our hearts to know that you had a great stay with us while commemorating such a special occasion. Love is truly in the sea breeze here at Cardozo Hotel, and we're honored to have played a role in your love story. Here's to many more years of love, laughter, and unforgettable moments together. I look forward to being a part of your journey for years to come!

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking was tough.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 25, 2024
Thank you very much for sharing your experience with us! It's truly heartwarming to hear that you had a wonderful stay. Providing convenient parking options for our guests is one of our top priorities, which is why we offer 24-hour valet service for your ease and accessibility. Additionally, there's a public parking lot just a block away, giving you the flexibility to choose the option that suits you best. Please know we'll consider your feedback as we aim to provide a seamless experience in all aspects! I genuinely appreciate your support and can't wait to welcome you back to Cardozo Hotel for another fantastic experience!

10/10 Excellent

Anthony

Water pressure in Miami seems to be an issues second place I have stayed at where there is barely any pressure so not on the Hotel. Id recommend finding solutions if you are a property owner to help those staying there. Otherwise amazing service! Thank you for your hospitality!
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 22, 2024
Thank you for sharing your fantastic experience! I'm thrilled that you had an enjoyable stay at Cardozo Hotel. Your feedback truly motivates us to continue providing exceptional service and experiences for our guests. I can't wait to welcome you back to soak up more of the vibrant South Beach charm and hospitality on your next visit to Miami!

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. The hotel staff were very friendly. The location is fantastic
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 18, 2024
Thank you for your wonderful feedback! I'm delighted to hear that The Cardozo Hotel exceeded your expectations. Our central location on Ocean Drive, coupled with direct beach access, ensures that you experience the vibrant essence of South Beach during your stay. Additionally, our team is indeed the best and I'm glad they made your stay even better. I can't wait to welcome you back for another fantastic stay!

6/10 Okay

Rachel, Melissa

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024
Response from General Manager on Mar 18, 2024
Rachel,I'm glad you enjoyed your stay with us. However, I'm disheartened that not all aspects of your stay met your expectations. I'd appreciate the chance to learn more about your stay with us. If you'd like to share more details about your experience, please don't hesitate to reach out to us. I look forward to the chance of regaining your trust and exceeding your expecations in your next South Beach adventure.

10/10 Excellent

Jacob

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel really has the vibe of South Beach. The staff was great and rooms were clean. If you like dining South beach is the best.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Thank you for your feedback! I'm thrilled you enjoyed the vibrancy of South Beach during your stay at Cardozo Hotel. Located in the heart of Ocean Drive, our hotel offers easy access to all the excitement that South Beach has to offer! I'm glad that you found our staff to be great and our rooms comfortable. I look forward to welcoming you back soon for another excellent Miami getaway!

10/10 Excellent

daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was incredible. the rooms were fine- spacious and nice. but the staff made the stay. everyone is HOT and super nice
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 12, 2024
Thank you for sharing your fantastic experience, Daniel! I'm thrilled to hear that you had an excellent stay with us. Our team works hard to ensure that every guest feels welcome and comfortable. It's wonderful to hear that our staff made your stay memorable with their warmth and hospitality. I appreciate your kind words about the cleanliness, amenities, and property conditions as well. We hope to have the pleasure of welcoming you back to The Cardozo Hotel for more Miami adventures!

4/10 Poor

Simone

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The area around it was nice. My key card wasn’t working had to go down stairs multiple times for a room I paid for!! The staff was very rude during the check out process
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 13, 2024
Simone, Thank you for sharing your experience with us. I'm glad to hear that you enjoyed our location in the heart of Ocean Drive. However, I regret the inconvenience you experienced with your key card and the check-out process. Providing excellent service is our priority, and I'm disheartened that we fell short this time. Your feedback is valuable to us, please rest assured that we will take immediate action to address these situations and prevent them from occurring again in the future. If you have any further concerns, please feel free to contact us directly. I hope to have the opportunity to welcome you back for a smoother and more enjoyable stay in the future.

8/10 Good

Renee Louise

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 11, 2024
Thank you for your feedback! I'm pleased to learn that you enjoyed your stay at The Cardozo Hotel. I hope you got the most out of your South Beach trip by exploring Ocean Drive and basking in the Miami sun. I can't wait to welcome you back for another fantastic stay!

10/10 Excellent

Regina

Liked: Staff & service, amenities, property conditions & facilities
Front attendants were amazing especially Richard!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 11, 2024
Thank you for your feedback! I'm pleased to hear that our front attendants, especially Richard, made your experience at The Cardozo Hotel exceptional. We take pride in providing outstanding service to our guests and I'm thrilled your experience reflected this. I'll be sure to pass along your compliments to Richard and the rest of our staff. I look forward to welcoming you back soon for another perfect South Beach getaway!

8/10 Good

Danequa

Liked: Property conditions & facilities
Disliked: Staff & service
Our stay was okay.
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 7, 2024
Danequa,Thank you for taking the time to share your rating! I'm glad that you enjoyed our beautiful views, prime location, well-appointed rooms, and excellent service. Maintaining high standards is a top priority for us, and I'm thrilled your experience reflected that. I can't wait to welcome you back to the Cardozo Hotel for an even better stay!

6/10 Okay

Alyssa

Stayed 1 night in Feb 2024
Response from General Manager on Mar 22, 2024
Thank you for choosing Cardozo Hotel for your stay. I value your feedback and would love to hear more about your experience so we can ensure every guest enjoys a wonderful time in Miami. Please feel free to share any additional details with us. We're here to make your next stay even better!

10/10 Excellent

Sandra

Stayed 5 nights in Nov 2023
Response from General Manager on Mar 22, 2024
Thank you for your rating! It's wonderful to hear you had a memorable stay at Cardozo Hotel. Here's to more sunny days and unforgettable moments on South Beach!

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is simply amazing drinks were great staff was friendly location is A
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 26, 2024
Thank you for your glowing review! I'm pleased to hear that you had an amazing experience at Cardozo Hotel. Our team works hard to ensure that every guest feels welcomed and valued, and I'm overjoyed that you found our staff to be friendly. It's fantastic to hear that you enjoyed our drinks and that our prime location on Ocean Drive exceeded your expectations. I can't wait to welcome you back for another incredible stay at Cardozo Hotel!

2/10 Terrible

Heath

Traveled with partner
Disliked: Amenities, property conditions & facilities
It was the worst bed I have ever slept on except maybe a hostel in I stayed at in Mexico City. My wife and I had to sleep with our heads at the foot of bed. Bed was hard, had a dip and was slanted toward headboard so you felt like you were in a hole.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 28, 2024
Heath, Thank you for sharing your experience with us. I'm truly disappointed to hear that you found the bed uncomfortable during your stay at Cardozo Hotel. Your comfort is of utmost importance to us, and it's disheartening to learn that we fell short in providing you with a restful night's sleep. Please know this is not reflective of the high standards we uphold. I appreciate your feedback and will address this issue with our team to ensure that future guests do not encounter similar issues. If you'd like to discuss your experience further, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back for a seamless stay in the future

6/10 Okay

Rosa

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from General Manager on Feb 28, 2024
Thank you for taking the time to share your rating. I’m disappointed to learn your stay did not fully meet your expectations and I’d appreciate the chance to learn more about your stay. If you’d like to share more details about your stay, please don’t hesitate to reach out to us directly. I look forward to welcoming you back for an improved experience.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on Feb 26, 2024
Thank you for your rating, and I'm eagerly awaiting your return to the Cardozo Hotel for another memorable Miami getaway!

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at the Cardozo. Clean, updated, trendy rooms in a classic Art Deco hotel on Ocean Drive. Desk and Service staff were excellent. Food at both restaurants (Estefan Kitchen Express and Call Me Cuban) was excellent and priced similarly to others on South Beach. Location is perfect. Only complaint is the valet parking. It's kind of a pain.
Stayed 4 nights in Feb 2024
Response from General Manager on Feb 22, 2024
Thank you for sharing your experience! I'm delighted to hear that you had a great stay at Cardozo Hotel and that you resonated with our decor. Our Ocean Drive location, with direct access to the beach and nestled in the heart of South Beach, provides the perfect balance of vibrant energy and peaceful relaxation. I'm thrilled that you found our desk and service staff to be excellent, and that you enjoyed both Estefan Kitchen Express and Call Me Cuban restaurants. Your feedback about our parking is valuable to us, and we will consider it as we aim to provide a seamless experience to all of our guests. I hope to welcome you back for another fantastic stay soon!

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Right across the street from the beach. Super friendly staff,clean, convenient!
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 21, 2024
Thank you for sharing your experience with us! I'm overjoyed that you had an amazing stay at Cardozo Hotel. Our prime location in the heart of Ocean Drive and having direct access to the beach gives you the full Miami experience, allowing you to soak up the vibrant atmosphere and enjoy the sun, sand, and surf right at your doorstep. I'm thrilled you found it convenient! It's also wonderful to hear that you appreciated our super-friendly staff and facilities. I look forward to welcoming you back for more South Beach adventures!

8/10 Good

Jeff

Traveled with group
Liked: Staff & service, property conditions & facilities
Nice, older hotel on the beach. Has parking available for $40/night
Stayed 1 night in Feb 2024
Response from General Manager on Feb 19, 2024
Jeff, Thank you for sharing your experience with us! I'm pleased to hear that you enjoyed your stay at our beachfront hotel. It's wonderful to know that you appreciated the blend of contemporary elegance and historic charm that Cardozo Hotel offers. I'm also grateful for your kind mention of our valet parking service. I wanted to let you know that we also offer a Miami Beach public parking garage just a half block from our hotel for added convenience. I look forward to welcoming you back for more South Beach adventures. Until then, safe travels and keep the Miami vibe in you!

4/10 Poor

gina

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La ubicación cercana a la playa es lo único que puedo rescatar de este hotel, ya que está muy mal conservado, con malos olores en las áreas comunes como el elevador, muy poca variedad en el desayuno (solo jugo de manzana y café americano) tuve que pagar aparte 5 USD por una taza de té todos los días. Se paga 27 USD diarios adicionales por toallas y uso de bicicleta aunque estuviese lloviendo. La televisión de la habitación sólo tiene canales locales y además se veía horrible; la vista desde nuestra habitación era un pasaje con tachos de basura y un edificio de estacionamiento, despertándonos todos los días con el ruido de los camiones recolectores de basura. No fue una estadía agradable. Gloria y Emilio, deberían visitar el hotel de vez en cuando.
Stayed 7 nights in Feb 2024
Response from General Manager on Feb 12, 2024
Gina, Me complace saber que haya disfrutado de la cercanía a la playa y a Ocean Drive que ofrece nuestro hotel. Sin embargo, lamento mucho que no hayamos cumplido con sus expectativas durante su estadía. Sus comentarios son valiosos para nosotros, y quiero que sepa que tomamos muy en serio sus preocupaciones sobre el estado del hotel. Puedo asegurarle que trabajaremos de cerca con nuestro equipo de mantenimiento para garantizar que esto no vuelva a ocurrir.También agradezco sus comentarios sobre las opciones y los precios en nuestro restaurante. Transmitiremos sus sugerencias a nuestros equipos correspondientes para revisar y mejorar nuestras ofertas.Respecto al precio de 27 que mencionó, me gustaría comentarle que es nuestra tarifa de resort por noche. Esta tarifa incluye una variedad de comodidades para nuestros huéspedes, como acceso a la playa, sillas de playa y toallas, acceso a internet, agua embotellada, acceso a Crunch Fitness, entre otros servicios.Si tiene alguna otra consulta o comentario sobre su estadía, no dude en comunicarse directamente con nosotros. Agradezco sinceramente sus comentarios, ya que aprender de su experiencia es fundamental para nosotros. Esperamos tener la oportunidad de darle la bienvenida nuevamente y que pueda disfrutar de un paseo en bicicleta por las encantadoras calles de Miami

2/10 Terrible

Shakirah

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The hotel itself was amazing. The location & the restaurants & beach its self was amazing. What I didn’t like was the bed sheets has stains on them & the mattress had blood on it from a previous guest. It was uncomfortable to stay in the bed especially with stains on the sheets & housekeeping coming by here & there to clean. I unfortunately will not be staying at the Cardozo again.
Stayed 5 nights in Feb 2024
Response from General Manager on Feb 12, 2024
Thank you for taking the time to share your feedback with us. I’m thrilled to hear that you found our hotel, location, and amenities amazing. The vibrant atmosphere and proximity to the beach and restaurants are indeed some of our hotel's highlights. However, I deeply regret the challenges you encountered with the cleanliness of the bed sheets and mattress during your stay. Rest assured, we take hygiene and cleanliness very seriously, and we have addressed this matter with our housekeeping team to ensure such incidents do not recur in the future.We understand your decision not to return, but we genuinely value your feedback and would appreciate the opportunity to make things right. Please feel free to reach out to us directly so we can discuss your experience further and address any concerns you may have. We hope you'll reconsider and give us another chance to provide you with the exceptional experience you deserve.

10/10 Excellent

Mauro

good
Stayed 1 night in Feb 2024
Response from General Manager on Feb 5, 2024
Mauro, thank you for your review. I look forward to welcoming you again at the Cardozo Hotel for another wonderful full South Beach experience!

10/10 Excellent

Reginald, Jacksonville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location near the beach, plenty food choices. The facility is clean, staff is friendly and professional. The garage was a little noisy but that’s not the hotels fault, overall service excellent. ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Jan 2024
Response from General Manager on Feb 5, 2024
I'm pleased to hear you enjoyed our fantastic location near the beach and the array of food choices available. Maintaining excellent facilities and providing friendly, professional service are top priorities for us at Cardozo Hotel. While I regret any noise from the garage, I appreciate your understanding and I want to assure you our team will look into this to provide a more tranquil experience for future guests. It's great to know you found our overall service excellent! I look forward to welcoming you back for more beachside adventures and wonderful experiences.

10/10 Excellent

Crystal, Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Quaint and clean hotel. I would stay there again.
Stayed 2 nights in Jan 2024
Response from General Manager on Feb 5, 2024
I'm thrilled to hear you enjoyed our great location! The closeness to the beach, restaurants and stores options really enhance the overall experience. I appreciate your kind words about our facilities, here at Cardozo Hotel, my goal is to create a peaceful retreat in the bustling heart of South Beach. Can't wait to have you back again for another round of beach fun and relaxation.

8/10 Good

Josie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location! Close to beach and restaurants.
Stayed 1 night in Jan 2024
Response from General Manager on Feb 1, 2024
I'm thrilled to hear that you loved our location! The proximity to the beach and fantastic restaurants truly adds to the experience. At Cardozo Hotel, we strive to provide a serene oasis in the heart of South Beach. Enjoy the vibrant energy of Ocean Drive, and then retreat to the comfort of your spacious and luxurious accommodation with direct access to the beach. Your positive feedback means a lot, and I can't wait to welcome you back for another memorable stay!

10/10 Excellent

Rebecca, West allis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel restaurant had a great atmosphere and live music :)
Stayed 1 night in Jan 2024
Response from General Manager on Jan 30, 2024
I'm thrilled to hear that you had an excellent experience at our hotel! I’m overjoyed that the live music and vibrant spirit of South Beach added a special touch to your visit. Creating a pleasant and memorable experience for our guests is always our goal, and it's wonderful to know that we succeeded during your time with us. Your kind words are greatly appreciated, and I look forward to welcoming you back at the Cardozo Hotel!

10/10 Excellent

Lynsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on Jan 30, 2024
I’m glad you had an excellent experience at the Cardozo Hotel. I appreciate your rating and hope to welcome you back for another wonderful stay.

8/10 Good

Kevin

Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2024
Response from General Manager on Jan 29, 2024
Kevin, Thank you for your rating. I could not be happier that your stay with us met your expectations. We appreciate you highlighting our staff, service and room comfort. I’m eager to have you back at the Cardozo Hotel for the full South Beach experience!

6/10 Okay

Allison

Liked: Staff & service
great location
Stayed 1 night in Jan 2024
Response from General Manager on Jan 29, 2024
Allison,I’m thrilled to hear you enjoyed your stay with us. I’m glad you got the full Miami experience with our direct access to the beach and privileged location in the heart of South Beach. I’m excited to welcome you back at the Cardozo Hotel for more wonderful memories!

8/10 Good

Stephen S

Stayed 1 night in Jan 2024
Response from General Manager on Mar 22, 2024
hank you for choosing Cardozo Hotel for your Miami getaway! I'm thrilled to hear you had a fantastic experience. Can't wait to welcome you back for more sand, sun, and fun!

6/10 Okay

Amandeep

Traveled with family and small children
.
Stayed 2 nights in Dec 2023
Response from General Manager on Jan 29, 2024
Amanda,Thank you for sharing your feedback. Our commitment is to provide the best possible experience, and your insights are invaluable for our continuous improvement. If you’d like to discuss your stay further please reach us at the front desk. I look forward to speaking with you about your stay.

6/10 Okay

Monica

Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from General Manager on Jan 24, 2024
Thanks for sharing your experience. Your insights matter, and I'm open to any thoughts on how we can make your future stays more enjoyable. Please reach out to us at the front desk.

10/10 Excellent

Hristina

Stayed 2 nights in Jan 2024
Response from General Manager on Jan 23, 2024
Greetings, Thank you for your fantastic rating! I'm glad to hear that you had an excellent experience at our hotel. Your satisfaction is my top priority, and I'm thrilled that we met your expectations. I look forward to the pleasure of hosting you again at The Cardozo Hotel for another wonderful stay!

8/10 Good

Melissa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and dining were amazing! Staff were amazing also. Only issue was parking garage that didn’t feel the safest with the individuals hanging out outside of it.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 17, 2024
Melissa, we're delighted to hear that you enjoyed the amazing rooms, dining, and experienced excellent service from our staff. Your positive feedback is truly appreciated. We understand your concern about the parking garage, and we take the safety of our guests seriously. Rest assured, we are looking into measures to address this issue and enhance the overall security of our premises. Thank you for bringing this to our attention, and we hope to welcome you back for another wonderful stay in the future.

2/10 Terrible

Brian

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hotel and room were clean and comfortable. We stayed for 4 days, and reported daily that our TV was not working. Nothing was done. The phone in the room was disconnected. There is only one small lift for guests and staff which leads to lengthy delays. Staff at the front desk were difficult to deal with. Would not recommend this hotel.
Response from General Manager on Mar 7, 2024
Brian,Thank you for sharing your feedback. I'm delighted to hear that you enjoyed our facilities. However, I'm disheartened to learn about the challenges you faced and the lapse in our service during your visit. Please know that we are committed to providing excellent amenities and attentive, prompt service. Rest assured, we will address your concerns promptly to ensure a better experience for our guests. If you'd like to discuss your experience further, please don't hesitate to reach out to us. I'd appreciate the opportunity to regain your trust and welcome you back for a more enjoyable South Beach experience.