Ratings based on 414 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

30 mins. from Airport

Posted May 20, 2017
Pros: comfort
Cons: Shower head needs updating but still workable
Location: McDonalds and Red Lobster are in walking distance
Will definitely stay here again! Hotel is easy to get to and the rooms are large and comfortable. I would like to Thank Julian for all his help and it's always nice to see a smiling face behind the front desk... Got to have the breakfast one morning and was extremely pleased with the freshness and assortment.. Love the idea for the single cup coffee machine in room. Wonderful for waking up to.
4 out of 5
Recommended
for Everyone
by A verified traveler

Was good place to stay

Posted May 18, 2017
Cons: Air conditioning and bathroom fans are loud and makes it hard to sleep
Location: Kendall Miami, lots of food and shopping
Was pleasant, and I would consider it again. Just would of like the air con to be so loud.
5 out of 5
Recommended
for Everyone
by A verified traveler from ny

Simple, clean, great basic breakfast.

Posted Apr 11, 2017
Pros: Clean, friendly, fresh breakfast
Cons: room lighting
Location: Close to Everglades National Park tours
The lighting could use some updating but this basic hotel suits quick overnight needs extremely well. The staff is great, the breakfast is basic but fresh.
Comment from Hotel Management
Apr 24, 2017 by Brian E. Rubine, General Manager, Hotel Management
Thank you for your review and rating of the Holiday Inn Express & Suites Kendall East Miami from your recent stay with us. We appreciate you taking your time to let us know your thoughts and comments. I am glad that you enjoyed your stay with us. Once again thank you and we look forward to seeing you again soon. Sincerely, Brian E. Rubine, General Manager
3 out of 5
by A verified traveler from kendell,Miami Fl

Nice room, nice hotel. Very poor breakfast.

Posted Mar 29, 2017
Being a person of color the staff felt they needed to ask me why I was in and out of the hotel and sitting in front at the smoking area. Not a warm and fuzzy feeling.
Comment from Hotel Management
Apr 24, 2017 by Brian E. Rubine, General Manager, Hotel Management
Thank you for your review of our hotel from your recent stay with us. We appreciate you taking your time to let us know your thoughts and comments. I am glad that you enjoyed your stay with us. I do apologize that you felt that we intentionally asked if you were a hotel guest based on anything else other than hotel policy. It was never our intention to offend you in anyway at all. Once again thank you and we look forward to seeing you again soon. Sincerely, Brian E. Rubine, General Manager
3 out of 5
by A verified traveler

The beds were horrible sunk in the middle

Posted Mar 8, 2017
The bands were horrible they sunk in the middle there was a leak in the bathroom somewhere with water on the floor
Comment from Hotel Management
Mar 11, 2017 by Brian, Hotel Management
Thank you for your review of our hotel from your recent stay with us. We appreciate you taking your time to let us know your thoughts and comments. We take all comments and use them as training tools. I apologize that you were not satisfied with your stay with us. We are currently in the process of purchasing all new mattresses for our hotel. Once again thank you for your comments. Sincerely, Brian E. Rubine, General Manager
5 out of 5
by A verified traveler

Posted Feb 28, 2017 on Hotels
Great hotel experience, with clean rooms and breakfast.
Comment from Hotel Management
Mar 2, 2017 by General Manager, Hotel Management
Thank you for your review and rating of the Holiday Inn Express & Suites Kendall East Miami from your recent stay with us. We appreciate you taking your time to let us know your thoughts and comments. I am glad that you enjoyed your stay with us and had a great hotel experience.. Once again thank you and we look forward to seeing you again soon. Sincerely, Brian E. Rubine, General Manager
5 out of 5
by Jun

Posted Feb 22, 2017 on Hotels
Very good place to stay. Very close to places of interest and all shopping places.
Comment from Hotel Management
Mar 2, 2017 by General Manager, Hotel Management
Jun, thank you for your review and rating of the Holiday Inn Express & Suites Kendall East Miami from your recent stay with us. We appreciate you taking your time to let us know your thoughts and comments. I am glad that you enjoyed your stay with us. Once again thank you and we look forward to seeing you again soon. Sincerely, Brian E. Rubine, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

NOT by Miami International Airport~

Posted Feb 18, 2017
Great stay, nice hotel, surrounded by a variety of good places to eat. I thought I was booking by the Miami International Airport, my mistake, its by a different small airport, otherwise fabulous.
Comment from Hotel Management
Mar 2, 2017 by gm@hiekendalleastmiami.com, Hotel Management
Thank you for your review and rating of the Holiday Inn Express & Suites Kendall East Miami from your recent stay with us. We appreciate you taking your time to let us know your thoughts and comments. I am glad that you enjoyed your stay with us. We fell bad that you booked away from where you needed to be but we are glad you had a good experience. Once again thank you and we look forward to seeing you again soon. Sincerely, Brian E. Rubine, General Manager
3 out of 5
by A verified traveler

Kendall

Posted Feb 2, 2017 on Hotels
Vending machines are the only form of obtaining a cold drink but were out of Diet Cokes the 2 days there. Very limited creature comforts.
Comment from Hotel Management
Feb 7, 2017 by General Manager, Hotel Management
Thank you for your review of our hotel from your recent stay with us. We appreciate you taking your time to let us know your thoughts and comments. I am glad that you enjoyed your stay with us. We apologize for the delay for our vendor to refill our soda machines. Once again thank you and we look forward to seeing you again soon. Sincerely, Brian E. Rubine, General Manager
5 out of 5
by Michael

Posted Jan 15, 2017 on Hotels
Comment from Hotel Management
Feb 18, 2017 by General Manager, Hotel Management
MIchael, thank you for your review and rating of the Holiday Inn Express & Suites Kendall East Miami from your recent stay with us. We appreciate you taking your time to let us know your thoughts and comments. I am glad that you enjoyed your stay with us. Once again thank you and we look forward to seeing you again soon. Sincerely, Brian E. Rubine, General Manager