Ratings based on 2,297 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Beverly Hills

Good but used to huge grandious Hyatt Regency's.

Posted Sep 4, 2015
This hotel has room service, a bar, a gym and a pool. However it not the Hong Kong, Orlando, or Sanfrancisco Hyatt Regency. They need a on location spa and better food selection (Resturaunts on location). Good hotel though. CVS and Whole Foods right beside within walking distance.
3 out of 5
Recommended
for Everyone
by A verified traveler from Panama

Great Location, walking distance restaurants

Posted Sep 3, 2015
Pros: spacious rooms and location.
Cons: room service, hallway cigar smell, newer rooms.
Location: Perfect, it´s Brickell.
Check inn great, nice and spacious lobby and rooms, Comfortable rooms, although it has cigar smell on rooms hallway, and seems to me its kind of old, I recommend a carpet change. My complain is to the room service, I call twice or more, when somebody answer me (a girl) as soon as I ask for a soup she put me on hold for atleast 10-15min or more, couldn´t beleive it, then she pick up and said to me ¨so you want a soup¨ atleast she remember what I was asking for jajaja.
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Nice hotel walking distance to shopping

Posted Sep 2, 2015
The hotel was nice and convenient. Staff was accommodating. The rooms could use an upgrade for sure. Bathrooms very small. Overall I would likely stay again. Price was affordable
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

My visit in my daughter new city

Posted Sep 2, 2015
Pros: I loved the location and the variety of restaurant in the lobby. I also loved the wall art as we walked to catch the metro mover.
Cons: A new coding of paint and brighter lights.
Location: My daughter planned several outing to the different art museums and eatery.
My daughter picked this hotel, I like the location of the hotel making the transportation option very easy to get to. My daughter brought me a seven day pass for the metro mover and bus which was a good thing and we used it every day. I loved that it was adjacent to the hotel. I would like to say that the rooms need to be repainted and the lighting was very deem. The bedding was comfortable as well as the pillows. I did have an issue with one of the house cleaners she did not understand ENGLISH. I was appalled and taking back being that you are in AMERICA.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

nice

Posted Aug 31, 2015
Pros: concert
Cons: no
Location: habana 1957
very very good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from england

Top hotel

Posted Aug 30, 2015
Pros: Lots.
Cons: Lower prices
Location: Good location.
Typical top of the range hotel. Good location, walking distance to most places. Service was as expected, but the cost reflects that. To be honest. If the hotel down the road was cheaper, I would of booked that one. It was the best price on the net for this standard of hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from verona italia

Posted Aug 30, 2015
Pros: tutto
Cons: non trovo difetti.
Location: posizione in centro città, quindi non vicino al mare, bisogna prendere un taxi, o noleggiare una macchina che io consiglio.
abbiamo soggiornato 7 notti in questo hotel, ci siamo trovati molto bene rapporto qualità /prezzo. personale gentile, e disponibile. non caro per i prezzi che ci sono in america.vicino si trova un grande market dove si può prendere di tutto, e anche si può mangiare. camere accoglienti, bagno perfetto. noleggio macchina dentro hotel, grande comodità. che dire vacanza perfetta.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfort

Posted Aug 30, 2015
Nice hotel. Allowed early checking at 10am n late checkout at 12pm without any extra cost.
4 out of 5
Recommended
for Everyone
by A verified traveler from Buenos Aires, Argentina

Good experience

Posted Aug 29, 2015
The hotel is really good. Just one advice: if you're planning to leave and you need your car, let them know 20' before you leave
5 out of 5
Recommended
for Everyone
by A verified traveler from wyreema QLD Australia

Nice hotel, central to Miami.

Posted Aug 28, 2015
Hotel staff were excellent, location was awesome, easy walk to activities and beautiful scenery!