Ratings based on 2,820 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice Hotel. Quiet. Clean. Comfortable

Posted Jan 27, 2016
Pros: Many things to do right inside the hotel. If the weather is bad, no worries. Connects to the Metro Train so you can ride around town and back.
Cons: Miami parking charges are all so expensive. Parking pass should be included with the room. At least first two nights.
Location: Not far from Bayside Marketplace. Took the train there. Shopping, entertainment and restaurants.
So glad we decided to stay here as opposed to on South Beach. Very Comfortable and convenient. Connects to the Metro Train so you can ride around town for free. Still close enough to South Beach if you want to drive there. Pleasant staff and clean facilities.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bahrain

Staff looks good service oriented

Posted Jan 24, 2016
Pros: it is located in down town and close to number key places visit.
Cons: They look into the key card and rectify the problem. The key card was not in any way close to my mobile.
Location: See above.
The room key card did not worked complaint to the desk imagine offered a coffee but the same problem repeated talked to the staff at the desk to rectify the problem. I am sure it will be a concern for them and I think they will look into it seriously.
2 out of 5
by A verified traveler

Old

Posted Jan 24, 2016
Hotel staff very helpful, restaurant staff slow. Guest rooms very old, public rooms have been redone. Very disappointed for the cost.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 20, 2016
Nice hotel, front desk was too official in a way. Had to do something several times before my roommate was able to check in.
4 out of 5
Recommended
for Everyone
by A verified traveler from Edo. de México

Hotel bien ubicado, cerca de bay side.

Posted Jan 12, 2016
Llegamos el 31 de Diciembre, teníamos una reservación para cenar en la cafetería, pues en el restaurante ya no había espacio. Entendimos que el servicio no fue muy bueno, pues el mismo personal atendía ambos sitios, sin embargo la comida estuvo muy rica, el precio elevado, pero sería año nuevo y era nuestra opción. El personal muy amable.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 10, 2016
Satisfactory and safe too expensive the breakfast and valet parking You have to park in fron and have breakfast at whole food
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2016
El hotel es cómodo y confortable. Las habitaciones de buen tamaño La ubicación excelente
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel bien situado

Posted Jan 7, 2016
El hotel está bien situado en miami downtown. Un hotel cómodo para tomar un crucero o llegando del crucero
3 out of 5
Recommended
for Everyone
by A verified traveler

Great but need renovation

Posted Jan 6, 2016
Great location The staff is super friendly The hotel needs renovation, it is quite expensive for an hotel that needs renovation. Other than that, it's a really nice hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nürnberg

Tolles Hotel in zentraler Lage

Posted Jan 6, 2016
Pros: Das Personal in diesem Hotel ist durchwegs sehr freundlich und hilfsbereit. Man fühlt sich wohl und kommt gerne an.
Cons: Die Tiefgarage ist sehr geräumig. Aber sie ist schwer zu finden. Es ist nicht beschildert und nicht unmittelbar beim Hotel gelegen.
Location: Das Hotel befindet sich mitten in Downtown Miami. Ideale Anbindung an ÖV (Miami Mover) und auch zu Fuss alle innerstädtischen Möglichkeiten.
CheckIn und CheckOut sehr schnell und professionell. Das Frühstücksbuffet ist sehr reichhaltig und empfehlenswert.