Mille Lacs Health System Hospital Tours

The Hilton was a busy place! The room was clean and suited our purposes well. Took advantage of the coffee shop for breakfast and late night dessert. Prices seemed high at the restaurant and bar.

Staff were lovely! Room was clean and comfortable. Sheets were heavenly, with a very high thread count. But the amenities were a crisis. I was there for a conference. I misplaced my comb (or the housekeeping staff moved it while tidying) and couldn't find it for the second day. I had a 9 am paper. I phoned the front desk at 7 to figure out where I could purchase one or if they had one--most hotels I have stayed at do, announcing on a little placard "Forget something? We're here to help." They are not here to help at the Westin in Minneapolis. They told me I was out of luck: they don't keep combs, toothbrushes, etc., and informed me there was nowhere to purchase any before 10 am. (I'd tried en route home, but there was *also* nothing open after I left my last session at about 9.) When I'm not staying at hotels for conferences, I am a very happy state park camper. When you're in a tent, and the nearest city has 840 people, having to drive a few miles to get a comb or a toothbrush or a bottle of fizzy water or a twix bar is literally what you signed up for. But in the city of Minneapolis??!? There is urgent need of a vending machine and some basic amentities kept (for purchase or as a consideration to guests). Without it, if you forget your toothbrush, you may be spending your weekend networking like it's 1777. Loring Park is a short walk, if you need to find a branch to clean your teeth.

Spotless room courteous staff excellent accommodation