Ratings based on 391 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

A true Jem ...

Posted Dec 2, 2016
Cons: The valet parking is great and the people are courteous, but they should always have somebody who know how to run a manual transmission.
Location: could not be better close to everything.
Fantastic and I mean fantastic architecture and sophisticated ambiance, great spacious rooms with high ceilings and all the the comforts, courteous staff, good food and all in the heart of Milwaukee. We are certainly going to go back.
5 out of 5
by A verified traveler from US

Nice it is close to the BMO Harris Bradley Center.

Posted Nov 21, 2016
It was nice. The room decor was very nice. I enjoyed the walk in shower.
Comment from Hotel Management
Nov 25, 2016 by Clint W, Hotel Management
Hello Trina, Thank you for the 5 star review and for choosing us as your hotel during your trip to Milwaukee! I am happy to hear you enjoyed our room decor and layout! We hope to see you again on your next travels to Milwaukee! Clint Walters Guest Services Manager Hilton Garden Inn Milwaukee Downtown
5 out of 5
by A verified traveler from Illinois

Great Stay

Posted Nov 14, 2016
This was an anniversary get away for us. We were given a room upgrade and a bottle of wine when we arrived. The staff was extremely helpful and nice on all occasions. Chris went out of his way to make our weekend great. The hotel was amazing, the architecture and history was a great surprise. The room was clean and beds comfortable. The room had huge windows and tall ceilings with great space. The hotel is 2 blocks walking distance to the 3rd ward shopping, eating, and brews. Would definitely go again to this hotel.
Comment from Hotel Management
Nov 18, 2016 by Clint W, Hotel Management
Hello Shel, Thank you for taking the time to share your wonderful comments and beautiful photos of our hotel! I am happy you had the chance to meet our wonderful staff. Kris has been with us for a couple of years and is a big part of our culture here at the hotel. We hope to see you again on your next travels to Milwaukee. Have a great fall! Clint Walters Guest Services Manager Hilton Garden Inn Milwaukee Downtown
4 out of 5
by A verified traveler from Iowa

Very nice hotel!

Posted Oct 10, 2016
Pros: Close proximity to downtown restaurants and shopping.
Cons: No free breakfast offered.
Location: Close to downtown and lots of things to do!
Great location in downtown Milwaukee! Very close walking to lots of great restaurants and shopping in downtown. A great shuttle that took us to a few sights and restaurants that was free and included. Only downside was some loud music/noise on one night of our weekend stay. When relayed to the staff, they graciously lowered our bill $50 for this inconvenience and being awoken at 2 am. Staff was very helpful and pleasant!
Comment from Hotel Management
Oct 13, 2016 by Nick, Hotel Management
Rachel Thank you for taking the time to write us a review and share your feedback. I am so glad that you enjoyed our location, and shuttle service. I am, however, very sorry that your rest as interrupted by noise. Your feedback is very important to me. I hope you will consider staying with us again the next time you are in Milwaukee. Best Regards, Nick Johnson
3 out of 5
by A verified traveler from k

Friendly hotel good location

Posted Sep 20, 2016
Walking distance to a lot of great things. Clean and safe hotel.
Comment from Hotel Management
Sep 21, 2016 by Nick J., Hotel Management
GIgi, Thank for being our guest. I am sorry to hear we were only a 3 out of 5 experience for you. I would greatly appreciate any further feedback that your would be willing to share. Amidst this, it sounds like you liked our central location and historic building. We hope to welcome you back in the future. Nick Johnson, General Manager, Hilton Garden Inn Milwaukee Downtown
4 out of 5
by A verified traveler from Oregon

Nice location with an historic building

Posted Sep 13, 2016
Pros: Clean and comfortable Historic feel to the building Friendly staff
Cons: Get an iron that works. The iron dripped water everywhere and soaked the ironing board and clothes. The dial was worn out and impossible to read.
Location: I was there on business so I didn't have time to explore the area; however, I noticed many attractions within walking distance.
The hotel is a restored, historic building. I stayed on the first floor and the wall across from my room had old vaults that gave it a mysterious look. The room was comfortable and the staff were friendly and helpful. The location is right downtown and many attractions were within walking distance.
Comment from Hotel Management
Sep 20, 2016 by Nick J., Hotel Management
Nick, Thank you for being our guest. I have read your comments on our irons and have shared it with the appropriate staff. I am happy to hear that our historic building, although you were unable to explore, did like the location of the hotel. We look forward to welcoming you back again. Nick Johnson, General Manager, Hilton Garden Inn Milwaukee Downtown
3 out of 5
by A verified traveler from michigan

OK, but not worth the price

Posted Sep 7, 2016
Pros: Big rooms
Cons: Management
Location: Close to many facilities
We encountered multiple issues with how the hotel was run, such as room availability, room cleaning, restaurant is so,so. Rooms are big and spacious. We complained and they reduced our bill, so they know things are not right. If it cost around 1/3rd of the price then it would OK, but not at the current prices
Comment from Hotel Management
Sep 10, 2016 by Nick J., Hotel Management
Malcolm, I am sorry to hear that there may have been some areas where we did not exceed your expectations. I have shared this information with the appropriate staff and are working towards a solution. Amidst this, I am happy to hear that our guest rooms were to your satisfaction and that our central location was most accommodating. We hope to welcome you back in the future. Nick Johnson, General Manager, Hilton Garden Inn Milwaukee Downtown
4 out of 5
by A verified traveler

Posted Sep 6, 2016
Great location for walking to Historic 3rd Ward, River walk and Old World 3rd street. Loved the beautiful architecture of this hotel and the historic charm.
Comment from Hotel Management
Sep 10, 2016 by Nick J., Hotel Management
Dear valued guest, Thank you for selecting the Hilton Garden Inn Milwaukee Downtown. I am happy to hear our hotel and central location were to your liking. We look forward to welcoming you back in the future. Nick Johnson, General Manager, Hilton Garden Inn Milwaukee Downtown
4 out of 5
by Siva

Posted Aug 30, 2016 on Hotels
Comment from Hotel Management
Sep 3, 2016 by General Manager, Hotel Management
Siva, Thank you for being our guest. We appreciate you taking the time to share your experience. I am happy our hotel and staff were to your liking. We hope your travels bring you back to Milwaukee soon! Nick Johnson, General Manager, Hilton Garden Inn Milwaukee Downtown
5 out of 5
by Alicia

Posted Aug 29, 2016 on Hotels
Comment from Hotel Management
Sep 3, 2016 by General Manager, Hotel Management
Alicia, thank you for being our guest. I am happy to hear that our hotel and staff were to your liking. We look forward to welcoming you back in the future! Nick Johnson, General Manager, Hilton Garden Inn Milwaukee Downtown