I was scared after reading reviews to go! They have either listened very well to customers… which I believe is true in some instances and/or people’s expectations are way off on a budget hotel chain. Yes it’s dated, yes somethings not working or looking perfect… but it was clean, staff were friendly and they had complimentary fruit, coffee and hot chocolate 24/7. Breakfast was good with eggs, sausage, waffles, bread, juice, yoghurt etc. Sounds like this is where they listened. I slept in a comfy bed, was gone all day, went out for dinner, had a good breakfast and repeat.