Seasonal outdoor pool, open 8:00 AM to 10:00 PM, free cabanas
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Reviews of Hyatt Place Moab

3 out of 5
Hyatt Place Moab
890 North Main Street, Moab, UT

Reviews

9.2

Wonderful

Rating 10 - Excellent. 732 out of 1001 reviews" "
Rating 8 - Good. 176 out of 1001 reviews" "
Rating 6 - Okay. 58 out of 1001 reviews" "
Rating 4 - Poor. 16 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love clean room, close to pool for my kids, easy check in, the only thing we didn’t enjoy that much was the breakfast people jumping into the line, tasting food with fingers, no space where to put the cacerole’s or pot’s tops and is messy , people just don’t respect the food area, Pool area was really nice, after hiking all day believe me we wanted to jump into the jacuzzi but it was broken, but things happen it was ok, we are coming back every single time we come back to the arches
Stayed 2 nights in Apr 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel that appears to be well cared for and maintained. Very comfortable.
Stayed 2 nights in Apr 2024
Response from Wyatt on Apr 30, 2024
Thank you!

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Wyatt on Apr 30, 2024
Thank you!

8/10 Good

Bettina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
xxx
Stayed 1 night in Apr 2024
Response from Wyatt on Apr 25, 2024
Thank you!

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new property and pool! The room was very large, comfortable bed, and impeccably clean. Also, the breakfast was delicious, with many options to choose from. We will definitely stay at this property again.
Stayed 2 nights in Apr 2024
Response from Wyatt on Apr 24, 2024
Thank you!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2024
Response from Wyatt on Apr 24, 2024
Thank you!

10/10 Excellent

SHAHID

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i was missing in my room was microwave.
Stayed 3 nights in Apr 2024
Response from Wyatt on Apr 22, 2024
Thank you for your review and feedback!

10/10 Excellent

Eileen, Aberdeen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay here and it’s been a great spot for us.
Stayed 1 night in Apr 2024
Response from Wyatt on Apr 22, 2024
Thank you!

10/10 Excellent

Darrell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks work well
Stayed 2 nights in Apr 2024
Response from Wyatt on Apr 22, 2024
Thank you!

10/10 Excellent

Helaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone who works there is very friendly. The pool and hot tub are wonderful and the room is large and spacious. It is quiet also.
Stayed 4 nights in Apr 2024
Response from Wyatt on Apr 17, 2024
Thank you!

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, still fairly new, and the staff did a nice job overall. A bit noisy with thin walls and lots of kids, and a few details like breakfast and coffee(!) could use upgrading. But overall we had a nice stay.
Stayed 4 nights in Apr 2024
Response from Wyatt on Apr 12, 2024
Thank you!

10/10 Excellent

MAGIE, PACIFIC PALISADES

Stayed 1 night in Mar 2024
Response from Wyatt on Apr 30, 2024
Thank you!

10/10 Excellent

Tyler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful for our family with small children. The pool and hot tub were amazing. Breakfast was convenient and easy, though it gets busy after 8am! One day we got there right when it started and hardly anyone was there.
Stayed 2 nights in Apr 2024
Response from Wyatt on Apr 9, 2024
Thank you!

8/10 Good

Seth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only feedback to the property is, soft-closing room doors. We had people running up and down the halls, opening and slamming doors until 1 -2 am. I understand not everyone is in “small family mode” but slamming doors could be fixed I think.
Stayed 1 night in Apr 2024
Response from Wyatt on Apr 9, 2024
Thank you!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Wyatt on Apr 18, 2024
Thank you!

10/10 Excellent

art

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, good breakfast, nice people! Parking can get scarce if arriving late. Overall a great experience.
Stayed 2 nights in Mar 2024
Response from Wyatt on Apr 3, 2024
Thank you!

10/10 Excellent

Jayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for families! Pool and Hot tub were perfect. Hotel was clean, room was perfect size for our family of 5. Great location to the parks and downtown. Breakfast was good and variety of items.
Stayed 1 night in Mar 2024
Response from Wyatt on Mar 26, 2024
Thank you!

10/10 Excellent

Jessica, Portage

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great resort. We loved the property and pool/hot tub, breakfast was free and pretty good. Room was newer, clean- mattresses were decent (not the best but ok), pillows were pretty uncomfortable. But we enjoyed it, GREAT location!!
Stayed 3 nights in Mar 2024
Response from Wyatt on Mar 26, 2024
Thank you for your review and feedback!

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gate between the casitas and the pool was broken and didn’t lock. Cars were dropping off kids in the casita parking lot so they could swim without staying at the hotel, it was broken our entire visit. Breakfast was below average and depleted most of the time. Ordered a pizza for lunch and it was a DiGiorno. Ordered 1 domestic 12 oz. Coors Light, it was $7.50! Other than that, it was very nice and clean with friendly staff.
Stayed 3 nights in Mar 2024
Response from Wyatt on Mar 21, 2024
Thank you for your review and feedback!

10/10 Excellent

Clint

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is amazing.
Stayed 4 nights in Mar 2024
Response from Wyatt on Mar 19, 2024
Thank you!

10/10 Excellent

Tristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice, clean, the pool & hot tub were great & water was heated. Have a litte store for extra necessities if needed. Just wish pool area was open longer than 10p.m & the breakfast was better. Other than that this motel was great! Will be staying again...
Stayed 1 night in Mar 2024
Response from Wyatt on Mar 19, 2024
Thank you for your review and feedback.

10/10 Excellent

Chrissy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a new hotel. It wasn’t even on Google maps yet. The accommodations were very nice. Breakfast was amazing. Best hotel breakfast I have had. I usually want to avoid hotel breakfasts but this one was superb. The workout room and pool and jacuzzi were perfect after a day of hiking. And I just have to say on our way in one of our suitcase wheels broke. One of the maintenance guys offered to fix it for us. Can’t say enough good things about this hotel. Oh! The infused strawberry water was SO good!
Stayed 2 nights in Mar 2024
Response from Wyatt on Mar 19, 2024
Thank you for your review and feedback.

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice property, very accessible.
Stayed 5 nights in Mar 2024
Response from Wyatt on Mar 14, 2024
Thank you!

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and the pool and hot tub were an awesome part of our trip!
Stayed 3 nights in Mar 2024
Response from Wyatt on Mar 14, 2024
Thank you!

8/10 Good

Prudence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Wyatt on Mar 14, 2024
Thank you!

10/10 Excellent

Ubaldo

Stayed 2 nights in Feb 2024
Response from Rachelle on Mar 10, 2024
Thank you for your review!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice views. Good location.
Stayed 1 night in Mar 2024
Response from Rachelle on Mar 10, 2024
Thank you for your review!

10/10 Excellent

erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from BreeAnna on Mar 3, 2024
Thank you for your feedback.

10/10 Excellent

Niel

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was wonderful! Staff was top notch! Alma and the gentleman for Turkey and all of the staff were so friendly to us and our dog! The breakfast was also really nice… lots of healthy choices. The pool is AMAZING!!
Stayed 1 night in Feb 2024
Response from BreeAnna on Mar 3, 2024
Thank you for your review, we're thrilled to hear that you enjoyed your stay with us and that our staff. We hope to see you next time.

10/10 Excellent

Cari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. I loved the room and will definitely stay here again.
Stayed 2 nights in Feb 2024
Response from BreeAnna on Feb 26, 2024
Thank you for your feedback.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from BreeAnna on Mar 3, 2024
Thank you for your feedback.

8/10 Good

Omar, Eagle Mountain

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This property was nice, clean, and the beds and pillows were very comfortable. Staff was nice. Our bad experience was at check-in. As I usually do, I ask we we can get a room with a view (understanding that it might not happen, it will be ok but it never hurts to ask), instead of the common "sorry, we don't have anything available", the young lady said "aw, you only booked the double queen room, so you can't have the view". Wow, it was almost funny, but she was serious! The funny thing came when she said "we do housekeeping every other day"... and then I asked "awwww, is that because we only booked the double queen room?" LOL. I understand that off season rates are cheaper, but the tall and pretty young lady didn't have to make us feel like Hyatt was doing us a favor by letting us stay there. Maybe it was because we booked through Expedia? Hmmm, we'll never know. Anyways, the rest of the staff was nice and again, the property was great, and I even enjoyed the view of the rock hill wall view from my comfy bed with plush pillows...
Stayed 2 nights in Feb 2024
Response from BreeAnna on Mar 3, 2024
Thank you for sharing your feedback with us. We're glad to hear that you found our property nice, clean, and enjoyed the comfort of our beds and pillows. We apologize for any inconvenience you experienced during check-in. Our goal is always to provide excellent service to all our guests, regardless of room type or booking method.We appreciate your understanding that room requests are subject to availability, and we regret any misunderstanding that may have occurred during your interaction with our staff. Rest assured, we take your feedback seriously and will address this matter with our team to ensure better communication in the future.

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, staff was excellent, nice little bar to have a drink as well
Stayed 1 night in Feb 2024
Response from BreeAnna on Feb 26, 2024
Thank you for your review., we hope to see you next time.

8/10 Good

Richard

Great place
Stayed 1 night in Feb 2024
Response from BreeAnna on Feb 25, 2024
Thank you for your feedback.

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from BreeAnna on Feb 25, 2024
Thank you for your review.

10/10 Excellent

Andrea, Polson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Wonderful beds and it was very clean. Quiet and secure.
Stayed 1 night in Feb 2024
Response from Wyatt on Feb 23, 2024
Thank you!

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and updated. Good breakfast.
Stayed 2 nights in Feb 2024
Response from BreeAnna on Feb 20, 2024
Thank you for your feedback.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 2 nights in Feb 2024
Response from Wyatt on Feb 15, 2024
Thank you!

6/10 Okay

Justin

Stayed 2 nights in Feb 2024
Response from Rachelle on Feb 9, 2024
Thank You!

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from BreeAnna on Feb 4, 2024
Thank you for your review.

10/10 Excellent

katherine

Traveled with partner
Liked: Staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2024
Response from BreeAnna on Feb 4, 2024
Thank you for your feed back.

10/10 Excellent

Daniel

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from BreeAnna on Feb 4, 2024
Thank you for your review.

10/10 Excellent

Barb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hot tub
Stayed 1 night in Jan 2024
Response from BreeAnna on Jan 29, 2024
Thank you for your review.

10/10 Excellent

Anne-Lindsey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Loved the location. I will be back.
Response from BreeAnna on Jan 23, 2024
Thank you for your review. We hope to see you next time.

10/10 Excellent

Mary Jo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice - contemporary property
Stayed 1 night in Jan 2024
Response from Rachelle on Jan 19, 2024
Thank you for your review

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Best in Moab!
Large room, updated and very clean. The hot tub is huge and the breakfast buffet is delicious. We have stayed here many times, it's always a great experience.
Stayed 2 nights in Jan 2024
Response from Rachelle on Jan 19, 2024
Thank you for your review

8/10 Good

emily

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Rachelle on Jan 10, 2024
Thank you for your review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Kind of disappointed...
The service was less than expected, especially in the restaurant/bar. Housekeeping was noisy in the mornings and rousted guests up by 8AM even though check out is posted for noon. The hotel boasts Tempur-Pedic beds, which was a deciding factor for our stay, they do not have these beds, very disappointing.
Stayed 2 nights in Jan 2024
Response from Rachelle on Jan 10, 2024
Thank you for your review

6/10 Okay

Xiaolong, Seal beach

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This Hyatt place is way below than most of Hyatt place hotels.
Stayed 1 night in Dec 2023
Response from Rachelle on Jan 10, 2024
Thank you for your review

10/10 Excellent

Anne

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Entire hotel was extremely clean. Our room was nice and spacious which is great especially when traveling with a pup.
Stayed 1 night in Jan 2024
Response from Rachelle on Jan 10, 2024
Thank you for your review