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Reviews of River Canyon Lodge

2 out of 5
River Canyon Lodge
71 W 200 N, Moab, UT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 275 out of 449 reviews" "
Rating 8 - Good. 129 out of 449 reviews" "
Rating 6 - Okay. 31 out of 449 reviews" "
Rating 4 - Poor. 11 out of 449 reviews" "
Rating 2 - Terrible. 3 out of 449 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

anna

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was extremely noisy- the people above us walked around all evening and woke us up when they used the bathroom in the night- and in the morning as the floorboards squeaked so loudly You could hear snoring from the room next door - for a purpose built hotel it was shocking how bad the sound was between rooms
Stayed 2 nights in Apr 2024

8/10 Good

Narayanan, Gaithersburg

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Property was clean and neat. Showers were little hard to work with. We had 2 rooms. In one room, the shower functionality was not working.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 26, 2024
Thank you for your feedback, . We hope you enjoyed our heated pool, large spa, coffee bar, free wifi, ample parking, newly renovated room with mini fridge, microwave, guest safe, and easy walking distance to downtown shops and cafes. We do hope to see you again!

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 26, 2024
We are thrilled you enjoyed your stay with us. Hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Ermenia

Liked: Cleanliness, staff & service, property conditions & facilities
Wall decor thoughtful and space is very clean.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 26, 2024
Thank you for your feedback, we are glad you anjoyed your stay with us and we hope we get the opportunity to have you back again!

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms have been recently updated and are very nice. Three hooks by the door for bags, etc. Completely new bathroom, nice window coverings including room darkening shades that let no light in on the sides. Comfortable bed and pillows. No drawers and minimal hanging space. Friendly and helpful staff. One block to Main Street with many nice shops. Lots of nearby restaurants including a food truck park across the street from their back parking lot. Outside, the building looks a little older but very nice inside.
Stayed 3 nights in Apr 2024
Response from Front Desk on Apr 26, 2024
Thank you for sharing your expederience. We are thrilled that you appreciate our efforts to provide a great customer experience. Your recommendation means a lot to us and we do hope to have the pleasure of welcoming you back again soon.

10/10 Excellent

Reilly

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Front Desk on Apr 26, 2024
Thank you for your feedback, we appreciate your stay!

8/10 Good

Ross

Traveled with family
Cool spot nestled right in Moab, but off the main street
Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 24, 2024
Thank you for your feedback, are are happy you enjoyed your stay with us and hope to see you again

10/10 Excellent

xusheng

Liked: Cleanliness, staff & service, property conditions & facilities
good stay
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 24, 2024
Thank you for your feedback! we hope to see you again!

6/10 Okay

paul, Warren

Traveled with partner
Liked: Staff & service
This is an average hotel, the pluses are the location right in town, (Thai place across the street is excellent!) and price point. Minuses are small room, so-so cleanliness and old threadbare towels and sheets. If you just need a place to crash and don’t mind that it’s a good option.
Stayed 3 nights in Apr 2024
Response from Front Desk on Apr 24, 2024
Thank you for sharing you r experience with the different towesl we have at our property. Pool towels are typically thinner and more absorbant, ideal for drying off after a swim. Room towels are more plush and bigger for comfort after a nice shower. We do hope we get the chance to see you again!

10/10 Excellent

Joan, Marlborough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Fron Desk on Apr 24, 2024
Thank you for your feedback, we appreciate your stay and hope to see you again!

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations here were wonderful! Well appointed, warm & welcoming staff, very conveniently close to restaurants & shopping, nearby parks, and close to highway to get to national park. Loved staying here!
Stayed 3 nights in Apr 2024
Response from Front Desk on Apr 23, 2024
Thank you so much for sharing your experience. We’re delighted to hear that you found the accommodation comfortable. We are thrilled that you appreciate our efforts to provide a great customer experience. Your recommendation means a lot to us and we truly hope to have the pleasure of welcoming you back again soon.

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and friendly staff.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 23, 2024
We are thrilled you enjoyed your stay with us. Hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Douglas

Traveled with partner
Liked: Property conditions & facilities
Great room.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 23, 2024
Thank you for staying at the River Canyon Lodge. We are happy that you enjoyed your stay, and hope you’ll visit again.

8/10 Good

Charles Granville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was meticulous
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 23, 2024
We are thrilled you enjoyed your stay with us. Hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but recently updated. No breakfast but 24-hour coffee. Friendly staff. Great location.
Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 26, 2024
Thank you for staying at the River Canyon Lodge. We are happy that you enjoyed your stay, hope you’ll visit again.

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Used pool and hot tub daily. A hotel is a block off the Main Street and relatively quiet. Air conditioning was a plus. Staff friendly and helpful. Room was a bit small but made it work.
Stayed 6 nights in Apr 2024
Response from Front Desk on Apr 23, 2024
Thank you for staying at the River Canyon Lodge. We are happy that you enjoyed your stay, and hope you’ll visit again.

10/10 Excellent

Tamsel, Rainier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 20, 2024
We are thrilled you enjoyed your stay with us. Hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property
Stayed 3 nights in Apr 2024
Response from Front Desk on Apr 19, 2024
Thank you fo ryour feedback, we appreciate your stay and hope to see you again!

10/10 Excellent

Janice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a lovely place. One block off the Main Street. Easy to get to and stores are close by.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 18, 2024
Thank you for your feedback, we are thrilled you enjoyed your stay with us and hope to see you again!

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and beautiful
Stayed 3 nights in Apr 2024
Response from Front Desk on Apr 17, 2024
Thank you for your feedback, we are glad you enjoyed your stay with us! We hope to see you again!

10/10 Excellent

Michael, Sawyer

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a nice place. Very clean. Appeared newly remodeled. Comfortable bedding and linens. Is a block off the main highway so highway noise was minimal. TV reception was poor. Most of the time was no signal. Wifi was very good so offsets. Do recommend and would stay again.
Stayed 3 nights in Apr 2024
Response from Front Desk on Apr 17, 2024
Thank you for staying at the River Canyon Lodge. We are happy that you enjoyedyour stay, hope you’ll visit again.

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, so close to the Main Street. Could walk to breakfast or dinner. They have coffee 24 hours to fuel up for your morning hike. Super nice staff. Highly reccomend.
Stayed 3 nights in Apr 2024
Response from Front Desk on Apr 17, 2024
We are thrilled you enjoyed your stay with us. Hope to have the pleasure ofwelcoming you back soon.

8/10 Good

Quang, Santa Ana

Liked: Staff & service, property conditions & facilities
Good stay!
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 17, 2024
Thank you for your feedback, we appreciate your stay!

8/10 Good

Denise, Sparks

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 17, 2024
Thank you for your feeback, we appreciate your stay

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lodge has a lot of style, not just a generic hotel. Everything in the room worked, especially the A/C! Impressed with the nice bath vanity, new tiled tub shower, wonderfully scented toiletries, good quality towels and comfy bed. The price point was really good and location in Moab is close to Main Street that we enjoyed strolling in the evening for dinner and souvenir shopping. Would stay here again!
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 14, 2024
Thank you for sharing your wonderful experience. We’re delighted to hear that you found the accommodation comfortable, your recommendation means a lot to us and we truly hope to have the pleasure of having you back again soon.

8/10 Good

Kelsey

Traveled with family and small children
Liked: Staff & service
Very loud, you can hear all of your "neighbors". But the location is so great that it mostly makes up for it. The cozy king is very cozy. We had our son with us who sleeps in a pack 'n play and it only fit after we moved the bed against the wall. There were also some cleanliness issues (stained towels and dirty walls). But again, given the location and price, we'd probably still stay here again.
Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 14, 2024
Thank you for your feedback. We hope you enjoyed our 24 hour coffee bar, free wifi, ample parking, newly renovated room with mini fridge, microwave, guest safe, and easy walking distance to downtown shops and cafes. We offer 6 room types to accommodate our guests’ different needs. From a single King to suites with two bedrooms, a kitchen and living room. We hope we have the opportunity to host you next time in another room type that may fit your needs better.

8/10 Good

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good time at this comfortable and quiet hotel. Didn’t know until arrival that the pool and hot tub were under construction, this would have been nice after a long day of hiking. Would have enjoyed either a complementary pastry or breakfast item in the morning or some kind of snack in the evening. The fire in the lobby was cozy and seating area was also nice. Close to all the local coffee and restaurants. Overall great stay!
Stayed 4 nights in Apr 2024
Response from Front Desk on Apr 14, 2024
Thank you for your feedback. While our pool and hot tub are seasonal and were undergoing a renovation we hope you had a nice stay and enjoyed our 24 hour coffee bar, free wifi, ample parking, newly renovated room with mini fridge, microwave, guest safe, and easy walking distance to downtown shops and cafes.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
It was a small room however they had very nice interior design that was both pretty and intentional about it's function for travelers.
Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 12, 2024
Thank you for your feedback, we are happy to hear you enjoyed your stay. We do hope we get the pleasure of seeing you again!

10/10 Excellent

emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 13, 2024
Thank you for staying at the River Canyon Lodge. We are happy that you enjoyed your stay, hope you’ll visit again.

10/10 Excellent

Siu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the wood or laminate floor inside the room. Having a sink and countertop outside the bathroom was convenient to wash fruits and hands. Plenty of parking. Quiet neighborhood. There were so many dining options, supermarket and shops, within walking distance. Also, the automatic blinds were easy to operate. I would definitely come back next time.
Stayed 2 nights in Mar 2024
Response from Front Desk on Apr 10, 2024
Thank you for your feedback. We’redelighted to hear that you found the accommodation comfortable. We are thrilledthat you appreciate our efforts to provide a great customer experience. Yourrecommendation means a lot to us and we hope to have the pleasure ofwelcoming you back again soon.

8/10 Good

Sheldon

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 10, 2024
Thank you for your feedback, we are glad you enjoyed your stay and hope we get the chance to host you again!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new hotel.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 10, 2024
Thank you for your feedback, we are thrilled you enjoyed your stay with us and we hope to have the pleasure ofseeing you again soon.

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Good information. Efficient
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 7, 2024
Thank you for your feedback, we appreciate your stay!

10/10 Excellent

Don

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute rooms although small. Well equipped and clean. just wish they had in room coffee makers.
Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 6, 2024
Thank you for your feedback, we appreciate your stay!

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect location! Lots of eateries and shopping within walking distance. And a fabulous food truck park is pretty much in their back yard. Tons of options for food.
Stayed 1 night in Apr 2024
Response from Customer Care Manager on Apr 6, 2024
Thank you for your feedback! Your review will help other foodies to plan their gastronomic experience in Moab. Hope to have the pleasure of hosting you again.

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Care Manager on Apr 6, 2024
Thank you for your feedback!

8/10 Good

Michelle A

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice but the room above us we could hear the floor creek while they walked and also when they talked we could hear them arguing.
Stayed 1 night in Mar 2024
Response from Front Desk on Apr 5, 2024
Thank you for your feedback, we appreciate your stay

6/10 Okay

jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are TINY and I mean tiny by American standards. It was just my son and I in a queen room. No room to move and I mean none! Thankfully it was a place to sleep and not live.
Stayed 2 nights in Mar 2024
Response from Front Desk on Apr 5, 2024
Thank you for your feedback, our Cozy King room in which you stayed clearly states the dimensions of the room when booking. We do offer 6 room types to accommodate our guests’ different needs. From the Cozy King to our suite with two bedrooms, a kitchen and living room. We hope we have the opportunity to host you next time in another room type that may fit your needs better.

10/10 Excellent

Lottie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The pool and hot tub were out of order. The hot chocolate machine was also broken. However the room was clean and comfortable.
Stayed 2 nights in Mar 2024
Response from Customer Care Manager on Apr 5, 2024
Our hardworking housekeeping department will be happy to know you enjoyed your stay. We are also disappointed that the hot chocolate choice in automated coffee machine was not working due to the misaligned hopper. The alternative selection of French Vanilla drink was a crowd pleaser. We hope we will have the pleasure of hosting you again when you are in beautiful Moab.

8/10 Good

Greg

Stayed 1 night in Mar 2024
Response from Front Desk on Apr 23, 2024
Thank you for your feedback, we appreciate your stay!

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
location cleaniness
Stayed 2 nights in Mar 2024
Response from Front Desk on Apr 1, 2024
Thank you for your feedback, we appreciate your stay!

8/10 Good

Mirna

Liked: Cleanliness
Disliked: Staff & service
.
Stayed 2 nights in Mar 2024
Response from Front Desk on Apr 1, 2024
Thank you for your feedback, we hope to see you again!

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice job with renovations
Stayed 3 nights in Mar 2024
Response from Front Desk on Mar 31, 2024
Thank you for your feedback, we appreciate your stay and hope to see you again

10/10 Excellent

Jeannette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated. Beautiful rooms.
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 30, 2024
Thank you for your feedback, we hope to see you again!

10/10 Excellent

Matthew, FLAGSTAFF

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated restrooms & rooms which are small but very comfortable. Rooms and facility are very clean and close to everything. Has a very nice lodge style seating area in the lobby. Great staff and service.
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 27, 2024
Thank youfor your feedback, we are happy you enjoyed your stay and hope to see you again!

10/10 Excellent

Elliana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I had previous accommodations, but chose to stay here after those plans fell through. We were able to get a room the day of, and the service was great! This was a super convenient location, perfectly walkable to Main Street Moab for shopping and food. Would definitely recommend!
Stayed 3 nights in Mar 2024
Response from Front Desk on Mar 26, 2024
Thank you for your feedback! We are happy that you enjoyed your stay with us and hope to see you again!

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 24, 2024
Thank you for your feedback, we appreciate your stay!

10/10 Excellent

Allison

Stayed 1 night in Mar 2024
Response from Front Desk on Apr 13, 2024
We are thrilled you enjoyed your stay with us. We hope to have the pleasure of welcoming you back soon.

8/10 Good

Kurt

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a budget hotel so there aren’t many amenities. But, the staff was very friendly and check in was fast. Everything was very clean and quiet. Perfect for a quick weekend getaway. I gave it an overall 4 rating so you don’t think you are getting a luxury hotel.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 24, 2024
Thank you for yourfeedback, we appreciate your stay.