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Reviews of The Gonzo Inn

2.5 out of 5
The Gonzo Inn
100 W 200 S, Moab, UT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 321 out of 497 reviews" "
Rating 8 - Good. 127 out of 497 reviews" "
Rating 6 - Okay. 31 out of 497 reviews" "
Rating 4 - Poor. 11 out of 497 reviews" "
Rating 2 - Terrible. 7 out of 497 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from The Gonzo Team on Apr 23, 2024
Thank you for the review. We are glad that you enjoyed your stay. Looking forward to host you again!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Gonzo Team on Apr 18, 2024
Thank you for the review. We are glad that you enjoyed your stay. Looking forward to hosting you again!

8/10 Good

naomi

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was much nicer than I expected it to be. We even got a room with a back door which was great for the dogs to run in the grass outside.
Stayed 1 night in Apr 2024
Response from The Gonzo Team on Apr 13, 2024
Thank you for the review. We do our best to provide the rooms which you can be most comfortable with your furry babies. Looking forward to hosting you again!

8/10 Good

Jonah

Liked: Cleanliness, staff & service, property conditions & facilities
We've stayed at the Gonzo Inn several times. Management and staff were great! Room was comfortable, although voices in adjoining room were evident. Shower could use updating and lotion/shampoo/conditioner bottles could be larger/easier to get product out.
Stayed 2 nights in Apr 2024
Response from The Gonzo Team on Apr 10, 2024
Thank you for the review. We would like to know about the noise that we could offer a room change according to availability. Toiletries are settled for daily use at check in but front desk is available to provide you more. It was a pleasure to assist you, we would like to host you again and assist you more next time!

6/10 Okay

Kurt, Carmel

Traveled with family
Liked: Staff & service
The property seemed a bit tired, worn, and dirty. Location in downtown Moab is fine if that is what you are looking for. The room was ample size but the trade off is a tired property which, in our car, smelled of pets.
Stayed 1 night in Apr 2024
Response from The Gonzo Team on Apr 8, 2024
We are glad that you enjoyed our unique location. We are proud to celebrate our 25th year anniversary and being remodeled property which do renovations regularly. Cleaning is priority for us and one of the reasons of preference according to the feedbacks. We are cleaning the pet rooms with different method with specialized chemicals. We would like to know more while your stay to be able to assist you. We would love to host you again and assist you more next time!

10/10 Excellent

Nicole

Stayed 2 nights in Apr 2024
Response from The Gonzo Team on Apr 24, 2024
Thank you for the review. Looking forward to hosting you again!

10/10 Excellent

Danica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were so nice and helpful. We had reservations and were driving from out of town, the front desk called to check on us as we were running behind for our check in. They were very accommodating so we didn’t have any problems getting to our room. Highly recommend and we can’t wait to come back and stay again.
Stayed 1 night in Mar 2024
Response from The Gonzo Team on Mar 31, 2024
Thank you for the review. We are glad that you enjoyed your stay. It was pleasure to assist you, looking forward to hosting you again!

10/10 Excellent

Tia, Freeville

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Mar 2024
Response from The Gonzo Team on Mar 17, 2024
Thank you for the review. We are glad that you enjoyed your stay. Looking forward to hosting you again!

10/10 Excellent

Marlise

Stayed 2 nights in Feb 2024
Response from The Gonzo Team on Mar 21, 2024
Thank you for the review. We are glad that you enjoyed your stay. Looking forward to see you again!

10/10 Excellent

Darl

Stayed 2 nights in Feb 2024
Response from The Gonzo Team on Mar 21, 2024
Thank you for the review. We are glad that you enjoyed your stay. Looking forward to host you again!

4/10 Poor

Oliver Grosche

Stayed 1 night in Dec 2023
Response from The Gonzo Team on Feb 4, 2024
We would like to know more about your experience while your stay. Looking forward to see you again and assist you more next time!

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from The Gonzo Team on Dec 24, 2023
Thank you for the review. We are looking forward to hosting you again!

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is quirky in a good way. We enjoyed clean rooms and having a hotel close to but not on the Main Street through town. We were less than a block away and could walk to most shops & restaurants in town. The rooms seemed on the small side and the walls were thin so we could easily hear our neighbors. But the decor was a bit different from a standard chain hotel and we had a nice personal patio overlooking the walking path with comfortable chairs so we could enjoy our morning coffee & tea.
Stayed 2 nights in Nov 2023
Response from The Gonzo Team on Nov 20, 2023
Thank you for the review. We are glad that you enjoyed your stay. We are boutique hotel and our aim is to give detailed orientated service. We wish to hear from you while your stay and be able to change your room. We are looking forward for your next stay and hope to assist you more next time!

10/10 Excellent

Mary Jo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful property. Full of personality, clean and so comfortable.
Stayed 1 night in Nov 2023
Response from The Gonzo Team on Nov 19, 2023
Thank you for the review. We are glad that you enjoyed your stay. Looking forward to hosting you again!

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Response from The Gonzo Team on Nov 15, 2023
Thank you for the review. We are glad that you enjoyed your stay. Looking forward to hosting you again!

10/10 Excellent

Scott

Stayed 2 nights in Nov 2023
Response from The Gonzo Team on Nov 6, 2023
Thank you for the review. Looking forward to hosting you again!

10/10 Excellent

Chris

Stayed 1 night in Oct 2023
Response from The Gonzo Team on Nov 23, 2023
Thank you for the review. We are glad that you enjoyed your stay. Looking forward to hosting you again!

10/10 Excellent

Lisa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from The Gonzo Team on Oct 26, 2023
Thank you for the review. We are glad that you enjoyed your stay. Looking forward to hosting you again

10/10 Excellent

Anna

Traveled with partner
Very lovely property❣️
Stayed 1 night in Oct 2023
Response from The Gonzo Team on Oct 26, 2023
Thank you for the review. We are glad that you enjoyed your stay. Looking forward to hosting you again!

10/10 Excellent

Terry L.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute and unique facility. No elevator, so carrying your suitcase to second floor rooms can be a challenge. Balcony was a nice touch and pleasant. The cafe was great, good food and friendly staff.
Stayed 1 night in Oct 2023
Response from The Gonzo Team on Oct 21, 2023
Thank you for the review. We would be pleased to help with your lugagges and also would change your room to first floor if you have asked, according to availability. We are glad that you enjoyed your stay. Looking forward to hosting you again and assist you more next time!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from The Gonzo Team on Oct 21, 2023
Thank you for the review. We are glad that you enjoyed your stay. Looking forward to hosting you again!

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from The Gonzo Team on Oct 17, 2023
Thank you for the review. We are glad that you enjoyed your stay. Looking forward to hosting you again!

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Gonzo Inn. Front Desk was extremely helpful, especially on very busy weekend. Room was spacious, clean and attractive. Great location and nice amenities including heated pool, hot tub and breakfast vouchers.
Stayed 1 night in Oct 2023
Response from The Gonzo Team on Oct 16, 2023
Thank you for the review. We are glad that you enjoyed your stay. It was pleasure to serve you, looking forward for your next stay!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from The Gonzo Team on Sep 29, 2023
Thank you for the review. We are glad that you enjoyed your stay. Looking forward to hosting you again!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the patio, the hotel felt personal, very friendly staff and nice on-site breakfast cafe.
Stayed 3 nights in Sep 2023
Response from The Gonzo Team on Sep 28, 2023
Thank you for the review. We are glad to make your stay comfortable. It was pleasure to assist you, looking forward to hosting you again!

10/10 Excellent

Kristine

Stayed 1 night in Sep 2023
Response from The Gonzo Team on Sep 18, 2023
Thank you for the review. We are glad that you enjoyed your stay. Looking forward to hosting you again!

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from The Gonzo Team on Sep 17, 2023
Thank you for the review. We are glad that you enjoyed your stay. Looking forward to hosting you again!

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, close to good dining
Stayed 3 nights in Sep 2023
Response from The Gonzo Team on Sep 17, 2023
Thank you for the review. We are glad that you enjoyed your stay and our unique location. Looking forward to hosting you again!

10/10 Excellent

EJ

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel I have stayed at in a while! Room was awesome and loved the patios! Breakfast is wonderful, and the hot tub and pool were great! Only con was that the locks on the doors are a bit confusing and we locked ourselves out twice, luckily they were super friendly about letting us back in. Traveling with a cat and he has a great time.
Stayed 1 night in Aug 2023
Response from The Gonzo Team on Sep 7, 2023
Thank you for the review. We are glad that you enjoyed your stay. It was pleasure to assist you, looking forward to host you and your furry baby again!

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and cafe staff very helpful! Breakfast was delicious!
Stayed 2 nights in Aug 2023
Response from The Gonzo Team on Sep 1, 2023
Thank you for the review. We are glad that you enjoyed your stay. It was pleasure to assist you, looking forward to hosting you again!

10/10 Excellent

Stephen, Charleston

Liked: Cleanliness, staff & service, property conditions & facilities
Great Property!
Stayed 2 nights in Aug 2023
Response from The Gonzo Team on Aug 28, 2023
Thank you for the review. We are glad that you enjoyed your stay. Looking forward to hosting you again!

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Aug 2023
Response from The Gonzo Team on Aug 24, 2023
Thank you for the review. We are glad that you enjoyed your stay. Looking forward to hosting you again!

10/10 Excellent

Melissa

Stayed 1 night in Aug 2023
Response from The Gonzo Team on Sep 17, 2023
Thank you for the review. We are glad that you enjoyed your stay. Looking forward to hosting you again!

10/10 Excellent

Sheena, Axminster

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent place to stay in Moab
Stayed 1 night in Aug 2023
Response from The Gonzo Team on Aug 18, 2023
Thank you for the review. We are glad that you enjoyed your stay. Looking forward to hosting you again!

6/10 Okay

Heidi

Liked: Cleanliness, property conditions & facilities
Beautiful, clean, spacious room. Wifi wasn´t working at all.
Stayed 1 night in Aug 2023
Response from The Gonzo Team on Aug 10, 2023
Thank you for the review. We are glad that you enjoyed your stay. There was power outage in town during your stay, wifi problem was related to electricity. There is free wifi in hotel and in all rooms. Looking forward to hosting you again!

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from The Gonzo Team on Aug 8, 2023
Thank you for the review. Looking forward to hosting you again!

10/10 Excellent

KELLI

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great little spot conveniently located to everything but just far enough away it's quaint. Loved it! Will definitely be back.
Stayed 1 night in Jul 2023
Response from The Gonzo Team on Aug 4, 2023
Thank you for the review. We are glad that you enjoyed your stay and our unique location. Looking forward to see you again!

4/10 Poor

KALLI

Disliked: Staff & service, property conditions & facilities
The good: the first floor room had a private patio that I could easily access my car from. A/C worked well. Front desk clerk brought my sack breakfast to me shortly after check-in (see below). The bad: the room smelled of fresh paint and the furniture was dated (think 1970's- 80's). The room was very dark despite turning on every light available. The bed was so soft that it just seemed old with lots of padding on top. The early breakfast (before 7am) that I had to turn in the voucher for a full restaurant breakfast for- was replaced with 3 items (a banana, a small bottle of apple juice and a muffin). In short- the overall feel of the place was that it was probably good 20 years ago.
Stayed 1 night in Jul 2023
Response from The Gonzo Team on Aug 1, 2023
We are sorry to hear about your experience. We would like to hear from you while your stay. We refurbished the rooms this year but nothing made recently. We assigned you the second floor but as you asked for first floor, we changed it. We could do again according to availability. We have dark curtains due to privacy; if you did not want to open it, you would missed the daylight. We have more than one lighting options but we will consider it according to your review. We are changing the toppers per guest request. Breakfast hours are between 7am-11 am and it is mentioned on check in instructions also on website. As you will be earlier, front desk went ahead and prepared to go breakfast for your next day as guest pleasure is our priority. Breakfast items for the next day can be limited due to health regulations. We would like to assist you more next time!

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful atmosphere. Pool area and the property are extremely clean and well kept.
Stayed 1 night in Jul 2023
Response from The Gonzo Team on Jul 31, 2023
Thank you for the review. We are pleased that you enjoyed your stay. Looking forward to hosting you again!

10/10 Excellent

Scott

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Amazing staff, great rooms, convenient to downtown Moab. Highly recommend if you’re visiting the area.
Stayed 2 nights in Jul 2023
Response from The Gonzo Team on Jul 29, 2023
Thank you for the review. We are glad that you enjoyed your stay and our unique location. Looking forward to hosting you again!

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from The Gonzo Team on Jul 23, 2023
Thank you for the review. Looking forward to hosting you again!

10/10 Excellent

alison

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Generous rooms, balcony’s, nice staff. Will be back.
Stayed 1 night in Jul 2023
Response from The Gonzo Team on Jul 18, 2023
Thank you for the review. We are glad that you enjoyed your stay. Looking forward to hosting you again

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely lovely property: exceptionally clean and quiet, with comfortable beds. We liked it so much, we decided to return and stay for a week!
Stayed 1 night in Jul 2023
Response from The Gonzo Team on Jul 12, 2023
Thank you for the review. We are glad that you enjoyed your stay, Looking forward to see you soon!

10/10 Excellent

Dwayne

Stayed 1 night in Jul 2023
Response from The Gonzo Team on Jul 12, 2023
Thank you for the review. Looking forward to hosting you again!

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, clean and nice staff. Didn’t like the shared patio on lower level or room off of the parking lot but will ask for different room next time. Can’t wait to stay again!
Stayed 1 night in Jul 2023
Response from The Gonzo Team on Jul 7, 2023
Thank you for the review. We would like to hear more while you are here as we are pleased to assist our guests according to availability. Looking forward to hosting you again!

10/10 Excellent

Billie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My Husband & I were very pleased with this property. Our room was nice & tastefully decorated, the staff was very friendly & the pool/jacuzzi was wonderful. There was only one drawback, the bed was too soft, we typically like a more firm mattress, but we still slept well. Overall we would recommend this hotel.
Stayed 1 night in Jul 2023
Response from The Gonzo Team on Jul 3, 2023
Thank you for the review, We are glad that you enjoyed your stay. We would like to know more about the bed while you are here because we could change the top mattress immediately as it depends to guest request. Looking forward to hosting you again and assist you more next time!

10/10 Excellent

Julie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property has metal throughout and is beautiful. Very friendly staff and the best breakfast around! Spacious and pretty rooms as well!
Stayed 1 night in Jun 2023
Response from The Gonzo Team on Jul 2, 2023
Thank you for the review. We are glad that you enjoyed our lovely cafe. It was pleasure to assist you, looking forward for your next stay!

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from The Gonzo Team on Jun 29, 2023
Thank you for the review. Looking forward to hosting you again!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 4 nights in Jun 2023
Response from The Gonzo Team on Jun 25, 2023
Thank you for the review. Looking forward to hosting you again!

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A gem in Moab and the atmosphere is very spot on!
Stayed 3 nights in Jun 2023
Response from The Gonzo Team on Jun 23, 2023
Thank you for the review. Looking forward to hosting you again!