Property amenity
Check availability

Reviews of Holiday Inn Express Monterey-Cannery Row, an IHG Hotel

2.5 out of 5
Holiday Inn Express Monterey-Cannery Row, an IHG Hotel
443 Wave St, Monterey, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 539 out of 1002 reviews" "
Rating 8 - Good. 329 out of 1002 reviews" "
Rating 6 - Okay. 85 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a great location to cannery row without a hefty price tag. They’re doing renovations so I imagine it’s only going to get nicer. We will definitely be back!
Stayed 2 nights in May 2024

2/10 Terrible

Juan

Disliked: Staff & service, amenities, property conditions & facilities
Everything looks old, dirty and outdated. All kick boards are missing since the carpet was replaced, it smells like paint all throughout the facility. Bath tub was disgusting, old towels and crappy soaps and shampoo.
Stayed 2 nights in Apr 2024
Response from Jose J. on May 4, 2024
Hello Juan,I am sorry to hear the experience you had during your stay was not satisfactory. Unfortunately you have posted this on the wrong hotel as I am not able to find record of your reservation in our system. Our hotel is currently under remodel and every guest that has departed from a remodeled room has given us excellent feedback and are happy with our new upgrades. We hope you come and visit our hotel so that you can experience modern rooms currently being finalized. We wish you best of luck on all your future travels. Thank you, Jose J.Front Desk Manager

10/10 Excellent

Teresita

This holiday express is totally different from the itg
Stayed 1 night in May 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
exelent hotel good location I’m recommend to everyone the breakfast exelent I’m come back for next time I like it,
Stayed 1 night in Apr 2024

10/10 Excellent

Karunakar Reddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Sangeetha

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed only for a night. Very convenient location to walk to the Monterey Bay Aquarium.
Stayed 1 night in Jan 2024

10/10 Excellent

Chantelle

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and staff was very friendly
Stayed 2 nights in Apr 2024

8/10 Good

KING HIM ALAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is superb, consider we are only few minutes walk from main tourist area.
Stayed 1 night in Apr 2024

8/10 Good

MinFeng, New York

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locations is great! Walking distance to the aquarium and the beach to see hermit crabs. Rooms are newly renovated & very comfortable. Breakfast is great!
Stayed 2 nights in Apr 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities
Parking was a plus. Its being renovated, but there were no problems. Didnt even notice any noise or disconfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

yulia

Stayed 2 nights in Mar 2024

10/10 Excellent

Susana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Jayme

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice proximity to things that are walkable. Parking was a little limited for large vehicles but the front staff was helpful to make sure we had somewhere to park. Rooms were clean and comfortable with reasonable prices.
Stayed 1 night in Mar 2024

10/10 Excellent

Nikoleta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2024

10/10 Excellent

BEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a very Prime location, everything was very accessible
Stayed 1 night in Mar 2024

4/10 Poor

Rosario, Fresno

Traveled with partner
Liked: Staff & service
Walls are super thin. You can hear everything. If your room is right by the street, don't plan on getting any rest.
Stayed 1 night in Mar 2024

8/10 Good

Denny

Traveled with family and small children
Proximity to the aquarium and Cannery Row
Stayed 1 night in Mar 2024

10/10 Excellent

MITRYA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Feb 2024

6/10 Okay

randy, Clovis

Liked: Cleanliness, staff & service, property conditions & facilities
Great location great price
Stayed 1 night in Feb 2024

10/10 Excellent

Marcy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Feb 2024

10/10 Excellent

Mary

Stayed 1 night in Feb 2024

10/10 Excellent

Oksana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Zhuoying

Liked: Cleanliness, staff & service, property conditions & facilities
good location
Stayed 1 night in Feb 2024

10/10 Excellent

Walter, salisbury

Liked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet. Easy access to Cannery Row.
Stayed 1 night in Jan 2024

10/10 Excellent

Joyce A

Stayed 2 nights in Jan 2024

2/10 Terrible

Adrianna

Liked: Staff & service
Disliked: Room comfort
Not so good
Not so good. The courtyard open motel style made this the noisiest place I ever stayed not to mention the children in the surrounding rooms. I could hear everything and they were running around day and night. The bed was comfortable and the shower was hot.
Stayed 1 night in Jan 2024

6/10 Okay

Alia

Traveled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Miguel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Kyle

Stayed 1 night in Jan 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Young lady that checked us in was wonderful.
Stayed 1 night in Jan 2024

10/10 Excellent

Geoff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in a great location!
Loved the friendly staff. And the location and price point is good. They are undergoing some renovations, but they don’t impact ya much. Wouldn’t hesitate to stay there again
Stayed 1 night in Jan 2024

8/10 Good

Yen, Azusa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Walking distance to Cannery Row, Monterey Aquarium, and Fisherman Wharf. Staff is friendly. Free breakfast and free parking! Coffee and tea station is available all day. The rooms are very simple and basic. However, if you just need a place to lodge overnight and have a busy agenda then this place is perfect!
Stayed 2 nights in Jan 2024

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveler
Great place to stay in Monterey, walking distance to Cannery Row and Aquarium. Free parking was a bonus. Love the staff so nice.
Stayed 2 nights in Jan 2024

8/10 Good

Osvaldo

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel is in a perfect spot. The hotel though seems older so you can hear everything. There is also construction going on there in the hotel currently. Overall a good experience but not amazing.
Stayed 2 nights in Jan 2024

8/10 Good

Qi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Melissa

Stayed 1 night in Dec 2023

2/10 Terrible

aditya

Stayed 2 nights in Dec 2023

8/10 Good

Angela

Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For Family Rooms ( 2 x Queen) to be placed at a location with one flight of steps down, followed by a flight of steps up to reach the room can be daunting to Families travelling with multiple big luggages and young kids.
Stayed 2 nights in Dec 2023

10/10 Excellent

Thomasa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoy my trip. I would recommend to family and friends if they want to come to Monterey.
Stayed 2 nights in Dec 2023

10/10 Excellent

CAMILA

Stayed 4 nights in Dec 2023

10/10 Excellent

Jamila

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2023

10/10 Excellent

Nancy

Stayed 1 night in Dec 2023

10/10 Excellent

Isaac

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend to anyone wanting to stay near cannery row. Easy parking, good breakfast, large and clean rooms
Stayed 1 night in Nov 2023

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service excellent, good breakfast. Clean and spacious room. Great location
Stayed 1 night in Nov 2023