Junior Suite, 1 Bedroom, Kitchen, Corner | Private kitchen | Full-size fridge, microwave, oven, stovetop

Reviews of Hotel Saint-Laurent Montreal

2.5 out of 5
Hotel Saint-Laurent Montreal
191 Rene Levesque Blvd East, Montreal, QC

Reviews

8.6

Excellent

Rating 10 - Excellent. 655 out of 1355 reviews" "
Rating 8 - Good. 497 out of 1355 reviews" "
Rating 6 - Okay. 121 out of 1355 reviews" "
Rating 4 - Poor. 34 out of 1355 reviews" "
Rating 2 - Terrible. 48 out of 1355 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bath tub was kinda gross but great hotel
Stayed 1 night in May 2024

10/10 Excellent

Malee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean.
Stayed 3 nights in May 2024
Response from Jean-Jacques on May 13, 2024
Thank you for your top rating and for your review!We are glad to hear you had a great stay with us and you enjoyed the cleanliness pf the room.Have a great day!

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Jean-Jacques on May 14, 2024
Bonjour et merci pour pour votre très bonne note!Nous sommes ravis que le séjour se soit si bien déroulé!Au plaisir de vous recevoir a nouveau!Cordialement,

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and beddings comfortable, quite, nice staff.
Stayed 1 night in May 2024
Response from Adam Arab on May 13, 2024
Thank you very much for your perfect rating! We're delighted to hear that you had such a wonderful experience during your stay with us. we can't wait to welcome you back for another outstanding stay in the future!

10/10 Excellent

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2024
Response from Adam Arab on May 13, 2024
Thank you very much for your perfect rating! We're delighted to hear that you had such a wonderful experience during your stay with us. we can't wait to welcome you back for another outstanding stay in the future!

2/10 Terrible

fatima

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in May 2024
Response from Jean-Jacques on May 11, 2024
Thank you for sharing your recent stay with us.We are sorry if we couldn't meet your expectations during your last visit, please accept our sincere apologies and don't hesitate to contact us.Warm regards,

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff was great!
Stayed 3 nights in May 2024
Response from Jean-Jacques on May 15, 2024
Greetings from Hotel Saint Laurent Montreal!Thank you so much for your top rating and very nice review!We are delighted you enjoyed the location of the hotel and service provided by our team!We can't wait to welcome you again!Best regards

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Room was clean and beds were very comfy. Also liked the sound proof walls! Prices were very reasonable.
Stayed 3 nights in May 2024
Response from Adam Arab on May 10, 2024
Thank you very much for your perfect rating! We're thrilled to hear that you had such a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations.

10/10 Excellent

Robyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good kitchen
Stayed 4 nights in May 2024
Response from Adam Arab on May 10, 2024
Thank you very much for your perfect rating! We're thrilled to hear that you had such a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations.we can't wait to welcome you back for another outstanding stay in the future!

10/10 Excellent

Hui Chuan Winnie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious. Air conditioning is good. Beds comfortable. The kitchen utensils are in good condition. Location is good, close to Old Port, metro. Will recommend to friends.
Stayed 3 nights in May 2024
Response from Jean-Jacques on May 9, 2024
Greetings from Hotel Saint Laurent Montreal!Thank you so much for your top rating and lovely review!We are delighted you enjoyed the comfort, cleanliness and equipment of our suites! Thank you as well for your recopmmendation, it's very appreciated!Warm regards

8/10 Good

Harshid

Stayed 1 night in Apr 2024
Response from Jean-Jacques on May 7, 2024
Thank you so much for your very good rating!We are delighted you had a great stay with us!Warm regards,

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Jean-Jacques on May 7, 2024
Thank you so much for your very good rating!We are delighted you had a great stay with us!Warm regards,

6/10 Okay

vernon

Liked: Amenities
Convenient location. Rooms are clean but very noisy all night from traffic on the street side of the hotel .But the kitchen is the selling point for me.
Stayed 1 night in May 2024
Response from Jean-Jacques on May 6, 2024
Thank you for your review and or your rating!We are delighted to hear you enjoyed the location of the hotel and cleanliness of the rooms!Have a great day!

10/10 Excellent

Leen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally recommend this place!
Stayed 4 nights in Apr 2024
Response from Adam Arab on May 4, 2024
Thank you very much for your perfect rating! We're thrilled to hear that you had such a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations.we can't wait to welcome you back for another outstanding stay in the future!

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Jean-Jacques on May 4, 2024
Greetings from Hotel Saint Laurent Montreal!Thank you so much for your top rating!We are delighted you had a wonderful stay with us!Have a great day!

10/10 Excellent

Samshay Travel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and homelike
Stayed 1 night in Apr 2024
Response from Jean-Jacques on Apr 30, 2024
Greetings from Hotel Saint Laurent!Thank you so much for your top rating and lovely review!We are delighted you enjoyed the size of the room and you could feel at home!Warm regards,

10/10 Excellent

Boris

All good
Stayed 2 nights in Feb 2024
Response from Jean-Jacques on Apr 29, 2024
Greetings from Hotel Saint Laurent!Thank you so much for your top rating and for your review!We are delighted you had a wonderful stay with us!Have a great day!

10/10 Excellent

rachael

Traveled with group
Liked: Cleanliness, staff & service, amenities
It was a good place for the price you pay.
Stayed 3 nights in Apr 2024
Response from Karine HADDADI on Apr 29, 2024
Hello Rachel, Thank you for taking the time to share your thoughts with us. We are thrilled to hear that you thoroughly enjoyed your stay with us. It is our goal to provide all of our guests with a memorable experience, and we are pleased to know we were successful in your case. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back in the near future.

8/10 Good

April

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great customer service. Old property but in a great area super close to old Montreal and not far from everything else. Would definitely go back for the price. Also got a free upgrade to a suite when we showed up an hour early for our reservation.
Stayed 2 nights in Apr 2024
Response from Adam Arab on Apr 28, 2024
Thank you for your rating! We're glad to hear that you had a positive experience during your stay with us. We appreciate your support and look forward to welcoming you back for another great stay in the future!

10/10 Excellent

warren jay

Stayed 1 night in Apr 2024
Response from Jean-Jacques on Apr 29, 2024
Greetings from Hotel Saint Laurent!Thank you so much for your top rating!We are delighted you had a wonderful stay with us!Have a great day!

6/10 Okay

CONSTANTINOS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Adam Arab on Apr 28, 2024
Thank you for your rating. We appreciate your feedback and take it seriously. We hope to have the opportunity to better meet your expectations during your next visit. Thank you for staying with us.

10/10 Excellent

Bernadine

Liked: Cleanliness, staff & service
Staff very helpful and friendly
Stayed 4 nights in Apr 2024
Response from Adam Arab on Apr 27, 2024
Greetings from Hotel Saint Laurent! Thank you so much for your top rating! We are delighted you had a wonderful stay with us! Have a great day!

8/10 Good

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful, location was central to both downtown and Old Montréal, as well as the Metro. Caught bus back to airport right outside hotel.
Stayed 7 nights in Apr 2024
Response from Adam Arab on Apr 26, 2024
Greetings from Hotel Saint Laurent! Thank you so much for your top rating! We are delighted you had a wonderful stay with us! Have a great day!

10/10 Excellent

Maria Patricia

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Jean-Jacques on Apr 27, 2024
Greetings from Hotel Saint Laurent Montreal!Thank you so much for your top rating, we are delighted you had a wonderful stay with us!Have a great day!

6/10 Okay

Adetunji

Liked: Staff & service, amenities
It is not so clean and the rooms do not smell good.
Stayed 3 nights in Apr 2024
Response from Adam Arab on Apr 25, 2024
Thank you for your rating. We're sorry to hear that your experience fell short of your expectations. We hope to have the opportunity to better serve you in the future.

10/10 Excellent

Julie Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Mar 2024
Response from Adam Arab on Apr 25, 2024
Hi, I'm delighted to hear you had such a fantastic experience during your stay with us. Thank you for choosing to stay with us, and we hope to welcome you back soon!

8/10 Good

Andrea

Liked: Staff & service, amenities, property conditions & facilities
It was very nice especially for the price. Very spacious. The only thing was that there were a lot of dead insects by the window which we cleaned ourselves and we cleaned the bath tub, sinks, and toilet by ourselves. The bathtub seemed like it hadn’t been cleaned well prior to our stay as the difference between the areas that we had cleaned and the areas we had yet to clean was visible.
Stayed 2 nights in Apr 2024
Response from Jean-Jacques on Apr 24, 2024
Thank you for your review and for your good rating!I am really sorry to hear the room was not clean enough and I apologize for that. Do not hesitate to ask a room move if the room is not perfectly clean. We've forwarded your remark to housekeeping and be sure actions will be taken.Warm regards

8/10 Good

Elvis

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Jean-Jacques on Apr 23, 2024
Thank you so much for your very good rating!We are delighted you had a pleasant stay with us!Have a great day!

8/10 Good

Normand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Karine HADDADI on Apr 22, 2024
Bonjour Normand, Merci pour votre avis! Au plaisir de vous recevoir de nouveau prochainement.

10/10 Excellent

Kengo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great staff, affordable price.
Stayed 1 night in Feb 2024
Response from Adam Arab on Apr 21, 2024
Thank you so much for your perfect rating! We're thrilled to hear that you had an excellent experience with us. We hope to have the pleasure of hosting you again in the future.

8/10 Good

Renato

Traveled with group
Liked: Cleanliness, property conditions & facilities
Hotel looks a little off from the outside but the rooms themselves are good. Staff was hit or miss from the time I spent speaking with them, one of the people was nice while the other was unnatentive and inviting
Stayed 1 night in Apr 2024
Response from Adam Arab on Apr 21, 2024
Thank you for sharing your feedback. We're glad to hear that you found the rooms satisfactory. However, we apologize for any inconsistency in the service you experienced. We strive to provide attentive and friendly service to all our guests. We hope to have the opportunity to welcome you back for a more seamless experience.

6/10 Okay

Muhammad

Stayed 2 nights in Apr 2024
Response from Adam Arab on Apr 21, 2024
Thank you for your feedback. We're sorry to hear that your experience fell short of expectations. We value your input and hope to have the chance to exceed your expectations in the future.

8/10 Good

Olivier

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Karine HADDADI on Apr 16, 2024
Thank you!

8/10 Good

Ulana

Clean and affordable
Stayed 1 night in Apr 2024
Response from Karine HADDADI on Apr 15, 2024
Hello Ulana, Thank you for your feedback

8/10 Good

CANDACE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. The property was very clean and the staff very friendly. Very quiet property too The only issue I had was that I upgraded to a room with a balcony but there was no table with chairs outside so wasn’t worth paying extra for.
Stayed 2 nights in Apr 2024
Response from Arab Adam on Apr 14, 2024
Thank you so much for your very good rating and nice review!!! It's a pleasure to hear you enjoyed the location of the hotel and service provided by our team! We can't wait to welcome you again! Have a great day

10/10 Excellent

Jordis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, big spacious rooms, comes with soap for the dishwasher, has pots and pans and ice cube molds, nice staff
Stayed 1 night in Apr 2024
Response from Arab Adam on Apr 14, 2024
We're delighted to hear that you enjoyed your stay with us! It's great to know that you found our rooms to be clean and spacious, Our staff works hard to provide excellent service, so we're pleased to hear that you found them to be nice. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

10/10 Excellent

Mike

Stayed 1 night in Apr 2024
Response from Adam Arab on May 3, 2024
Thank you so much for your perfect rating and for sharing your wonderful experience with us! We're delighted to hear that you had such a great stay and that our hotel met your expectations. Thank you for choosing to stay at Le Faubourg, and we look forward to welcoming you back for another fantastic stay in the future!

8/10 Good

Emily

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
linens were all over in front of the elevators
Stayed 1 night in Apr 2024
Response from Adam Arab on Apr 11, 2024
Thank you so much for your very good rating and nice review!!! It's a pleasure to hear you enjoyed the location of the hotel and service provided by our team! We can't wait to welcome you again! Have a great day

2/10 Terrible

Nasir Ahmad

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The floor mats are very dirty and have a dirty smell, and they showed at the time of booking that this room had a sofa but there were no sofa photos that were different than the real ones.
Stayed 1 night in Apr 2024
Response from Jean-Jacques on Apr 9, 2024
Thank you for sharing your recent stay with us.We are very sorry to hear we couldn't meet your expectations during your last visit. Please accept our sincere apologies,Warm regards

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024
Response from Jean-Jacques on Apr 9, 2024
Thank you so much for your top rating!We are delighted you had a wonderful stay with us!Have a great day!

8/10 Good

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, affordable place to stay in a great location
Stayed 1 night in Apr 2024
Response from Jean-Jacques on Apr 8, 2024
Thank you so much for your excellent rating!We are delighted you had a very good stay with us!Have a great day!

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, spotlessly clean, great facilities and in easy walking distance of everything this amazing City has to offer.
Stayed 12 nights in Mar 2024
Response from Arab Adam on Apr 7, 2024
Thank you very much for your perfect rating! We're thrilled that you enjoyed your stay with us. We look forward to welcoming you again!

8/10 Good

Rahul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s good
Stayed 1 night in Apr 2024
Response from Arab Adam on Apr 7, 2024
Thank you for your rating. We appreciate your feedback and strive to improve our services. We hope to have the opportunity to provide you with a five-star experience on your next visit.

10/10 Excellent

Rhea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
accessible for all..😊
Stayed 2 nights in Apr 2024
Response from Arab Adam on Apr 7, 2024
Thank you very much for your perfect rating! We're thrilled that you enjoyed your stay with us. We look forward to welcoming you again!

10/10 Excellent

Alyssa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located downtown and has an underground parking (not included in your hotel feels). Our room had a kitchen and we used most of the tools there. The microwave wasn't working unfortunately. It's on but when you press start, it doesn't do anything to the food. It just counts down. Location was near everything and you could walk or take the metro. There's an IGA nearby for groceries or basic necessities. Overall satisfied.
Stayed 2 nights in Mar 2024
Response from Arab Adam on Apr 4, 2024
Thank you for your feedback! We're glad to hear that you found our hotel's downtown location convenient and that you were able to utilize the kitchen in your room. However, we apologize for the inconvenience with the microwave not working properly. We'll make sure to address this issue promptly to ensure it's in working order for our future guests. Your satisfaction is important to us, and we're happy to hear that you were overall satisfied with your stay.We look forward to welcoming you back again soon!

10/10 Excellent

Florence

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so clean, spacious and quiet. I slept really well at night. Daniel, the front desk guy was so friendly and helpful. He is such a nice gentleman. I will definitely spend here when I visit Montreal again.
Stayed 1 night in Mar 2024
Response from Adam Arab on Apr 1, 2024
Thank you for your glowing review! We're delighted to hear that you had such a pleasant experience during your stay with us. We'll be sure to pass along your kind words to Daniel; he'll be thrilled to hear that he made such a positive impression on you. We can't wait to welcome you back the next time you visit Montreal!

8/10 Good

Erica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was decent
Stayed 1 night in Mar 2024
Response from Jean-Jacques on Mar 31, 2024
Greetings from Hotel Saint Laurent Montreal!Thank you so much for your very good rating!We are delighted you had a pleasant stay with us!Have a great day!

10/10 Excellent

Iroda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very welcoming and friendly:)
Stayed 8 nights in Mar 2024
Response from Arab Adam on Mar 30, 2024
We're thrilled to hear that you found our staff to be welcoming and friendly! Thank you for your kind words, and we look forward to continuing to exceed your expectations!

10/10 Excellent

Abdel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jean-Jacques on Mar 30, 2024
Merci infiniment pour la note maximale!Nous sommes ravis que le séjour se soit si bien passé!Au plaisir de vous recevoir a nouveau,Cordialement,

6/10 Okay

Alleluia

Traveled with pets, Traveled with family
The staffs at front desk are very helpful and great. But I was surprised that they are charging my 8lb fur baby $60. I double /triple check their site… it didn’t say there that there’s a fee for pet to stay. I will appreciate it if it states that there is a fee. So far it’s ok. Room is nice and clean .
Stayed 1 night in Mar 2024
Response from Arab Adam on Mar 29, 2024
Hello, thank you for your comment regarding the service received from our reception agents. We are delighted that it contributed to making your stay enjoyable. Regarding the pet fees, we have included them in the various hotel policies on Expedia. Thank you again for your feedback, and we hope to have the chance to welcome you again for another stay.