"Absolutely shocking.
Arrived at 7.20pm. Check in was between 5-8pm. No sign of anyone. Phoned both phone numbers and messaged via hotel.com - no answer from property.
Waited there for an hour. We were extremely tired after leaving the UK at 7am!!!
Had to find another hotel at ann extra cost. Eventually arrived around 9pm. Hotel owner phoned me at 10.38pm, waking us up, to ask where we were and apologise! What a joke. A formal complaint has been made to hotel.con who were extremely helpful...
"Absolutely shocking.
Arrived at 7.20pm. Check in was between 5-8pm. No sign of anyone. Phoned both phone numbers and messaged via hotel.com - no answer from property.
Waited there for an hour. We were extremely tired after leaving the UK at 7am!!!
Had to find another hotel at ann extra cost. Eventually arrived around 9pm. Hotel owner phoned me at 10.38pm, waking us up, to ask where we were and apologise! What a joke. A formal complaint has been made to hotel.con who were extremely helpful...
"A beautiful property in a quiet location. Bags of facilities, with charming and thoughtful service. Excellent food and a copious breakfast, with delicious organic fruit, cheese, meat and drink from the farm and other local producers. Ideal as a stop over travelling to or from the UK, or as a romatic getaway in the country."
"A beautiful property in a quiet location. Bags of facilities, with charming and thoughtful service. Excellent food and a copious breakfast, with delicious organic fruit, cheese, meat and drink from the farm and other local producers. Ideal as a stop over travelling to or from the UK, or as a romatic getaway in the country."
"Des gens charmants, accueillants, souriants, une chambre spacieuse, propre, lumineuse, agréable, calme... un poil de chauffage en plus et c'était parfait... "
"Des gens charmants, accueillants, souriants, une chambre spacieuse, propre, lumineuse, agréable, calme... un poil de chauffage en plus et c'était parfait... "
"Martine was very welcoming and we had a lovely overnight stay at her B&B which had everything we needed. Mons itself had plenty to offer and I’m sure is beautiful most of the time unfortunately they were doing some serious maintenance while we were there and there was lots of the roads dug up. "
"Martine was very welcoming and we had a lovely overnight stay at her B&B which had everything we needed. Mons itself had plenty to offer and I’m sure is beautiful most of the time unfortunately they were doing some serious maintenance while we were there and there was lots of the roads dug up. "
"This is a small French farmhouse hotel. The owners are extremely nice and accommodating. The rooms are well appointed, clean, and spacious. They made us a nice continental breakfast each morning. I would definitely recommend and visit again."
"This is a small French farmhouse hotel. The owners are extremely nice and accommodating. The rooms are well appointed, clean, and spacious. They made us a nice continental breakfast each morning. I would definitely recommend and visit again."
"Super nette und freundliche Gastgeber/in.
Sehr zuvorkommend. Außerordentlich bemüht.
Tolles Frühstück. Wir bekamen noch Gebäck für die Reise geschenkt. Schöner Garten und Aufenthaltsraum, den man benutzen darf.
"
"Super nette und freundliche Gastgeber/in.
Sehr zuvorkommend. Außerordentlich bemüht.
Tolles Frühstück. Wir bekamen noch Gebäck für die Reise geschenkt. Schöner Garten und Aufenthaltsraum, den man benutzen darf.
"
"The hotel is only small, but a little green oasis when you walk into the grounds. Really nice place, very friendly staff who couldn't be more helpful and the rooms are well equipped and very comfortable."
"The hotel is only small, but a little green oasis when you walk into the grounds. Really nice place, very friendly staff who couldn't be more helpful and the rooms are well equipped and very comfortable."
"L'hôtel est vétuste. Les chambres ne sont pas propres (vieille moquette au sol). La salle de bain est vétuste pas propre (vieux rideau de douche) Enfin éviter le restaurant (prix prohibitifs)."
"L'hôtel est vétuste. Les chambres ne sont pas propres (vieille moquette au sol). La salle de bain est vétuste pas propre (vieux rideau de douche) Enfin éviter le restaurant (prix prohibitifs)."
"Nice hotel lovely staff however restaurant was closed on Saturday night in July and on our return trip in August we were told that restaurant was shut for the holiday.
Luckily there is lovely restaurant called
"Le Talier De Didy's"
that i can thoroughly recommend about 1 km away "
"Nice hotel lovely staff however restaurant was closed on Saturday night in July and on our return trip in August we were told that restaurant was shut for the holiday.
Luckily there is lovely restaurant called
"Le Talier De Didy's"
that i can thoroughly recommend about 1 km away "
"A nice hotel easy to locate from the autoroute with excellent parking. Restaurant just across the road with a large shopping centre close to the hotel. Nice staff and a comfortable stay."
"A nice hotel easy to locate from the autoroute with excellent parking. Restaurant just across the road with a large shopping centre close to the hotel. Nice staff and a comfortable stay."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Decor a bit tired but overall the room was clean and bed comfortable.The staff were pleasant and eager to please.Overall,it was good for the price I paid."
"Have stayed at this hotel many times since 2017, was in room 211 this time. As always the room was great, large size with a big shower. Now the new railway station is open its a quick walk through to the town centre. Very handy for the flibco bus to charleroi airport, the bus stops right outside"
"Yes breakfast was good and parking. The reception leaves early and leaves note on door is the only thing we did not like. But clean room once we got it. "
"Very nice hotel and lovely, quiet room. All very modern and clean. Beds are big and comfortable. Free bottle of water in the room, but no fridge or tea/coffee making facilities. We did receive a voucher for a coffee/tea from the bar downstairs, which was a nice alternative. It was a proper coffee from a barista machine!
There’s a large hotel car park with plenty of parking. We did not eat breakfast, but it looked nice and plentiful.
Great hotel and stay!"
"We had an excellent time at B&B Hotel Mons. The rooms were spacious and comfortable with great bathrooms and comfortable beds.
However, the best part of the stay was the customer service. Most notably, Theo, who greeted us at the front desk on both of our visits (we had two nights booked in separated by a night elsewhere). He was warm, genuine, friendly and even provided my partner an opportunity to practice her french.
Theo also celebrated our engagement with excitement and glee and made us feel welcoming throughout. I am not sure if there is any reward for a good review. But Theo deserves commendation for his excellent customer service.
We plan to return down the line and hope to be greeted with him then too."
"I cant fault this hotel. We are low maintence family who use this hotel as a base to travel around france. We visited disneyland and eftelling from this hotel. While both are a fair distance away we still found this hotel perfect"