Everything was really nice. The front desk person as well as the ladies that brought our breakfast were all wonderful. Front desk lady was very helpful when checking in. We were bringing my niece down to move into the dorms at Cal Poly, needless to say she had a ton of stuff! My truck has a cover, but we were hoping not to have to unload everything into the room. She gave us a reserved cone to use while we ran to Target for last minute stuff to make sure we still had a space close to our room and we wouldnt have to worry. She said they've never had a problem, but wanted us to feel secure. Easily fit 3 adults and a toddler in our 2 queen room, very spacious interior. Nice clean and having a fridge was a plus!