Dear Susan, we are delighted to know that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction. Let us know the next time you're coming to Redding so we can deliver an incredible Thunderbird Lodge guest experience!Best Regards,Guest Experience TeamThunderbird Lodge

Dear Dawn, we're sorry to hear about the challenges you encountered during your stay. Please accept our apologies for the noise disturbances and musty smell in your room. We understand the importance of providing a comfortable environment for our guests, and we will address these concerns promptly to ensure a more pleasant experience for future guests. We sincerely regret not being able to provide you with a pleasing guest experience at our hotel, and we look forward to hearing more from you to improve your next visit with us!Best Regards,Guest Experience TeamThunderbird Lodge

Dear Madison, we are thankful for giving our hotel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Guest Experience TeamThunderbird Lodge

Dear Evelyn, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the rundown hotel conditions, noisiness, and dirty shower facility that affected your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make amends. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best Regards,Guest Experience TeamThunderbird Lodge

Dear Melissa, thank you for sharing your experience with us. We're pleased to hear that you found our check-in staff to be friendly and welcoming, and that our location provided convenient access to breweries and restaurants in the area. However, we apologize for any inconvenience caused by the noise and the need to update our facilities. We continuously strive to enhance our guests' experience, and your feedback is invaluable in this process. Rest assured, we will take your comments into consideration as we explore opportunities for improvement. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.Best Regards,Guest Experience TeamThunderbird Lodge

Dear Steven, thank you for taking the time to share your experience with us. We're glad to hear that our helpful and attentive staff was able to promptly assist you during your stay and that the shower facility worked well for you. However, we apologize for any disturbance caused by the noise from the heater, the minimal breakfast options, and the loudness of the area despite its convenience. We will assess these issues critically and do what's necessary to resolve them without further delay. Other than this, we sincerely hope you experienced a comfortable stay and enjoyed the quality of our services. We hope you choose to stay here again on your next journey to Redding.Best Regards,Guest Experience TeamThunderbird Lodge

Dear Casey, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to share your feedback on our check-in service. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at the Thunderbird Lodge on your next visit!Best Regards,Guest Experience TeamThunderbird Lodge

Dear Patricia, thank you for bringing your concerns to our attention. We apologize for the cleanliness and comfort issues you encountered during your stay; this falls below the standards we strive to uphold. Please accept our sincere apologies for any inconvenience caused. We will immediately address these issues with our housekeeping and maintenance teams to ensure that such oversights do not recur. Along with your compliments for our convenient and affordable property, your critical feedback is invaluable to us as we work to improve our services. We hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve.Best Regards,Guest Experience TeamThunderbird Lodge

Dear Malinda, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to appreciate our prices. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at the Thunderbird Lodge on your next visit!Best Regards,Guest Experience TeamThunderbird Lodge

Dear Stephen, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at the Thunderbird Lodge on your next visit!Best Regards,Guest Experience TeamThunderbird Lodge

Dear Christin, we are thankful for giving our hotel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Guest Experience TeamThunderbird Lodge

Dear Aaron, thank you for giving us a lovely review. We intend for our guests to experience bliss and peace and successfully meet their expectations at the Thunderbird Lodge. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our accommodations and facilities makes us very pleased. We hope there were no lapses during your stay. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards,Guest Experience TeamThunderbird Lodge

Dear Melissa, we thank you for honestly rating our hotel and services. Our main objective is to provide a clean, comfortable room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you an unbeaten Thunderbird Lodge guest experience on your next visit to Redding.Best Regards,Guest Experience TeamThunderbird Lodge

Dear Karen, thank you for choosing to stay with us and sharing your feedback. We're pleased to hear that you found your room clean and comfortable. We apologize for the inconvenience caused by the traffic noise and the lack of hot water during your shower. Your comfort is important to us, and we regret that we fell short of your expectations in this regard. We'll investigate these issues further to ensure they are addressed promptly. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a more seamless experience on your next visit.Best Regards,Guest Experience TeamThunderbird Lodge

Dear David, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and quiet accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to appreciate our interesting location. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at the Thunderbird Lodge on your next visit!Best Regards,Guest Experience TeamThunderbird Lodge

Dear Susan, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for well-managed and conveniently located accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to review our pleasant services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at the Thunderbird Lodge on your next visit!Best Regards,Guest Experience TeamThunderbird Lodge

Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Kimberly, thank you for taking the time to rate your recent stay at our hotel. While it's great to hear that you enjoyed your visit, we are sorry that the faulty heating unit marred your time with us. Please know that we will be looking into this. We appreciate your feedback, hope to resolve this issue soon, and look forward to welcoming you back to the Thunderbird Lodge.Best Regards,Guest Experience TeamThunderbird Lodge

Dear John, it's our absolute pleasure to know you loved your stay with us at the Thunderbird Lodge. We strive to provide excellent value to our guests through our recently renovated accommodations, central location, and top-notch staff services. We are excited you found everything suited to your comfort, and we gladly expect you to join us for another incredible guest experience on your next visit to Redding.Best Regards,Guest Experience TeamThunderbird Lodge

Dear Amie, we are delighted to know that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction. Let us know the next time you're coming to Redding so we can deliver an incredible Thunderbird Lodge guest experience!Best Regards,Guest Experience TeamThunderbird Lodge

Hi Denise,We appreciate your feedback regarding your recent stay. We apologize for any inconvenience caused by the dated condition of our property and the issues with lights not working, as well as the comfort of the bed and pillows. Your concerns are important to us, and we are actively working on addressing these issues to enhance the overall guest experience. On a positive note, we're delighted to hear that the manager was pleasant to deal with. Your satisfaction is our priority, and we hope that you may consider staying with us again in the future, allowing us the opportunity to provide an improved and more comfortable experience. Best Regards,Guest Experience TeamThunderbird Lodge

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Hi David,We sincerely apologize for the disappointing experience during your stay, and we appreciate your detailed feedback. It's disheartening to hear about the cleanliness issues, the condition of the furniture, and the disturbances caused by the heater and mini-fridge. Please be assured that we take these concerns seriously, and immediate steps are being taken to address and rectify the issues you encountered. We understand the importance of a comfortable and enjoyable stay, and we regret that we fell short of meeting your expectations. Regarding breakfast, we apologize for the inconvenience and assure you that we are working to improve our offerings. We value your input, and we hope you might reconsider staying with us in the future, allowing us the opportunity to provide you with a much better experience.Best Regards,Guest Experience TeamThunderbird Lodge

Dear Guest, thank you for sharing your thoughts on your recent stay. We apologize for the inconvenience you encountered, including busy street noises, the absence of a fan in the bathroom, and the limited breakfast offerings. We understand the importance of a peaceful environment and will explore ways to mitigate external noises, as well as pass on your concern about bathroom ventilation to our administration. Your feedback on breakfast is valuable, and we will review our offerings to provide a more satisfying experience. Thank you for sharing feedback about your stay and helping us identify what can be done better. Should your adventures bring you back our way, please allow us the opportunity to deliver the exceptional stay you deserve at the Thunderbird Lodge.Best Regards,Guest Experience TeamThunderbird Lodge

Dear Sara, thank you for sharing your positive experience at Thunderbird Lodge during your road trip. We are thrilled to hear that our last-minute accommodations exceeded your expectations, with our clean rooms, friendly staff, and high-quality amenities impressing you massively. Your appreciation for the on-site appliances, pool, and continental breakfast is truly rewarding to hear. We understand the challenges of the noise from the city center and the parking situation on weekends; we will work on rectifying the disturbance caused by these aspects. Your recommendation means a lot to us, and we are delighted to have been a part of your journey. We look forward to welcoming you back and providing you with another marvelous and entirely fulfilling vacation.Best Regards,Guest Experience TeamThunderbird Lodge

Dear Irvin, thank you for your delightful review! We're thrilled to hear that you love our old-fashioned Thunderbird sign and logo. While we regret the disappointment caused by the temporary closure of the pool, we are pleased to hear your praise for our clean, bright breakfast room and designated parking facility. We are sorry about the noise from motorcycles and airplanes; we will look into improving this aspect of our property. Thank you very much for your review - honest reviews like yours help us improve the service quality for all our guests. We hope to take all measures required to rectify the problematic situation and have you back here as a contended guest! Best Regards,Guest Experience TeamThunderbird Lodge

Dear Susan, we are delighted to know that you had an excellent stay with us at the Thunderbird Lodge. Thank you so much for crafting a glowing review of your guest experience at our hotel. We were hoping you could stay here again on your next journey, so let us know when you're passing through Redding to help us set up things even bigger and better.Best Regards,Guest Experience TeamThunderbird Lodge

Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Frederic, we are thankful for giving our hotel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Guest Experience TeamThunderbird Lodge

Dear Elizabeth, thank you for taking the time to share your feedback with us. We're pleased to hear that you found your room clean and comfortable. However, we apologize for the inconvenience caused by the broken refrigerator and the dripping hot water faucet in the bathroom. Your comfort is our top priority; please be assured that we will promptly address these maintenance concerns to ensure a more seamless experience for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.Best Regards,Guest Experience TeamThunderbird Lodge

Dear Elizabeth, thank you for letting us know you had a great stay at the Thunderbird Lodge. We're glad our accommodations and convenient location close to the brewery impressed you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards,Guest Experience TeamThunderbird Lodge

Dear David, we're delighted to hear that you found our hotel a great place to stay for the price. It is pleasing to learn that you enjoyed the cleanliness of our property and our convenient location. We appreciate your understanding regarding traffic noise. Your feedback is important, and we look forward to welcoming you back for another enjoyable stay.Best Regards,Guest Experience TeamThunderbird Lodge

Dear Mitchell, we are happy to have hosted you and served you well at the Thunderbird Lodge. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our facilities and services. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Best Regards,Guest Experience TeamThunderbird Lodge

Dear Steven, thank you for giving us a lovely review. We intend for our guests to experience bliss and peace and successfully meet their expectations at the Thunderbird Lodge. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our quiet, convenient location makes us very pleased. We hope there were no lapses during your stay in accessing our facilities or receiving staff services. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards,Guest Experience TeamThunderbird Lodge

Dear Ross, thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the discrepancy in our lobby hours and the delayed breakfast service. Your feedback is invaluable, and we will review and update our information to ensure accuracy for our guests. We also understand the importance of a quiet environment for a good night's sleep and will explore ways to minimize traffic noise disruptions. We appreciate your understanding and hope to have the opportunity to provide you with a more seamless and enjoyable stay in the future.Best Regards,Guest Experience TeamThunderbird Lodge

Dear Kelly, we are happy to have hosted you and served you well at the Thunderbird Lodge. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our facilities and services. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Best Regards,Guest Experience TeamThunderbird Lodge

Dear Gary, we appreciate your loyalty and positive feedback about our convenient location, cleanliness, and helpful staff. We apologize for the inconvenience with the hot water faucet and the lack of an additional pillow. Your comments are valuable, and we will address these issues to ensure a more comfortable stay in the future. Thank you very much for your review - honest reviews like yours help us improve the quality of service for all of our guests. We hope to take all measures required to rectify the situation and have you back here as a contended guest! Best Regards,Guest Experience TeamThunderbird Lodge

Dear Rebecca, we are thankful for giving our hotel a splendid rating for our convenient location. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Guest Experience TeamThunderbird Lodge

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Carolyn, we apologize for the limitations in our breakfast service. Your comments about the broken waffle/pancake machine and the lack of non-dairy options have been shared with our team for immediate attention. Do not hesitate to let us know about any more improvements we could bring to our establishment. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Best Regards,Guest Experience TeamThunderbird Lodge

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Loren, we appreciate your positive feedback on the price as well as the security and convenience of our updated, well-equipped rooms. Your satisfaction is important to us, and we're pleased to hear you found our breakfast options suitable for your needs. Thank you for choosing our hotel, and we look forward to hosting you again for another comfortable stay.Best Regards,Guest Experience TeamThunderbird Lodge

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest, thank you for sharing your experience with us. We're pleased to hear that you enjoyed our lovely location and easily accessible surroundings. We apologize for any inconvenience caused by traffic noise and appreciate your suggestion to explore local dining options. We are an establishment that understands our guests' expectations when staying at a hotel, and we aspire to provide an experience beyond that. We look forward to hosting you again for an even more fulfilling experience!Best Regards,Guest Experience TeamThunderbird Lodge

Dear Ron, we appreciate your feedback and apologize for any discomfort caused by the desk chair and bed. We will make the necessary improvements to these in-room furnishings. Other than these, we sincerely hope you experienced a comfortable stay and enjoyed the quality of our services. We hope to have another opportunity to provide you with a more comfortable experience.Best Regards,Guest Experience TeamThunderbird Lodge

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear James, we apologize for the inconvenience caused during your check-in due to the parking situation directed by our front desk staff. Your comfort and convenience are important to us, and we will work on training our staff members to ensure a smoother arrival experience for our guests. We appreciate your feedback, and we hope to provide you with a more considerate experience on your next visit.Best Regards,Guest Experience TeamThunderbird Lodge

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team