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ITC Grand Central, a Luxury Collection Hotel, Mumbai

Photo gallery for ITC Grand Central, a Luxury Collection Hotel, Mumbai

Exterior
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Premium bedding, minibar, in-room safe, desk

Overview of ITC Grand Central, a Luxury Collection Hotel, Mumbai

ITC Grand Central, a Luxury Collection Hotel, Mumbai

5.0 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
287, Dr. Babasaheb Ambedkar Road, Parel, Mumbai, Maharashtra, 400012

Explore the area

  • Popular LocationKEM Hospital4 min drive
  • Popular LocationTata Memorial Hospital4 min drive
  • AirportMumbai (BOM-Chhatrapati Shivaji Intl.)40 min drive
  • Popular LocationElephanta Caves115 min drive

Room options

About this area

Mumbai

ITC Grand Central, a Luxury Collection Hotel, Mumbai is located in Parel, a neighborhood in Mumbai, and is near a train station. Haji Ali Dargah and Gateway of India are notable landmarks, and travelers looking to shop may want to visit Mohammed Ali Road and Crawford Market. Looking to enjoy an event or a game while in town? See what's going on at Mahalaxmi Racecourse, or consider a night out at JioGarden.

What's nearby

  • Peninsula Corporate Tower - 3 min drive
  • Lokmanya Tilak Bridge - 3 min drive
  • KEM Hospital - 4 min drive
  • Tata Memorial Hospital - 4 min drive
  • Elephanta Caves - 115 min drive

Getting around

  • Grant Road Station - 5 min drive
  • Mumbai Currey Road Station - 9 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 43 min drive

Restaurants

  • Cafe Zoe - 3 min drive
  • Bombay Canteen - 3 min drive
  • SpiceKlub - 3 min drive
  • Quattro Ristorante - 3 min drive
  • The Rolling Pin - 3 min drive

About this property

ITC Grand Central, a Luxury Collection Hotel, Mumbai

5-star luxury hotel located in Parel
Consider a stay at ITC Grand Central, a Luxury Collection Hotel, Mumbai and take advantage of an airport pick-up service, a terrace, and a coffee shop/cafe. Treat yourself to a manicure/pedicure, a body scrub, or a body treatment at Kaya Kalp, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature Indian cuisine and more. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), express check-out, and a porter/bellhop
  • A ballroom, multilingual staff, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 242 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 40-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour pick-up airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: INR 1200 for adults and INR 600 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Kebabs and Kurries
  • Shanghai Club
  • Hornby’s Pavilion
  • Frederick's Lounge
  • Dublin

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference space (5382 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: INR 1200 for adults and INR 600 for children (approximately)
  • Airport shuttle fee: INR 2610 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

ITC Grand Central Mumbai
ITC Hotel Mumbai Grand Central
ITC Mumbai Grand Central
Itc Grand Central Hotel Mumbai (Bombay)
ITC Grand Central Mumbai Hotel
ITC Grand Central Hotel
ITC Grand Central
ITC Grand Central Luxury Collection Hotel Mumbai
ITC Grand Central Luxury Collection Hotel
ITC Grand Central Luxury Collection Mumbai
ITC Grand Central Luxury Collection
ITC Grand Central, a Luxury Collection Hotel, Mumbai Hotel
ITC Grand Central, a Luxury Collection Hotel, Mumbai Mumbai

Frequently asked questions

Does ITC Grand Central, a Luxury Collection Hotel, Mumbai have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 7:30 AM–9:00 PM.

How much does it cost to stay at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

As of Dec 3, 2022, prices found for a 1-night stay for 2 adults at ITC Grand Central, a Luxury Collection Hotel, Mumbai on Dec 4, 2022 start from $122.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ITC Grand Central, a Luxury Collection Hotel, Mumbai pet-friendly?

No, pets are not allowed at this property.

How much is parking at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

Self parking and valet parking are free at this property.

What time is check-in at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does ITC Grand Central, a Luxury Collection Hotel, Mumbai provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of INR 2610 per vehicle applies.

Where is ITC Grand Central, a Luxury Collection Hotel, Mumbai located?

Located in Parel, this luxury hotel is 1.3 mi (2 km) from Tata Memorial Hospital and within 6 mi (10 km) of Mohammed Ali Road and Haji Ali Dargah. Crawford Market and Gateway of India are also within 6 mi (10 km). Mumbai Currey Road Station is 9 minutes by foot and Mumbai Chinchpokli Station is 16 minutes.

Overall score and ratings

8.8

Excellent

Rating 10 - Excellent. 347 out of 559 reviews" "
" "10 - Excellent 62%
Rating 8 - Good. 141 out of 559 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 40 out of 559 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 22 out of 559 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 9 out of 559 reviews" "
" "2 - Terrible 2%

9.2/10

Cleanliness

9.0/10

Staff & service

9.3/10

Amenities

8.9/10

Property conditions & facilities

8.1/10

Eco-friendliness

2/10 Terrible

Ganesh
Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horribly overpriced. Staff and service is useless

10/10 Excellent

Hatim
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, friendly staff, generous breakfast. Will stay there on future travels. Highly recommended.

2/10 Terrible

Siddharth
Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder how they have a 5 star rating. Very poor as compared with Oberoi group and Tata hotels
Stayed 3 nights in Nov 2022

10/10 Excellent

Ajay
Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Awesome experience
Awesome experience Even though it was only one night but it was memorable They fulfilled all the needs which we had requested We were traveling with 2 kids and needed two rooms and got the connected rooms together which made life super easy Food was good Breakfast was awesome dosa were so crispy and idli were so soft They even fulfilled the special request for food
Stayed 1 night in Aug 2022

8/10 Good

Kavita
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveler
Business traveler
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
A good hotel gone bad.
A good hotel gone bad
Stayed 2 nights in Jun 2022

8/10 Good

Anjana
Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2022

10/10 Excellent

MERCEDES
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding they really go ahead to please the costumers
Stayed 3 nights in Mar 2022

8/10 Good

Insiyah H
Traveled with family and small children