ITC Grand Central, a Luxury Collection Hotel, Mumbai

Photo gallery for ITC Grand Central, a Luxury Collection Hotel, Mumbai

Lobby
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Premium bedding, minibar, in-room safe, desk

Overview of ITC Grand Central, a Luxury Collection Hotel, Mumbai

ITC Grand Central, a Luxury Collection Hotel, Mumbai

5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
287, Dr. Babasaheb Ambedkar Road, Parel, Mumbai, Maharashtra, 400012

Explore the area

  • Popular LocationKEM Hospital5 min walk
  • Popular LocationTata Memorial Hospital10 min walk
  • Popular LocationDhobi Ghat3 min drive
  • AirportMumbai (BOM-Chhatrapati Shivaji Intl.)15 min drive

Choose dates to view prices

About this area

Mumbai

ITC Grand Central, a Luxury Collection Hotel, Mumbai is located in Parel, a neighborhood in Mumbai, and is in the city center and near a train station. Haji Ali Dargah and Gateway of India are notable landmarks, and travelers looking to shop may want to visit Mohammed Ali Road and Crawford Market. Looking to enjoy an event or a game while in town? See what's going on at Mahalaxmi Racecourse, or consider a night out at JioGarden.

What's nearby

  • KEM Hospital - 5 min walk
  • Tata Memorial Hospital - 10 min walk
  • Dhobi Ghat - 3 min drive
  • Lokmanya Tilak Bridge - 3 min drive
  • Prince Aly Khan Hospital - 4 min drive

Restaurants

  • Kebabs and Kurries Indian — 1 min walk
  • Shanghai Club - Chinese — 1 min walk
  • Kebabs & Kurries — 3 min walk
  • Ruchi Veg. Restaurant — 10 min walk
  • Modern Lunch Home — 11 min walk

Getting around

  • Grant Road Station - 6 min drive
  • Mumbai Currey Road Station - 11 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 15 min drive

About this property

ITC Grand Central, a Luxury Collection Hotel, Mumbai

5-star luxury hotel in the business district
Close to SpiceKlub, ITC Grand Central, a Luxury Collection Hotel, Mumbai provides free WiFi, an airport pick-up service, and a bar. Indulge in a manicure/pedicure, a body scrub, and a body treatment at Kaya Kalp, the onsite spa. Kebabs and Kurries Indian, the onsite fine-dining restaurant, features Indian cuisine.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool
  • Free self parking and valet parking
  • Breakfast (surcharge), a 24-hour front desk, and express check-out
  • A sauna, a garden, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 242 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 40-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour pick-up airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: INR 1200 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Hindi

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 40-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for INR 2000.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: INR 1200 per person (approximately)
  • Airport shuttle fee: INR 2550 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

ITC Grand Central Mumbai
ITC Hotel Mumbai Grand Central
ITC Mumbai Grand Central
Itc Grand Central Hotel Mumbai (Bombay)
ITC Grand Central Mumbai Hotel
ITC Grand Central Hotel
ITC Grand Central
ITC Grand Central Luxury Collection Hotel Mumbai
ITC Grand Central Luxury Collection Hotel
ITC Grand Central Luxury Collection Mumbai
ITC Grand Central Luxury Collection
ITC Grand Central, a Luxury Collection Hotel, Mumbai Hotel
ITC Grand Central, a Luxury Collection Hotel, Mumbai Mumbai

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 339 out of 543 reviews
5 - Excellent 62%
Rating 4 - Good. 137 out of 543 reviews
4 - Good 25%
Rating 3 - Okay. 39 out of 543 reviews
3 - Okay 7%
Rating 2 - Poor. 21 out of 543 reviews
2 - Poor 4%
Rating 1 - Terrible. 7 out of 543 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.7/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good. The view from the rooms is fantastic especially if you have the front facing rooms. The rooms have a bay window. It’s just very relaxing to sit by the bay window and see the Mumbai skyline.
Stayed 4 nights in Nov 2021

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property
Stayed 4 nights in Aug 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice
Stayed 1 night in Jul 2021