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Overview of Taj Santacruz

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Featured Image
Outdoor pool, pool umbrellas, lifeguards on site
View from Room
View from Room
Premium bedding, minibar, in-room safe, desk

Taj Santacruz

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationShoppers Stop4 min drive
    Popular LocationUniversity of Mumbai5 min drive
    AirportMumbai (BOM-Chhatrapati Shivaji Intl.)13 min drive
    Popular LocationJuhu Beach15 min drive

Choose dates to view prices

  • Grande Luxury, Suite, 1 King Bed, Business Lounge Access

    Photos of Grande Luxury, Suite, 1 King Bed, Business Lounge Access

    Room amenities

    • 1575 sq ft
    • City view
    • Sleeps 5
    • 1 King Bed
    More details

  • Luxury Room, 1 King Bed (Tranquility)

    Photos of Luxury Room, 1 King Bed (Tranquility)

    5/5 guest room rating

    Room amenities

    • 480 sq ft
    • Sleeps 4
    • 1 King Bed
    More details

  • Luxury Room, 1 King Bed, City View

    Photos of Luxury Room, 1 King Bed, City View

    4.8/5 guest room rating

    Room amenities

    • 580 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details

  • Luxury Room, 1 King Bed, Pool View

    Photos of Luxury Room, 1 King Bed, Pool View

    5/5 guest room rating

    Room amenities

    • 580 sq ft
    • Sleeps 4
    • 1 King Bed
    More details

  • Luxury Room, 2 Twin Beds (Runway View)

    Photos of Luxury Room, 2 Twin Beds (Runway View)

    Room amenities

    • 581 sq ft
    • City view
    • Sleeps 4
    • 2 Twin Beds
    More details

  • Taj Club, Room, 2 Twin Beds, City View

    Photos of Taj Club, Room, 2 Twin Beds, City View

    Room amenities

    • 580 sq ft
    • City view
    • Sleeps 4
    • 2 Twin Beds
    More details

  • Luxury Room, 2 Twin Beds, City View

    Photos of Luxury Room, 2 Twin Beds, City View

    5/5 guest room rating

    Room amenities

    • 580 sq ft
    • City view
    • Sleeps 4
    • 2 Twin Beds
    More details

  • Taj Club, Room, 1 King Bed, View

    Photos of Taj Club, Room, 1 King Bed, View

    5/5 guest room rating

    Room amenities

    • 581 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details

  • Taj Club - Tranquility, 1 King Bed

    Photos of Taj Club - Tranquility, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 480 sq ft
    • Sleeps 4
    • 1 King Bed
    More details

  • Presidential Suite, Multiple Beds, Business Lounge Access (Runway Facing)

    Photos of Presidential Suite, Multiple Beds, Business Lounge Access (Runway Facing)

    Room amenities

    • 4500 sq ft
    • City view
    • Sleeps 5
    • 2 King Beds
    More details

  • Junior Suite, 1 King Bed, Business Lounge Access

    Photos of Junior Suite, 1 King Bed, Business Lounge Access

    Room amenities

    • 800 sq ft
    • City view
    • Sleeps 5
    • 1 King Bed
    More details

  • Luxury Suite, 1 King Bed, Business Lounge Access

    Photos of Luxury Suite, 1 King Bed, Business Lounge Access

    Room amenities

    • 1000 sq ft
    • City view
    • Sleeps 5
    • 1 King Bed
    More details

  • Taj Club, Room, 1 King Bed, City View

    Photos of Taj Club, Room, 1 King Bed, City View

    5/5 guest room rating

    Room amenities

    • 580 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details

  • Luxury Room, 1 King Bed (Runway View)

    Photos of Luxury Room, 1 King Bed (Runway View)

    5/5 guest room rating

    Room amenities

    • 581 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details

About this area

Mumbai

In the city center and near a train station, Taj Santacruz is in an area with good airport proximity. The area's natural beauty can be seen at Juhu Beach and Sanjay Gandhi National Park, while KidZania Mumbai and Film City are popular area attractions. Looking to enjoy an event or a game? See what's going on at MMRDA Grounds, or consider JioGarden for a night out.
Visit our Mumbai travel guide
View in a map
Map
Popular Location

What's nearby

  • Linking Road - 3 min drive
  • Shoppers Stop - 4 min drive
  • University of Mumbai - 5 min drive
  • Juhu Beach - 15 min drive
  • MIDC Industrial Estate - 16 min drive

Getting around

  • Chakala Metro Station - 4 min drive
  • Mumbai Vile Parle Station - 15 min walk
  • AirportChhatrapati Shivaji International Airport (BOM) - 13 min drive

Restaurants

  • Tiqri — 1 min walk
  • China Inc. — 1 min walk
  • Ibis Mumbai Airport — 3 min walk
  • Tiqri — 3 min walk
  • Rivea — 4 min walk
View in a map

About this property

Taj Santacruz

Luxury Mumbai hotel in Vile Parle East with 2 restaurants
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite. All 279 soundproofed rooms feature free WiFi and iPod docks. Guests can enjoy deep soaking tubs, and other standard amenities include 24-hour room service, DVD players, and LED TVs.
Taj Santacruz offers 279 accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. A pillow menu is available. 40-inch LED televisions come with DVD players. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool, a health club, and a steam room.
Jiva Spa has 2 treatment rooms. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.

Children under 5 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Onsite parking is wheelchair accessible
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–9:30 AM: INR 1250 for adults and INR 700 for children
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • Full-service spa
  • Health club
  • Lifeguards on site
  • Outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Cribs/infant beds (surcharge)
  • Dry cleaning service
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Hindi

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center (15000 square feet of space)

Outdoors

  • Garden
  • Lifeguards on site
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch LED TV
  • Cable/satellite channels
  • DVD player
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - 5 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Meals are not included in the breakfast and half board rates for children age 11 and younger.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for INR 1500.0 per day
Cribs (infant beds) are available for INR 1500.0 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: INR 1250 for adults and INR 700 for children (approximately)
  • Airport shuttle fee: INR 1500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: INR 1500.0 per day
  • Rollaway bed fee: INR 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 5 years old are not allowed in the spa without adult supervision
Guests under 12 years old are not allowed in the spa

Property is also known as

Taj Santacruz Hotel Mumbai
Taj Santacruz Hotel
Taj Santacruz Mumbai
Taj Santacruz
Taj Santacruz Hotel
Taj Santacruz Mumbai
Taj Santacruz Hotel Mumbai

Frequently asked questions

Can I cancel my reservation for free at Taj Santacruz and receive a full refund?
Yes, Taj Santacruz offers free cancellation on select room rates, because flexibility matters! Please refer to Taj Santacruz cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Taj Santacruz?
As of Mar 1, 2021, prices found for a 1-night stay for 2 adults at Taj Santacruz on Mar 2, 2021 start from $61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Taj Santacruz have a pool?
Yes, this property has an outdoor pool.
Is Taj Santacruz pet-friendly?
No, pets are not allowed at this property.
How much is parking at Taj Santacruz?
There is free parking nearby.
What time is check-in at Taj Santacruz?
Check-in is from 3:00 PM - 5 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Taj Santacruz?
Check-out is at 11:00 AM. Late check-out is available for a fee (amount may vary, subject to availability).
Does Taj Santacruz provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of INR 1500 per vehicle applies.
Where is Taj Santacruz located?
Located in Vile Parle East, this luxury hotel is 2.8 mi (4.4 km) from Juhu Beach and 2.8 mi (4.5 km) from MIDC Industrial Estate. Bandra Kurla Complex is 3.6 mi (5.8 km) away. Mumbai Vile Parle Station is 15 minutes by foot.
4.7
Exceptional
Rating 5 - Excellent. 199 out of 255 reviews
5 - Excellent 78%
Rating 4 - Good. 38 out of 255 reviews
4 - Good 15%
Rating 3 - Okay. 10 out of 255 reviews
3 - Okay 4%
Rating 2 - Poor. 3 out of 255 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 255 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities
Write a review

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Network issues. Poor connection. All other services and amenities were good
Stayed 5 nights in Feb 2021

3/5 Okay

Traveled with partner
Happy face iconLiked: Cleanliness, amenities
Bed and couch in the luxury suite was unreasonably uncomfortable. Need a firmer mattress and pillow, for sure.
Stayed 1 night in Dec 2020

5/5 Excellent

Stayed 7 nights in Nov 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Trip
Stayed 2 nights in Nov 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
Very bad I paid for dinner still they they charg me for soft drink
Stayed 1 night in Sep 2020

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