Indoor pool, a heated pool

Reviews of Indoor Water Park, Direct Oceanfront, Newly Added!


Reviews

7.2

Good

Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 3 out of 5 reviews" "
Rating 6 - Okay. 2 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

6.4/10

Cleanliness

Reviews

8/10 Good

Cathy C.

Dunes Villiage
The kitchen is extremely small and stove is dated. The patio carpet is ripped up and could be possibly be dangerous.
Stayed 3 nights in Jun 2022

8/10 Good

Amanda D.

Liked: Cleanliness
Family Friendly
We recently stayed over Father’s Day weekend to officially kick off the summer and had a great time! Positives: - the property is very family friendly, the kids (Ages 5 and 6) loved the onsite water park in both towers. - the room was close to the elevator and did not have any noise issues. - the cafe in the tower next door sold Starbucks coffee. - the beach access was great and the views from the balcony were amazing, especially at sunrise. - the location is convenient to drive to Broadway at the Beach, restaurants and other attractions. Areas of improvement: - the room itself was comfortable, but showing its age. It could use an upgrade on carpet, paint, oven, coffee pot and pots and pans. We chose a room with a full kitchen to have breakfast/lunch in the room and eat out for dinner. Overall the kitchen was okay. - the garage is a few minute walk up the street and lower level parking was never available. Obviously, this can’t be changed just something to be aware of. - there are two TVs in the room, but do not offer any kid friendly options. Parents - be sure to bring alternatives! We would definitely choose this property again, but may be more selective in room choice. Thanks for the memories!
Stayed 4 nights in Jun 2022

6/10 Okay

Tom D.

Disliked: Cleanliness
Nice budget beach property
This condominium needs some repairs and upgrades to the walls and the shower grout....some fresh paint would be nice ...but overall the property is comfortable and value priced and is clean enough for most people. The location is ideal for families with small kids that want to take advantage of the water park and beach. This is not a great kitchen for people who want to cook in the unit ....but you can make it work for a very simple meal. Bring coffee and filters for the coffee pot as well because these are not provided. Enjoy!
Stayed 2 nights in Nov 2021

8/10 Good

Deborah W.

Staff was not friendly
Renting was easy and acturate!
Stayed 2 nights in Jun 2021

6/10 Okay

Liz C.

Liked: Cleanliness
Not a good experience.
The property itself was ok but the management company was not the best to deal with. Everything seemed great until the heat/ac unit stopped working. It became very hot in our room I called the company was advised I would need to send video proof of it not working. I had to send a video of me unplugging plugging back in jiggling the unit and trying to turn it on before they would even try to help me. Finally got someone to come out they could not do anything with the unit. At this time I was advised at 11:30 at night there was nothing they could do except refund me and me find other accommodations. I have 2 children and at almost midnight they were unwilling to help just basically kick us to the curb. There was also no financial compensation for the issues we had to deal with. I will absolutely be more cautious and not rent through this company again.
Stayed 3 nights in Mar 2021
Response from VrboOwner on Mar 23, 2021
HI We are so sorry for your experience. We ask people to send a video to see if we can help troubleshoot an issue. Oftem times its a super easy fix that our guests may not recognize. In your case, unfortunately the ac didnt work. We called a technician out immediate and there was nothing he could do for it. Unfortunately we had to wait till next day for it to be replaced. You are correct, we didn't compensate you because you were verbally abusive to us and we do not reward bad behavior. It seems you should have been grateful that we called someone that night and got it fixed the next day as soon as possible.