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“Overall, the hotel stay was average. Most aspects were acceptable, though not particularly outstanding. One notable issue was the behaviour of some guests — for example, someone was smoking in the lobby, which was unpleasant and surprisingly, no one stopped him. There was also a noticeable odour in the room upon arrival. It wasn’t very pleasant at first. However, eventually got used to it after the first night. While the stay was manageable, a bit more attention to cleanliness and air quality……

“沒有”

“隔音不好。服务人员很多素质不够。很难相信这是五星级酒店的服务。Room Service给错食物，少给食物，食物与描述不符合。前台犯错，三楼通过健身房服务人员态度很不专业，好像没住过温德姆不知道去健身房的流程很不应该一样。内部沟通有误，半夜错送东西到我房间造成打扰。总之真的非常非常失望。”

“Staff are excellent but non tourist places around”

“預訂部小曹服務很好！！”

“The room was very nice I like the bathrooms and the balcony”

“Friendly welcome in the check-in counter, Ken delivered a good and quick service to do the check-in. The staff in the 1/F restaurant also provided hospitality service. This a nice stay in Crowne Plaza Quanzhou. ”

“酒店很新，員工都很友善，早餐不错，设计很時尚有品味，但有点意见关於使用游泳池的規條，应於訂房時提醒客人，要備泳帽才可游泳，不然真的掃興 ！其實世界各五星酒店都没這要求，是否只有中国？”

“感謝酒店大堂Mandy精心提前安排房間先開了空調跟準備冷風扇，又送了迎賓水果，非常貼心值得大大推薦與點讚👍”