Recently stayed here for two nights on our honeymoon trip to Kenya. After a week on safari the amenities were much appreciated, and from our experience, this hotel is one of the most luxurious in the country. WiFi in common areas was fine, room views of watering hole were amazing. Staff was extremely friendly. Lots of animals everyday at the watering hole, there are many openings to the outdoors so plan on bringing warm clothes even when hanging out inside. The beds could afford to be a bit more comfortable, but this seems to be a Kenyan trend. Did have payment issues, with the hotel stating they never received payment from website. After contacting hotels.com support a few times it was finally figured out. Worth the stay!