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This is a first class hotel where we had previously stayed. Great location, good breakfast, scrupulously clean, good welcoming staff. Comfortable well planned rooms. But why oh why are in room tea and coffee taken in paper cups. Not good enough. A small niggle but a sign of penny pinching? Standards perhaps had slipped since previous pre covid visit.
Great place with comfortable rooms and strong A/C. Friendly staff and most rooms have a beautiful sea view. The street along the water can be noisy at night, but the rooms are very quiet.
Hotel & bedrooms are beautifully furnished & clean. Our Junior suite was very spacious & offered amazing views of the Port, Caste Del'Ovo & the gorgeous Bay of Naples. The staff were very polite, helpful & always greeted us with smile. We would not stay anywhere else if coming back to Naples. We loved this hotel, thank you to all the staff!
Very friendly and helpful staff. My daughter had lost her Invisalign in the room, and the maids found it after we checked out. They went the extra mile to get the Invisalign returned to us - something they did not have to do. The staff also helped us weigh our bags when we left to make sure we were not overweight at the airlines.
The location was great, overlooking the water, and the views were breathtaking. Highly recommend.
Loved our 5 nights stay! The view from our room was spectacular! Breakfast was delicious! Everything was perfect to explore Napoli and the are has lots of delicious food very close! The room was very clean and the beds were comfortable! Will be back for sure!
We loved our room here! Spacious with a balcony view of the ocean! Only issue we had was the floors being dirty (my feet turned black after walking on the floor after a shower).
We have just returned from an amazing stay at the Grand Hotel Saint Lucia. Our room on the front was excellent and we could not have wished for better. The bed was super comfy with additional pillows provided if required. Our only negative experience was we asked the hotel to arrange a taxi for us through reception and were advised it would be 30 Euro fare to the airport. On arrival the driver demanded 50 euro and said he told hotel porter to relay this to us, which didn't happen. As you can imagine not impressed. We would definitely return to this hotel and request the same room but would make our own arrangements for transfers and would highly recommend others do likewise (it is for this reason alone that I have scored 4 and not 5, everything else was perfect!)
Fantastic service. I booked this hotel the night before I was leaving for the Amalfi coast and it was the perfect start to my trip. Staff were very helpful and location was super accessible to the ports and much of the sights. Definitely worth the money!
The room was freezing cold you can not adjust the temp . It took at least two trips to the reception and they just switched the cooling and it became too hot . L
Also the room is too small for two , for this price there were many other options.