Grand Hotel Santa Lucia

Photo gallery for Grand Hotel Santa Lucia

Primary image
Terrace/patio
Premium bedding, down comforters, in-room safe, blackout drapes
View from room
Premium bedding, down comforters, in-room safe, blackout drapes

Overview of Grand Hotel Santa Lucia

Grand Hotel Santa Lucia

4.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Via Partenope 46, Naples, NA, 80121

Explore the area

  • Popular LocationLungomare Caracciolo4 min walk
  • Popular LocationCastel dell'Ovo6 min walk
  • Popular LocationPiazza del Plebiscito14 min walk
  • AirportNaples (NAP-Naples Intl.)28 min drive

Choose dates to view prices

About this area

Naples

Located near the beach, Grand Hotel Santa Lucia is in Historical Center, a neighborhood in Naples. Port of Naples and Lungomare Caracciolo are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Via Chiaia and Galleria Umberto. Naples Aquarium and Botanical Garden of Naples are also worth visiting.

What's nearby

  • Lungomare Caracciolo - 4 min walk
  • Castel dell'Ovo - 6 min walk
  • Royal Palace - 13 min walk
  • Piazza del Plebiscito - 14 min walk
  • Teatro di San Carlo - 14 min walk

Getting around

  • Montesanto Station - 6 min drive
  • Piazza Amedeo Station - 17 min walk
  • Naples Intl. Airport (NAP) - 28 min drive

Restaurants

  • Ninetta - 2 min walk
  • Lievito Madre al mare - 3 min walk
  • Canta Napoli - 4 min walk
  • Caruso Roof Garden - 4 min walk
  • La Locanda di Robin Hood - 5 min walk

About this property

Grand Hotel Santa Lucia

4-star Naples hotel in Historical Center, walk to Lungomare Caracciolo
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite. All 88 soundproofed rooms feature WiFi and room service. Guests can enjoy jetted tubs, and other standard amenities include premium bedding, rainfall showerheads, and Smart TVs.
Grand Hotel Santa Lucia offers 88 air-conditioned accommodations with safes and slippers. Beds feature down comforters and premium bedding. Smart televisions come with digital channels and pay movies.

Bathrooms include bathtubs or showers with jetted bathtubs and rainfall showerheads, bidets, and hair dryers. This Naples hotel provides wireless Internet access for a surcharge. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2019.

Recreational amenities at the hotel include a fitness center.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 25 per night)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 20 for adults and EUR 20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Highchair
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Business center
  • Conference center (969 square feet of space)
  • Meeting rooms - 6

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Renovated guestrooms - July 2019
  • Smoke-free property

Restaurants on site

  • Il Pavone

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • Digital channels
  • Pay movies
  • Smart TV

More

  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only
Up to 40 lbs
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 20 for adults and EUR 20 for children (approximately)
  • Airport shuttle fee: EUR 65.00 per vehicle (one-way)
  • Valet parking fee: EUR 25 per night
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Grand Hotel Santa Lucia
Grand Hotel Santa Lucia Naples
Grand Santa Lucia
Grand Santa Lucia Naples
Grand Hotel Naples
Grand Hotel Santa Lucia Hotel
Grand Hotel Santa Lucia Naples
Grand Hotel Santa Lucia Hotel Naples

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 408 out of 764 reviews
5 - Excellent 53%
Rating 4 - Good. 248 out of 764 reviews
4 - Good 32%
Rating 3 - Okay. 67 out of 764 reviews
3 - Okay 9%
Rating 2 - Poor. 31 out of 764 reviews
2 - Poor 4%
Rating 1 - Terrible. 10 out of 764 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

4.3/5

Eco-friendliness

3/5 Okay

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
older hotel in need of a renovation and way way overpriced likely based on the water views.
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved people at front desk, hotel overall, did have issue with internet
Stayed 7 nights in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Mar 2022

5/5 Excellent

Stayed 1 night in Feb 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location on the waterfront. Grand hotel with lovely decor and very helpful staff.
Stayed 2 nights in Jan 2022