9.2/10 Wonderful! (554 reviews)
The area leading to the property isnt great. But once you entre the resort, its a different ball game. No complaints about the beach, Staff and restaurants. These were all great.
However, certain things for a 5 star resort just were not upto standard.
-electrics kept going off on our side of the hotel. They kept blaming this on the electricty in zanzibar, but it seemed like a faulty electrics in the hotel. Ive asked for a partial refund for this. But not heard anything.
- not enough buggies around the premises
-no beach bag/in room slippers
-i asked for room decorations/cake for my wifes birthday. Asked twice but nothing was done. Ive never had this issue before. Even with 4/3 stat hotels.
Reviewed on Mar 3, 2024