Neu Bretel Vacations from $894

Decent hotel right next to Hamburg station. The road it’s on is a bit sketchy, full of junkies and refugees sleeping rough, but if you’re a solo traveller as I was it’s easy enough to navigate around and you can quickly walk to the awesome bits of Hamburg or jump on the metro. Staff were helpful and all spoke good English. Room was clean and bed was comfy. Would stay again.

The staff and service went beyond to help us with luggage that didn’t arrive on time and with everything else we needed. Excellent service.

1. The hot and cold water tap in the bathroom sink was configured wrong. They were opposite (Room 1124). 2. The bathtub drain was defect and I needed to hold in a button manually until all water was drained. 3. The doors connecting our two rooms had to be opened by a staff member. If the kids accidentally closed both doors, we would have to call room service again. Perhaps we should have the key? 4. Perhaps the person on the toilet should have control over the window blinds into the bathroom, not the people or kids outside… Besides that there were friendly staff, tasty food and comfortable beds 🙂

The property has a terrace on the roof that offers some very nice views of the city. For the price the condition of the hotel is not good. No free wifi and mold in the sink.

Excellent stay in a wonderful hotel.