We spent the last three years coming her for the festival FreshGrass in North Adams. Not really close but reasonable priced and adequate comfort. This year was a disaster. From the mice running around outside, to the carpet in the room which was not vacuumed in days, if not weeks, it was poor. When we mentioned that room had not been cleaned during the first day - no cups, or coffee, or towels, or bedsheets - not even a quick freshen up, we were told that it was done every other day and that there was a new person on the job. It sounded like an excuse for poor management. The apples at breakfast we mushy, the electronic keys stopped working night.... need I go on. We paid more than the standard rate during the festival time which is fine, but this place was not worth it.
