Lobby
Check availability

Reviews of Four Winds Casino Resort – New Buffalo

3.5 out of 5
Four Winds Casino Resort – New Buffalo
11111 Wilson Road, New Buffalo, MI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1000 reviews" "
Rating 8 - Good. 179 out of 1000 reviews" "
Rating 6 - Okay. 42 out of 1000 reviews" "
Rating 4 - Poor. 26 out of 1000 reviews" "
Rating 2 - Terrible. 25 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Lauren on May 14, 2024
Thank you for your review. We'll share your ratings with our hotel team. We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Chantel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in May 2024
Response from Lauren on May 14, 2024
Thank you for your review. We'll share your ratings with our hotel team. We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Joan, Cleveland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought this was a nice one tank weekend trip. A little pricey for the area and anemities but overall, we had a great time and would come back.
Stayed 2 nights in Feb 2024
Response from Lauren on May 10, 2024
Thank you for your 5-star review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in May 2024
Response from Lauren on May 10, 2024
Thank you for your 5-star review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness
The hotel was nested in a very remote area. Very quiet and peaceful. Not many choices for dinner.
Stayed 1 night in May 2024
Response from Lauren on May 8, 2024
Thank you for your review. We'll share your ratings with our hotel team. We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Lauren on May 8, 2024
Thank you for your 5-star review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really good time. Everyone was very nice and the room was large, clean and comfortable.
Stayed 2 nights in May 2024
Response from Lauren on May 7, 2024
Thank you for your 5-star review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Rickey J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in May 2024
Response from Lauren on May 7, 2024
Thank you for your 5-star review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Lauren on May 1, 2024
Thank you for your review. We'll share your ratings with our hotel team. We hope to see you again soon. Have a great day

10/10 Excellent

Curtis, CHICAGO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Lauren on May 1, 2024
Thank you for your review. We'll share your ratings with our hotel team. We hope to see you again soon. Have a great day

8/10 Good

Berneta

Stayed 1 night in Apr 2024
Response from Lauren on May 14, 2024
Thank you for your review. We'll share your ratings with our hotel team. We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, self check in was super easy, and the property offers everything you could need.
Stayed 2 nights in Apr 2024
Response from Lauren on Apr 24, 2024
Thank you for your 5-star review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Anna

Stayed 1 night in Mar 2024
Response from Lauren on Apr 16, 2024
Thank you for your 5-star review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Ken

Traveled with partner
Quiet, clean and smoke free
Stayed 2 nights in Apr 2024
Response from Lauren on Apr 11, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodations were very clean and spacious. Staff was so nice. Decor is beautiful. Restaurants and entertainment were also great. Lots of options. Felt very safe and had fun.
Stayed 1 night in Apr 2024
Response from Lauren on Apr 11, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough good food opinions
Stayed 2 nights in Apr 2024
Response from Lauren on Apr 5, 2024
Thank you for your review. We'll share your ratings with our team! We hope to see you again soon. Have a great day.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lauren on Apr 5, 2024
Thank you for your review. We’ll share your rating with our team. Have a great day.

4/10 Poor

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although room was a non smoking room room and hallway not only smelled like cigarette smoke, there was also a strong odor of pot smell throughout the floor. It was an awful smell that stayed throughout the stay.
Stayed 1 night in Apr 2024
Response from Lauren on Apr 4, 2024
Thank you for your review. Your experience with your hotel room will be reviewed by our hotel management team to ensure we continue to meet and exceed the high service standards you have come to enjoy. We apologize for any inconvenience this may have caused and hope to see you again soon.

10/10 Excellent

John, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much and will continue to stay at this location in the future.
Stayed 1 night in Mar 2024
Response from Lauren on Apr 4, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent and very convenient to casino
Stayed 3 nights in Mar 2024
Response from Lauren on Apr 3, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Kara

Stayed 2 nights in Mar 2024
Response from Lauren on Apr 24, 2024
Thank you for your 5-star review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

6/10 Okay

Daniel, Lake in the Hills

Traveled with family
Just ok
Stayed 2 nights in Mar 2024
Response from Lauren on Mar 22, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Greg

Stayed 1 night in Mar 2024
Response from Lauren on Apr 11, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Tamara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that we just walked from room to concert venue
Stayed 1 night in Mar 2024
Response from Lauren on Mar 12, 2024
Thank you for your review. We are glad you enjoyed your recent visit and will share your 5-star review with our team. We hope you can visit us again soon. Have a great day.

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lauren on Mar 12, 2024
Thank you for your review. We are glad you enjoyed your recent visit and will share your 5-star review with our team. We hope you can visit us again soon. Have a great day.

10/10 Excellent

Norma

Stayed 1 night in Mar 2024
Response from Tim on Apr 1, 2024
Thank you for your review. We are glad you enjoyed your recent visit and will share your 5-star review with our team. We hope you can visit us again soon. Have a great day.

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our very first time visiting the “Four Winds Casino” and it was extremely exciting. We celebrated our 21st Anniversary and enjoyed every moment.
Stayed 2 nights in Feb 2024
Response from Lauren on Feb 27, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Garry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great clean place with a lot of fun activities!!!!!
Stayed 1 night in Feb 2024
Response from Lauren on Feb 27, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Lauren on Feb 21, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Lauren on Feb 21, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Della

Stayed 1 night in Feb 2024
Response from Lauren on Feb 21, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Jay, Mishawaka

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect comfortable environment.
Stayed 1 night in Feb 2024
Response from Lauren on Feb 15, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Katarzyna

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lauren on Feb 15, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Michaelanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always enjoy this hotel. The beds are a little bit uncomfortable. Both myself and my husband think so. Otherwise it's great!
Stayed 1 night in Feb 2024
Response from Lauren on Feb 13, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Mid week getaway
Stayed 1 night in Feb 2024
Response from Lauren on Feb 9, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Joy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work trip.
Room was large, bed was comfortable, everything very clean. Waters were free and coffee in room was delicious!
Stayed 1 night in Feb 2024
Response from Lauren on Feb 9, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

JACQUELINE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 2 nights in Feb 2024
Response from Lauren on Feb 9, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

tanya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lauren on Jan 30, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, reasonably priced hotel/casino. Staff is excellent.
Stayed 1 night in Jan 2024
Response from Lauren on Jan 25, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Donald

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lauren on Jan 23, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top rate place to stay.
Stayed 2 nights in Jan 2024
Response from Dyane on Jan 9, 2024
Thank you for the recent review, Brenda. We appreciate your feedback and hope to see you again soon.

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and well taken care of.
Stayed 1 night in Jan 2024
Response from Dyane on Jan 9, 2024
Susan, thank you for the recent review. We appreciate your time and feedback. Hope to see you again!

10/10 Excellent

Greg

Stayed 1 night in Jan 2024
Response from Lauren on Jan 25, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another amazing stay!!!
Another amazing stay at Four Winds!!! The room was very clean and comfortable. The hotel staff and casino staff were amazing as always!! Always look forward to my next trip to Four Winds!! Thank you!!
Stayed 2 nights in Jan 2024
Response from Dyane on Jan 9, 2024
Bryan, thank you so much for the review along with the kind words. We will share this with our Hotel staff. Hope to see you again soon.

10/10 Excellent

Harold

Traveled with family
Liked: Amenities
Stayed 1 night in Jan 2024
Response from Dyane on Jan 4, 2024
Thank you for the review Harold! We appreciate your time and feedback. Hope to see you again soon.

10/10 Excellent

LORI

Traveled with partner
Liked: Amenities
Nice place
Stayed 1 night in Jan 2024
Response from Dyane on Jan 4, 2024
Thank you for the review! We appreciate your time and hope to see you again soon. Happy New Year!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great time
We love coming to this casino. We’ve stayed here almost every Christmas the last few years. The staff is always friendly, and the amenities are great. The casino restaurants are always amazing to eat at, and they really do give the absolute best service.
Stayed 4 nights in Dec 2023
Response from Dyane on Jan 2, 2024
Hi James, thank you so much for the review. We appreciate the kind words and will share them with our team! Hope to see you again next Christmas, or maybe sooner.

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff werw amazing
Stayed 1 night in Dec 2023
Response from Lauren on Dec 28, 2023
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

mike

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lauren on Dec 27, 2023
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

4/10 Poor

mike

Disliked: Staff & service, property conditions & facilities, room comfort
Junior Suite
Big disappointed on how small the Junior Suite was. For $281 a night, we expected good service and larger room.
Stayed 1 night in Dec 2023
Response from Dyane on Dec 26, 2023
We appreciate you taking the time to leave your review Mike.